Been going to Balanced Life Counseling for about a 1.5 years and the person I'm seeing has been…read moreinstrumental in my recovery. The person is AMAZING. This person has helped mend my past, present and has been preparing me for my future. If it wasn't for this person, only God knows where I would be today

I won't go into detail about my life and why I need therapy, but my therapist, Denise, has been a…read morelifesaver. I highly recommend Denise, and this practice overall. If you love dogs, Denise brings her dog to every appointment. Denise's dog is well behaved and his calming nature helps me a ton. Therapy dogs are no joke! They do help people a ton. Their new location provides a ton of free street and neighborhood parking. If you don't have a car, they're right next to a bus stop on Armitage, so convenience is still there. This practice really cares about their clients on all levels (ex. mental, financial, emotional, and etc), so don't be afraid to try this practice. Plus, they have been really flexible with scheduling, which is a characteristic that other practices don't have (Trust me, I've checked).

I wanted to try therapy for the last several years and I finally did it. Ms. Robison is amazing.read more

Ms. Robinson is very friendly, professional, gets to know you personally and helps you work toward…read moreyour goals. I have been going for about two months now, and every time I go she pulls out something that I didn't think about and shows me a different way to think about it. She's been very helpful to me and I will continue to see her. Very professional and courteous, easy to get a hold of when you need to set up or reschedule an appointment. I often have to leave her a message because she's in a session, but she calls back within a couple hours. One time I forgot I had an appointment until five minutes after my appointment started, when I called her she allowed me to come in 30 minutes late and still take the full appointment time. Not going to be possible in every case, obviously, but she is flexible and will work with you. Obviously choosing a therapist is a very personal decision, and just because she is helpful for me does not mean she will be the best fit for you, but if you are looking for someone friendly, professional, and helpful, I would suggest giving Ms. Robinson a try.

Coming here has been the absolute best thing I could have ever done for myself! I finally felt…read morevulnerable enough to go to therapy prior to coming to Dynamic Direction Counseling, and I felt essentially I was talking to myself while my therapist was making sure she agreed with what I said. I didn't click with my previous therapist, and that's okay.. Nonetheless, I cancelled that service because it was not a good fit. Months later, I tried to have therapy again. I went in with the same expectation as before and wow was I blown away! Nicole got back to me the next day after my inquiry. I see Nicole and she has helped me realize things about myself that I never knew and a different perspective, but in a very personable way. I think there is one reason for my thinking, but she opens up a whole new realm of possibilities and that there is just not one reason for my behavior. She is never judgmental and is very easy to talk to - it's like you're talking to a longtime friend. When there are patterns you're talking about or something she wants to Segway on to change your thinking, it's never done in a negative way. I honestly cannot recommend her enough.

I really like coming here. Private, quiet, and obviously the therapist I work with is amazing. The…read moreonly downside is there isn't a ton of parking, and it's pretty tight.

I have been to Red Oak during two different periods of my life when I needed help. Both times, I…read morefound the counselors, as well as the staff, extremely helpful, compassionate, and supportive. The counseling staff are professional and knowledgeable. I am thankful that I have been able to get help from Red Oak.

Lisa has been exceptional to communicate with. From setting up the first consultation to deciding…read morewhich mental health care provider will best suit my needs was extremely easy since Lisa listened intently to what I was looking for. Lisa set up the consult appointment with Meg and she has been a revelation on how to deal with certain issues. I would highly recommend seeing Lisa or someone from her team as they are knowledgeable and extremely resourceful.

I started seeing Lisa while I was having severe anxiety and panic attacks. I was frustrated that I…read morecould not get in to see any mental health professional through my insurance for months. A friend recommended Lisa and I called her that day. I was able to get an appointment with Lisa the next day! I was relieved. Lisa is kind, caring, and welcoming. She is not judgmental. We set up goals on my first visit and I was given homework. I really worked hard to manage my anxiety and Lisa gave me the strategies to succeed. Her schedule was flexible and I never had an issue scheduling an appointment. I have my anxiety under control, thanks to Lisa. I would highly recommend her to anyone seeking help.

Aysha has counseled me and my fiancee for over a year to date and the sessions have changed our…read morelives. We simply decided to begin pre-marital counseling because we valued talk therapy and figured it could only be healthy. Little did we know how many communication breakdowns we would be empowered to identify and improve week-after-week. The laughter and tears and happiness and anger which we are free and safe to express with Aysha -- and use to become closer to one another -- is priceless. Aysha has become a crucial part of our relationship. We regularly walk away from our sessions with so much to talk about and in a great place to share our feelings even better than before. And through our weeks, we consistently recall her counseling and refer to her insight. She is truly adept at listening to us and understanding us, but most important, she's helped us better listen and understand each other. I would recommend her to any couple in any level of satisfaction. She's helped us grieve through loss and celebrate each other alike.

