Puroclean saved my mother's home from being a complete disaster! A small break in the water line…read moreended up being a major issue since my mother was in rehab at the time and the water sat for several days. Puroclean came as soon as called and stayed on top of the issue, even working with our insurance company to make sure we got the best coverage possible. What would have been an absolute disaster was adverted because of the expertise of the entire staff. They cared personally about the contents of the home and worked closely with me to save as many sentimental items as they could. I would highly recommend Puroclean! Ann M.

The team came in and took care of everything. I was impressed with their thoroughness,…read moreprofessionalism and patience in answering all of my questions. They checked back in daily while cleaning up the water leak and gave me confidence that the issue is being resolved. Special kudos to Will, Nick and Brandon!!

I Called them and had guys at our door within two hours! Great, friendly service. Thank you for…read morecoming out so quickly in the midst of an emergency.

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

Very prompt very responsive I have not done the project yet as we have had some family problems…read morecome up but will consider them for any project I would have.

From the owner: You're looking for a partner who understands your vision and can bring it to life. At BKG…read moreProperties, we pride ourselves on our excellent communication and time management, ensuring your project runs smoothly. Our family-owned business has been in the industry for over 20 years, offering free estimates and a commitment to quality in Greenwood, Carmel and surrounding areas. We specialize in full-service home improvement services that make your ideas a reality. Imagine the satisfaction of seeing your dream home come to life.

I have had the opportunity to work with the Amerestore team on more than one occasion. All were…read morevery positive experiences. They have an ethic to job completion and customer satisfaction that puts them at the top of their industry. I contracted their team for some new home carpentry work, as well as renovations. Hutch is a perfectionist. His attention to detail is among the best of the best... it's why I keep going back! 1000% pleased. I can't leave out Mike and Becky Adam's, owners. Owners/managers set the tone of the organizations. Their leadership is the driving force for the services they provide. Thank you Amerestore Team. Always a pleasure to work with.

"Jamie from Amerestore was incredibly helpful as the victim advocate after a major storm hit…read moreGreenfield. She responded quickly and made sure everything was handled smoothly. Her support was much appreciated during a stressful time!"

Shame on Midwest Remediation. I initially thought I was one of the few with a grievance, but after…read moreseeing so many similar complaints, I am shocked they are still in business. Following a flood in my basement, I requested a quote on December 18, 2025. Seth repeatedly led me to believe the estimate was almost ready, causing me to delay hiring a different company--a decision I deeply regret. They didn't actually start the work until January 2026. Furthermore, they were completely dishonest about the costs. I was told the total would be $21,000, but that a $5,000 credit would be issued via a change order because they used cheaper materials. I have the text messages to confirm this agreement, yet they are now claiming no such promise was ever made. Their lack of integrity is appalling. Avoid this company at all costs.

Don't use them. They quoted me twelve hundred dollars to remove duck work under my bedroom and…read morebathroom. They only removed three feet of duck work under my bathroom but they are still trying to charge me for all of it. And now , the salesman that came out to give me an estimate is telling his boss that price that he gave me of twelve hundred was only for the bathroom , not the bedroom that is a lie. The salesman's name that came out to my house is Drew Smith. I still have a septic smell that blows into a house when the furnace comes on. Because they did not remove all the duck work that had receptic water in it.

Warning! - Based on our experience I would recommend you avoid this company at all costs…read more We entered a contract with On Time Restoration on 12/9/21 for water mitigation and repair / rebuild due to water damage sustained in our home in November 2021. We are now one year into this project, and we have yet to have all items completed as billed. We have incomplete work, they have not closed out the claim with our insurance, and we have work performed in a poor workmanlike manner we will have to pay another contractor to repair. Both owners / operators Shawn and Whitney Huff have ignored any attempt to reach them over the last 3 months, since 8/16/22. Multiple emails, voicemails, and even a certified letter without so much as a response. There were several red flags in working with this group starting with lack of communication. We were never, despite multiple requests, provided with a detailed plan for repairs including dates, times and clarity on work happening in our home. There has been continual miss-information and lack of timeliness in responses. As an example, on 5 separate instances over the Summer, Whitney and / or Shawn committed to scheduling work in our home. In all 5 instances that was not complete, and we were provided no communication as to needing to reschedule they ignored any attempt to reach them. Lastly, we are highly concerned with their unprofessional behavior. On multiple occasions delays or concern brought to either's attention was met by hostility and / or finger pointing and excuses. Overall, based on our continued experience, I would recommend you save yourself the time and stress of working with this business. However, if you are unfortunate to work with this company, based on our experience, I would advise you not to pay in advance, get everything in writing with detailed line items for billing and request a detailed timeline in advance. I am attaching 2 photos- one is how our entry way sat for 7 months while waiting on Shawn to schedule repairs. The second is an example of the quality of work performed by this company.

pipe busted water flood in basement called @ 6am Shawn Huff was at my door within the hour!! This…read moreis my reason for leaving this review from cleanup to repairs communicated with me from the moment he started accessing damage.My insurance tried to recommend a restoration company I'm glad I went with my gut because On Time restoration has went above and beyond with work ethics and professionalism grateful