Renda is the specialist I've been searching for. I have been trying to deal with a leaking roof as best I can, and I have been dealing with a hostile insurance company for about 3 months now that has intentionally made the process as complicated as possible so it's easier to deny people in need. A big roofing company tried to help me but quit on my family halfway through, I guess the insurance company was too much for them? I felt alone and tried to find someone else to help, someone who might know a way to win. I remembered her signs in my neighborhood and hoped maybe she was different because her style feels earnest, honest, and like someone trying to grab the American dream of making it their own way. When Renda and I were first texting about her taking over my claim I was quiet about my reservations as I was aware I was jaded and hurt by those who came before her promising us the same kind of care but I have been blown away and regret any doubts I ever had of finding an insurance specialist who could actually get insurance to pay like they're supposed to. Whereas others just promised me the water would stop coming in and they were there for us, Renda actually did everything. Every promise made was kept, and our roofing emergency was resolved and fixed in less than a couple weeks of taking over my claim. Renda actually got insurance to pay out on our claim, and we're in a much safer spot because of her and the local teams she works with. When she says she is all about teamwork she forgot to add the absolute depth of skill of those on her team. Nobody else even wanted to try to get done what her team got done in like not even two hours. When she says she's an insurance specialist, she truly means it. It was only after we secured Renda's services that we were able to get a claim approved. For the first time I actually felt like I was on a team trying to get my home taken care of instead of desperately trying to discern the behind-the-scene's nightmare machinations that is the insurance process on my own or trusting people who said they would stand by us and then fled with an "okey-dokey" the moment insurance said 'no' like Tommy Boy before he got his courage. I still can't believe she and her team finished inside of a couple hours and my roof looks better than ever. I have been waking up at 2am to make sure the tarp I had to put up was still there as my insurance sent a sub-par contractor to put a terrible excuse of a patch up but thanks to Renda I have hope I might actually be able to sleep through the night this evening. This whole ordeal was so overwhelming and so excruciatingly long and so taxing on my mind that when I saw my roof I wept with relief. I truly feel I only got this done because of Renda, and that Renda is the only reason we didn't eventually lose our home to insurances cruelty. I regret not calling her first. read more

Renda and her team helped us last year with a leaky roof. Her team worked with our insurance company (State Farm ) to have the roof replaced and hence the leak fixed. I cannot say enough good things about her team and the process. I do need to specifically point out their clean up crew. Once the roof was done they picked up every lost nail, flap of cut shingle, swept the patio and driveway. It was as if nothing had happened that day. There was zero trace of the work they did. It was beyond amazing. read more

Renda did our roof and she is the best! Constant communication and made everything happen smoothly. I definitely recommend her! Jordana read more

Renda and her team replaced our roof and completed additional repairs on our home. They were very professional, responsive, and thorough. Going through the insurance process can be very daunting and confusing, but RTR made it painless and an easy process. They took care of everything! It's hard to find excellent customer service, but we found it in RTR. Trusting in them was our best decision. read more

Renda was my first call after we had 2 huge trees come down after a storm. She and her team were on it immediately, and the project was done within 2 days! Super fast and professional! And Renda took care of the insurance piece! So grateful that I called her first! read more

Renda's crew did a good job on my roof replacement (aside from breaking a window, which they somehow got my insurance to pay for, not THEIRS). I had to fire them on my siding work. They left areas of my home vulnerable to rain leaks. When leaks happened, they refused to take responsibility. They also sent fraudulent invoices, either for work not done at all, or for costs inflated ridiculously, to my insurance company, which I am STILL trying to work out. After I fired them for the siding portion, owner Renda Baird sent me inappropriate, unprofessional and upsetting text messages for several weeks on end. I highly regret choosing this contractor for my insurance claim job and recommend others avoid them. read more