I have been here twice now and saw two different ladies. Both did a wonderful job! There is no…read morewaiting room so pull up to the front door and call or text the numbers on the door and they will tell you when to come in.

Came here for a consult and I've been screamed at the entire time by Bobbi, who has a serious…read moreattitude. Also quite impatient. I get that the consult is free, but you definitely getter better customer service elsewhere. They were also extremely pushy about getting my credit card info before showing up and it took more effort than necessary to have the free consult without being on the hook. Also barely any transparent pricing throughout the entire consult. Hearing "the pricing has changed" multiple times after being told prices over the phone and seeing prices posted on their websites inspires no confidence. Also one thing I do appreciate, even though that's also dishonest online, is that they eventually admitted it's laser hair "reduction" and not "removal". The consult lady after spending some time explaining why this might be painful and how she's been doing that same laser hair removal for a while, then comes back to tell me that she doesn't do it, and then they don't do the laser hair removal I requested at any of their locations. 30 mins of driving for nothing. That's crappy business. Look elsewhere for honest folks.

I have always had a great experience here!! Would definitely recommend!!! The staff are always so…read morefriendly in the Orchard Park location!

Brand new customer, paid over $425 for just crows feet. I was concerned about pricing and was told…read moreit's by area not units. It's was xeomin and they didn't know how many units I received. Will never recommend this place to anyone. Other establishments were not even surprised because they've heard this many times

I love this shop because it's 5 minutes from me. This shops…read morebeautiful and super clean. I got a tattoo on the back of my neck by Mordbid Jay on December 7th and he asked me how I was doing during the tattoo and he told me if I needed a break to let him know. He's very professional and kind. I hope to book another appointment in 2026!

Really can't recommend this shop enough. From the moment you step in til you leave you'll have a…read moregreat time and come out with a sick piece of artwork. Everyone here is so talented and between all of them, they can accommodate just about every style of tattooing. The shop itself is so cool because of how well decorated it is and they're constantly improving it. I love coming here and will continue to support the artists here!

I have always been satisfied with my laser hair removal treatments at Advanced Aesthetics Medical…read moreSpa. Their lasers are very effective and I've always gotten great results. I've gone to two other places for these treatments and this place has been able to reduce hair growth the quickest of them all. Their facility is clean and their staff is professional. You need to make sure you shave really well before laser hair removal because the laser needs to find the hair follicle under the skin to zap it. I always bring a razor with me and the person doing my treatment will tell me if I missed a spot so I can get it. I started going here after getting a Groupon. When I found out that I could get the same low prices without having to get the Groupon. This place is highly effective and a bargain. I've been out as a queer/lesbian woman with all of the staff members had. Everyone has been really positive. During my last treatment, I had a great conversation about trans issues with one of the staff members. She told me that trans women come in to get treatments and asked me a couple of questions about trans issues after I encouraged her to do so. I feel very comfortable coming here as a queer woman, but am cis-gendered. So I do not have first-hand feedback on what it is like to get a treatment while trans.

Went for 6 sessions of laser hair removal approximately 3 years ago and already back to shaving…read more Claim is to be effective for 7-10 years but I was already seeing regrowth within the 2nd year. Tried once to reach out via email and no response. Have had treatment elsewhere that lasted close to 10 years. The atmosphere and the staff was nice !

