I've been a patient at CMPT several times over the past few years for different issues and each…read moreexperience has been great. It's been easy to schedule appointments with the very friendly office staff. The therapists I've seen (Megan, Ben, and Donna) have been knowledgeable, professional, thorough, encouraging, friendly, and just plain great. They've clearly explained the how and why of the treatment process, answered all my questions, and I've seen an improvement after every appointment. The end result was that I was able to confidently return to an active lifestyle. I also really like the fact that after the initial one-hour evaluation, the appointments are each 1/2 hour long with the therapist focused on only me. Each therapist only has one patient at a time so there's no down-time, waiting to be told what to do next like I've seen at other PT clinics. They give a manageable amount of effective "homework" each time, along with a thorough explanation of how to do the "assignment." Progress is steady and the outcome has always been positive. If I need PT in the future, there will be no question about where to go!

I have been a patient off and on for various problems at central mass since 2011. Truly they are…read morethe best at what they are doing. I have recently had a serious issue with my hips. I have been going there for the past four months. I have worked with Mike and Ben who I can't than enough for all of the hard work they put into helping me. If not for them I probably would not be walking let alone go the gym.. They are not only my therapists they are my friends. The staff is also wonderful. Thanks again for everything

Anne Beck, LMT, CR, is one of the most incredible massage therapists I have ever had. Besides…read morebeing an excellent therapist for anyone in need of treatment, Anne specializes in Oncology Massage and comfort care for those with serious illness. She has an incredibly calming presence; as soon as you meet her you are immediately at ease. She works out of Dr. Gaunya's office, but also makes house calls for those who need them. She was professional, courteous, and reasonable. I would recommend her to anyone wanting a superior massage or in need of bodily healing. An excellent experience; I will definitely return.

I put in a call to back to health chiropractic to return after two pregnancy losses and a pregnancy…read moreand birth that left me hospitalized a majority of the time. I initially was informed they had moved and were at a new location. I was not happy about this as Worcester was already a haul from Whitinsville and shrewsbury was even further. In addition the chiropractor I formulated my care plan with no longer worked for them. I initially put in an appointment and my son ended up getting a head injury that caused me to miss it. They rebooked me without asking, then I called to ask to verify exactly what I had on my account as I knew it was a substantial amount. I asked them when I booked the original appointment and they told me they had to ask billing and they'd call me back. I asked them again when I cancelled, same response. The. I placed a call Monday 5/6/24 solely asking for the balance, and they said the system was down they had to restart they'd call me back in 5 minutes, at 4:27. One hour later I call back, and am again told billing has to call back with that information. Today 5/8/24 at 9:34 am I receive a phone call informing me $981 is remaining in my account. As I begin to request that money be refunded, they interrupt me "they don't usually give credits back" to which I respond "you have to return credits for services not tendered, and not under the main agreements of my care plan, you guys have moved and no longer have Dr Serena" at which point I was asked by Christine "are you done?" In disbelief I sat in silence on the phone for 30 seconds and she rudely began to say "as I said we don't return credits" and I responded "that was a completely inappropriate and inflammatory way to respond, unbelievable." to which she hung up on. I attempted two call backs at 9:36am and 9:43am which went unanswered. Dr Serena is amazing. She made me feel so comfortable and I adored her. Where as the couple times I saw Dr. Cotter years ago he didn't. Back to health always had substantial staffing from my first appointment in 2014 with their original owner, up until I saw Dr Serena. Now it is just Dr cotter. For lack of response and productive communication I am forced to put in a small claims case at Worcester courthouse, and I have written this complaint so that no one has to endure what I am at this moment with this office.

I visited Dr. Brittany Falcone at Back to Health Chiropractic as recommended by my midwife two…read moreweeks ago. I have had bad sciatica since the second trimester but was too nervous to go at first. I decided to make an appointment and I am so glad I did. Dr. Brittany was absolutely amazing and so comforting, she explained everything in complete detail before doing anything. I felt as ease in her hands. After a complete body assessment and explaining everything she adjusted me with a few different techniques and I was told to ice 1-2x when I got home. I felt amazing and couldn't believe I wait this long to make an appointment. I am now continuing with weekly adjustments until I deliver to keep everything in alignment as recommended by Dr. Brittany, and I look forward to every appointment I have with her. I have, and would recommend Dr. Brittany to all my pregnant friends and family and anyone else.

Oddly, I chose this place because of proximity and availabilty and not because of the previous…read morereview (usually, I tend to check Yelp first).... I have been working with Kevin, and I must say, he really takes the time to listen and work out your problem. Even when he's dealing with multiple patients at once, he somehow managed not to neglect anyone. Some people just have that healing touch that you can rationally explain, and I think Kevin is one of them. Added bonus, the whole staff is nice and friendly. They work as a team and help each other out. If you need PT, I recommend you check out Hardy first.

I have unfortunately had the pleasure of visting the Hardy Team twice over the last 3 years. The…read morefirst was for a rotator cuff repair and most recently for another should surgery. I can not recommend these folks more highly. It's not just the getting you through the process of back to your regular self. That goes without saying, it's also the fact that these folks, all of them are personable, welcoming and just in general make you feel comfortable. I have worked with Tyler for both of the times I have been there. He's one of those people that is in the job he should be. He's great. You won't go wrong to go here.