I have been with Simply Counseling for almost 4 years at this point (wow, I can't believe it). I…read morewas referred to Aysha after my previous therapist moved out of the state, and I have been so thrilled - I think Aysha and I have had a better connection than any other other counselor/therapist I've worked with in the past. I like her so much that I've navigated and fought through a myriad of insurance issues, including having to suck up and pay out-of-pocket for services. Aysha has been so wonderful and understanding through it all, and of course has continued to help me sort out all kinds of long and short-term issues that have prompted me to see therapy. She has flexible hours (LOVE Saturday appointment availability) and is very responsive to emails and phone calls/texts. In short, I would recommend her (and Simply Counseling) without reservation. Oh, have I mentioned that I'm a mental health professional myself? :)

I really appreciated Vanessa's hands-on approach and felt like I was able to make tangible progress…read moremuch faster with her as my therapist than I have in the past.

Vanessa is an amazing therapist, and I highly recommend her. She provides balance and wisdom to any…read moreconcerns or issues that are presented to her. I really value the way she is able to think about a problem from many different angles and provide tangible advice as well as new ways to reframe how to think about a particular challenge. I have felt that as she got to know me better, she became even more of a valued voice, and her advice really honed in on core areas of my life and thought-process that I need to improve. She is a great listener and really hears and understands before providing any feedback.

Jesse P from their BG office has helped my family IMMENSELY. He is so patient and kind and unlike…read moreother therapists we've worked with. He really got my child to open up and really partake in healing. I am forever grateful!!

I inquired online about making an appointment and sent them my insurance information. They…read moreresponded immediately and an appointment was set for one week later. When I went in for the appointment they asked for my insurance card and promptly announced that they don't take Cigna. So why did they make the appointment? Instead I wasted a week to get in where I could have gone somewhere else. Also, I contacted my insurance about this and was told that they are covered providers on my plan. Totally unprofessional & unorganized. Not impressed at all.

Shoji is our Marriage and Family counselor and is the best therapist we've had by far! We started…read moreseeing improvements within our familial relationships quickly taught each of us the importance of listening to each others story, respecting opinions, setting/adhering to boundaries, rebuilding trust, all while she was subtly reinforcing our faith in God. We are blessed to have her in our life.

From the first person I spoke with, who then referred me to Michelle, I felt a sense of caring and…read moreempathy. They were genuinely concerned with my well being, and I felt immediately at ease. After meeting with Michelle, I felt extremely positive. She was kind and professional. I highly recommended this center if you're looking to change some behavioral patterns and want to become a better person.

I have never had a good experience with Erie! My daughter has been their patient since she was less…read morethan two months old. Yet, every-time I call they tell me she has a different physician and their records don't show she is a member of Erie. Even though this is the ONLY place she's been the last 18 months! Between the Waukegan location and Evanston location I don't know which is worst! Today I called to make her a dental appointment for the first time ever, got told she'd never been to Erie or had Erie established in her records, yet they see an open my chart. The schedule maker Victoria sits on the phone for 10 minutes telling me my daughter is not an Erie patient and needs to switch physicians. I tell her I'm not sure how that's possible because she's been coming to both Erie locations most of her life. She continues to say they have no record of that and I need to call my insurance company. I then ask her does that mean she can't set my appointment? She says she can still set it so I reply can you set my appointment then. This is after 10 minutes of her telling me I'm not understanding her ! Talking in circles but I'm just looking to set my appointment. She then puts me on a long pause when I ask her to set my appointment . The Waukegan locations receptions also have attitude issues. They never greet, don't acknowledge you, and always wait a prolonged time to call you up even though there's hardly ever anyone at the desk being help. A different account, Last month I had to take my daughter to Erie Evanston because the Waukegan location was booked very far out. I get told I have the first appointment slot and will be taken right away. We arrive on time! Still wait 30+ minutes and have atleast 8 people taken before us. Once we get inside I tell the nurse about why we're here, the doctor comes in and asks is this a routine visit. I'm like no I explained to the nurse why we're here .. she ask me to explain to her again. Before I'm even done talking she's telling me "well that doesn't matter, let's talk about vaccines". I was truly disturbed. My toddler had been going through it, I'm trying to explain what's going on and the doctor basically brushes it off. I asked to see another physician and the doctor tells me go see your physician then & tells me I haven't had my daughter seen since she was 9 months old & she's very behind on shots. I tell her that's untrue my daughter has had several appointments since then. She then gets on her computer and was like oh sorry, she has been seen just a different location. I tell her I obviously know that, she was the one trying to say I hadn't taken my daughter. Because instead taking the time to read through my daughters charts, she just goes with the first thing she saw. Not even having enough compassion to communicate with the nurse . She was really upset that I didn't want to talk about vaccines first, but the actual reason we came. I asked to see another physician because she's not listening to my daughter's issues and only wants to talk about vaccines. Once I said that her mood changed, she tells me continue explaining my daughter's issues. I get bad energy when making my daughter's appointments, when at the locations, and at the reception desk. I'm actively looking for a new provider because I can tell my daughter best interests are not there. I would NOT suggest ANYONE to take their child to ANY Erie location with the quality of service they're provided for my child that is under 2.

Very confusing and poor care! They cancel appointments while you are there. Usually you see a nurse…read morepractitioner.Doctors are inconsistent