My Personal Experience at Beaute Solutions (Photos Attached)…read moreIn October 2024, I underwent an Intense Pulsed Light (IPL) treatment at Beaute Solutions, LLC. I initially reached out only for SMP removal, and in my patient portal request, I stated: "SMP removal. Key interest in not damaging any hair follicles." I was then offered IPL in addition to SMP removal. Before and during the procedure, I expressed hesitation about treating my beard area. I specifically asked if it could be excluded, as I was only interested in targeting dark spots on my forehead. I was reassured by the provider that IPL would not harm my follicles--that it had "nothing to do with the follicle" and was safe. Based on that reassurance, I agreed to proceed. During the session, I felt sharp pain when the IPL passed over my beard--similar to laser hair removal. I voiced concern multiple times and was told it was normal, so I continued. Soon after, I began noticing streaks and patches of hair loss in my beard area, following the exact paths of the IPL. In the days that followed, it worsened. Dark, coarse hairs vanished, leaving only fine light hairs behind. Concerned, I consulted a board-certified hair restoration specialist in November 2024. His diagnosis: the IPL had permanently damaged my follicles. The only remedy would be a $12,000+ FUE transplant using donor hair from my armpit, due to previous procedures limiting other options. I reached out to the clinic almost immediately via the patient portal and exchanged messages through November. I was hoping to resolve the matter directly and respectfully. At one point, I received a call from someone named Robert (possibly the COO), who briefly mentioned a potential refund. However, while I was still attempting direct communication, I was contacted by the clinic's liability insurer on December 31, 2024. From that point forward, I was instructed not to contact the clinic or staff again--everything had to go through the insurer. He also stated that Beaute denied any wrongdoing and provided information on how to file a liability claim. Reluctantly, I filed the claim, submitting medical documentation, photographs, and the hair restoration specialist's assessment. The claim was ultimately denied. No corrective support or refund was provided. I want to emphasize: I never set out to escalate this. I did not want legal action. From the beginning, I just wanted to have an honest conversation, be heard, and find a solution. Unfortunately, that opportunity was shut down once the insurer stepped in. For context, the clinic has patients sign an agreement prohibiting negative reviews, with potential legal consequences. I am aware of that, and I am not making accusations--just sharing my personal experience, supported by documentation, in the interest of transparency. My goal was always to resolve this privately, respectfully, and directly. What made this harder was the tone of the communication. The provider didn't acknowledge that the IPL could have caused this, and instead suggested either that nothing had happened or that I must've had something else done elsewhere. That made me feel dismissed--as if my experience wasn't valid. All I ever wanted was a compassionate and collaborative conversation. I'm still open to that, but after months of trying, I've been left without support or acknowledgment. I'm sharing this sincerely and in good faith, so others can make informed decisions--and so providers are reminded of the importance of listening when patients report harm.

I recently had my eyebrows done by Sherry Hale. I had been following her on Facebook for quite…read moreawhile before the pandemic. I knew if I had this done it would be by her. But then there were no more posts!! After doing some research I found her again. She had relocated (closer to me, to my advantage) and reorganized her business. So I booked!! And I love my new eyebrows. As I knew, Sherry is well educated in this business and is a true professional. Now I am anxious to have permanent eyeliner done!!

From my consultations to my procedures and follow up appointments, Dr. Sharf has always been…read moreincredibly thorough, patient, and attentive. I have felt comfortable and informed throughout the entire process. One of the things I appreciate most is his honesty and transparency. He is straightforward and trustworthy. I also can't say enough about his wonderful nurse,Laurie. She's kind, knowledgeable, and incredibly helpful. She's always quick to answer questions, offer reassurance, and make me feel supported. She truly goes above and beyond. I couldn't be happier with the care I received. Their professionalism, compassion, and attention to detail are outstanding . I highly recommend them to anyone who is looking for a skilled, caring, and honest plastic surgery team.

This place is the WORST ever. I have never met a more unprofessional and rude person when walking…read morein. I don't know if she is the front desk or has an actual degree, but whoever she is, she reminds me of the high school drama we should've left in the past.

Alaina at Southtowns Medi is amazing! She gave me the best facial today and left my skin glowing…read more She takes the time to understand your skin goals and assess what your skin needs- plus she uses the best products. I highly recommend her!

I love the Southtowns Medi Spa! Brandi is a wonderful addition to the great staff there. She is…read moreexcellent at providing treatment, explaining procedures, evaluation of a good plan, education, and follow up. She has been involved in skin care for many years. I highly recommend Brandi for any care at this relaxing, professional, well organized, and clean office. Lynn

I have been coming here for my facial for several years. The service is always good. There are many…read moretypes of facials to choose from, I usually do the special or what Marie recommends. The salon is tastefully decorated, and very clean. The starting price is $99, but it can vary based on type of facials. There is a parking lot. If you are looking for a facial place, I highly recommend this place.

Had my first appointment with Marie. I'm struggling with clogged pores and hyperpigmentation. After…read moremy first treatment my skin is 80% improved. Staring my monthly visits to the studio. You won't be disappointed!