I have had several pedicures here over the last 2 years. The salon is clean and staff are…read moreprofessional. I have never had an issue with the service.

I walked into this nail salon with hope in my heart, acrylics off my fingers, and a simple dream:…read moreremove the old nails, get a nice manicure, leave with my natural nails looking like they hadn't survived a tornado. Sadly... the tornado won. The acrylic removal began normally enough, until the technician started drilling my pinky nail with the enthusiasm of someone trying to dig for buried treasure. The drill got so hot I'm pretty sure I saw my ancestors. I very politely said, "Ow, that hurt." She very politely said, "I'll be gentler." And then she proceeded to drill like she was trying to start a campfire. Next came the shaping. I showed her a picture of what I wanted--simple, (trust see pics) cute, achievable. Twice she filed my nails, twice she asked, "Is this it?" and twice the answer was a solid, heartfelt, absolutely not. I explained it. I even used hand gestures. She looked at me with the calm serenity of someone who had chosen violence and ignoring instructions. But nothing prepared me for the manicure. Or should I say... "manicure." There was no warm bowl of sudsy water. No gentle soak. No heavenly lotion. No cuticle oil. Not even the traditional "let me pretend to massage your hands for five seconds." Instead, she did a quick file, a quick snip, and then asked--completely sincerely-- "Do you want a neck massage?" A neck massage. During a manicure. Ma'am, my hands were going through a crisis. The entire experience cost me $35, which feels appropriate only if the service included a surprise psychological plot twist--and in that case, wow, they delivered. In conclusion, the staff was friendly, but the service was like a comedy sketch no one warned me about. I left with confused nails, confused feelings, and a confused neck that did not, in fact, get a massage. I hope this review helps someone. And I hope someday my pinky nail forgives me.