I have suffered for decades with pelvic floor pain. For men, that's usually categorized under…read morechronic prostatitis despite the fact that my prostate is normal. My PCP is out of Boston but was able to find Patti Piecewicz In Auburn, MA. Her amazing reputation precedes her. My PCP have been looking for Pelvic Floor PT for Men for 2 years! Of course, Like all pelvic floor PT's, she does pelvic floor PT for women as well. She is friendly, makes you feel comfortable and is really good at what she does! I've been seeing her for months after decades of extreme chronic pain. Slowly working through the layers of pain. Every time I leave I feel like a new person. I highly recommend her for anyone who has pelvic floor PT issues!

In May 2009, Bethany B wrote:…read more The eval went well, the first visit was helpful and then it went down hill. When I arrived for my third visit, I was left in the waiting room for almost 20 minutes. When I was finally retrieved the therapist was irate that I hadn't been started on my heating packs yet. That lasted for most of my visit -- not very relaxing. The visit went way over my 1/2 hour slotted time and I left sore. Not sore but helped, just sore and sad. Oct. 2009 - from Rita: This review happened to catch my eye as I was looking for something else. I am sorry that your experience at SCPT turned out to be far less than satisfactory and can appreciate the frustrations and even inconvenience not keeping to schedule can pose. I decided to join Yelp so I could provide remarks about the care I received at SCPT, as someone who has used this facility for about 6 months straight in 2007 and a few months during 2009. I have also continued in their After-care pgm. (mainly rehab type pool where each of us is given our own exercises based on our specific problems - this is an option, out-of-pocket after P/T runs out). This is a really big plus for me or anyone who needs warm water pool for exercising as there are few to be found. I think if a therapist or therapy is not going too well, it is still worth trying to address the problem with him or her. Another suggestion would be to ask to be assigned to someone else as there are differences between them. By using SCPT for the past 24 mos., I have noticed that they will occasionally run into staffing issues and not each and every visit had run as smoothly as I would have liked. Another important point is that P/T often takes 7-8 sessions before a difference can be felt and yes, I have had problems which made me hurt more first, but as a joint or limb was loosened up or the impingement was released, I started to feel the benefits. It takes time to see results from P/T (no matter where one goes) and also hard work on the patient's part. There were times I wanted to throw in the towel, but I didn't. However, by having used another P/T facility in Auburn as well as trying out P/T at UMass Rehab (on Rt. 9), I found most of the therapists at SCPT to be very dedicated, skilled and hard-working. They do have a unique set-up where the treatment tables are all open and therapists work on patients side by side, often coordinating two patients at a time. And I will admit this took some getting used to, but after a while I no longer noticed who was on table next to me or out on the floor doing exercises. In fact, I'd say this is one key aspect of SCPT which I think folks need to know ahead of time so not to be surprised if/when you start getting therapy there. Most of the therapists are quite skilled and most have gone to learn new techniques or use new tools. But there is a difference between therapists - some will be more aggressive or passive in their style and some will be most attentive and caring. I have a few favorite ones who spent all the time they could to complete a treatment - so going beyond one's schedule time is usually very much appreciated, though I understand if someone has a tight schedule, that may not be best for them. The individualized attention and creativity (things that some of them would come up with and really try to find ways to provide a treatment) far exceeded what I experienced at the other facility and at the hospital. One of my favorite therapists did not need to ask me anything as she could sense (or feel with her hands) if her touch was too heavy or whatever. So, I would at least like to leave others with my opinion and personal experiences of this place. Those are all the positives. For me, since I live closeby, I am also very happy not to have to drive a long ways as sometimes it feels the tension of driving on Rt. 290 will undo a lot of the good accomplished from a treatment. The negatives would be how busy and noisy the treatment hall (don't know what else to call it) can be at times. The positives outweigh the negative aspects for me.

I never thought I'd feel whole again after my knee injury. And I was always doubtful about…read morephysical therapy. My therapist stuck with me and worked miracles. No pain and back to my regular active life. HIghly recommend.

I was referred to South County Physical Therapy. I was told that my insurance was pre-approved and…read morethat I would have no out of pocket expenses. I have a letter from them stating this, however they are charging me almost $600 for PT. I would not recommend South County Physical Therapy.

I love this place. So efficient and effective, warm and friendly, knowledgeable and welcoming. It's…read morebusy for a reason. I recommend highly.

Went there about seven years ago. would go in on crutches and would not need them walking out…read more Jadranka was absolutely amazing. Planning to go back again as I am having trouble walking. Have all the confidence in the world in Jadranka being able to get me back into good shape again. Haven't felt relief from back pain from Cortisone shots,message therapy or physical therapy. Her Acupuncture treatments are the way to go. Releaves stress and all the aches and pains that come with it. I liked to call her my miracle worker because of the relief in pain she gave me. Bill A.

Nice facility, bright and roomy. Staff is very friendly, and the therapists know their business…read more Have been working with Lisa G. Who has been great, working with me on how quickly I wanted to recover, answered my questions thoroughly and is a pleasure to work with. Highly recommended.

There are skilled, personable therapists working here. Amy has helped me recover from two knee…read morereplacements and shoulder surgery. The equipment is extensive in a sunny room, the scheduling on time, and the receptionist i warm and efficient. I have been pleased and grateful.