Sadly I have to amend my original review. The practitioner I had been seeing (Olivia) was so…read moreincredibly sweet. She always made me feel comfortable and welcome, but her one weakness was lack of communication. She would often not email or text back when I requested an appointment, and when I brought this up with the owner, she acknowledged it had been a problem. Recently I wanted to move ahead with an expensive laser hair removal session. After three weeks, I finally emailed the owner Jill to complain and let her know she had lost a customer. She didn't have the courtesy to respond. Needless to say, I am happy to spend my money on such a luxury service elsewhere. Oh well.

I had Olivia who did my electrolysis. Great job on my upper lip I can see the results. I went about…read more6 times may need a couple more visits but I've always had problem there n def is less hair there now and what I do get is thin! They may be little more expensive/get booked up fast but more professional/nicer than a medspa for instance.

After going around a few med spas I find this one to be the best. I book with Sam and each time I…read moregot a facial I get a tiny massage. It's truly a relaxing experience. Prices are fair and they won't bully you into buying random products or other services. I will keep coming back as my skin and brows always look great!

So I want to amend my prior review and say that the owner Morgan is amazing. Things happen and…read moresometimes procedures don't go as planned but she reached out to me immediately upon posting my prior review met with me and made sure that we discussed and corrected whatever might have Been the issue the first time around. She was so thoughtful and professional and even met with me after hours to accommodate my work schedule. I'm looking forward to seeing the results moving forward and doing many more treatments with her. I feel so well taken care of now and my concerns were more than addressed!

Bonnie is great. As an African American woman and most not being knowledgeable with different skin…read moretypes, she has taken EXCELLENT care of me throughout my laser tattoo removal process and laser hair removal. Bonnie is so knowledgeable and really helps do what's best for your skin on your face and body.

This tattoo removal service was an absolute disaster. My daughter endured at least 8 painful,…read moreineffective yet expensive sessions over two years that did nothing but wasted time and money. Each visit was an ordeal--pain, swelling, and raw, open skin and the results? Nonexistent. It's clear that Bonnie and her son have no idea what they're doing. The tattoo barely faded at all, and now she's left with more damage than progress. Save yourself the trouble and go elsewhere--this place is a joke.

Shout out to doctor stender and his staff.the office manager at the front desk is so helpful and…read morenice to work with. The whole crew is just great. In this tech era its nice to see old school quality still being done the way it is supposed to be done. Thanks for everything. Ill be making an appt as soon as my hip is better. Thanks again,steve o

I had a very pleasant experience with Dr Stender and his staff. I chose this practice because it…read morewas the only one of 2 in the area that accepted my health insurance. It's about 25 miles away but worth it to be covered for oral surgery. When I went to Dr Stender's office for the initial consultation the staff was very nice. During the consult, the doctor and his assistant were cheerful. I felt like I was with friends. Dr explained the procedure in detail but in layman's terms. His receptionist told me the approximate copay which was within a few dollars of the actual amount. I left confident that what seemed like a major thing- crown lengthening (bone shaving), was a minor operation. It turned out to be routine and minor oral surgery. In fact, I drove myself to and from the office on the day of the surgery. Dr Stender skillfully applied local anesthesia. It didn't hurt when he inserted any of the needles nor when he did the surgery. I was only there for about 45 minutes from parking my car to heading back home. I had no pain afterwards and I did apply a cold pack for the first couple of hours per instructions. I never took any pain meds and returned a week later to have stitches removed. I had no discomfort or complications. I highly recommend Dr Stender and his associates. He always used my preferred nickname which is more than I can say for some of my co-workers :-) if you're looking for excellent service from competent and personable professionals look no further.

I went to this center on the recommendation of laser removal on a few spots on my face. I purchased…read morea package of extra visits to complete my process. I had a reaction to the procedure so I asked about the extra visits. I was told no refunds and "don't know what to tell you". As you probably know, the process is not cheap. I would not recommend this place at all. Williams, L.

I have been receiving Botox at the Laser and Skin Center for many years. I normally see Dr…read more Groleau, but was informed she is no longer doing Botox injections. At the end of November, I saw Lena Metcalfe PA-C for Botox. She was very professional, although her injection technique was different than Dr. Groleau's. 8 days after my injections, I noticed I had a droopy eyelid. I tried Lopidine drops without improvement. I contacted Donna, the office manager, to discuss the situation. I informed her that I had spent $425 in her office on Botox to make me look better, but instead look worse! (I've read the droopy eyelid can last for weeks-right in time for the holiday season! :() I felt I was entitled to some type of compensation-but was told that droopy lids are a known, but uncommon complication of Botox, and as I signed a waiver, I wasn't entitled to any type of compensation. They've now lost a longtime customer-and bad reviews travels fast- BUYER BEWARE!

Professional, Personable, Trustworthy. Only trust your face to fully trained and educated…read moreProfessionals!

Nineteen years after having a left modified radical mastectomy, I decided it was way past time to…read moreget a breast implant. I was referred to Dr Funk, who came very highly recommended, by someone who knew his work. From the very first visit, to all 3 subsequent procedures, I knew I was in good hands. Dr Funk is a true artist who takes great pride in his work, as one can tell by the end results. Dr Funk is kind, gentle & caring & always greets one with a great smile. He knows my family & he never fails to ask how they are doing. His staff are an extension of Dr Funk. I have always been greeted very cordially and never leave the office without having a conversation with everyone. The girls & John are the best (I might add that I really miss John's sweet little dogs. I'm not an animal person, but those 2 were so irresistible). Keep doing what you do, Dr Funk. You are THE BEST!

Been a patient for a while and have always been happy with the doctors and staff in Wyomissing. Now…read morethat they opened the office in Ephrata, I couldn't be happier! If you need this kind of work, give them a call.

I had a very good experience here. They are all very nice and caring. I will definitely go there…read moreagain if I need oral surgery again.

I am so grateful for the wonderful care I received today replacing my crown. Everything went…read moreperfect from beginning to end. The length of the appointment was exactly what I was told. Thank you Dr Matt et al. Neil

Me and my family have been patients for more than a decade. The whole team is very professional,…read moreand we always have been happy to comeback to the practice.