I'm only giving this a five star review because Kayla and Dr. Hollenbach are the bomb. If I could…read moregive them 20 stars I would however: the phone situation and the communication is terrible worst I've ever seen. Nobody ever answers the phone, you leave a message nobody ever calls you back. They need to do better and you can do better. Unfortunately it's looking bad on the Dr.s. Either hire more help or fire the slackers you have and hire people that actually want to do their jobs. I'm sure you're paying them well to do nothing!

Terrible patient communication! Been waiting days for a…read morereturn phone call and follow up procedures.

Benton Location:…read more The doctor I had today is one of the mode unprofessional physicians I have ever met. He is extremely curt, rudely dismissive, and literally couldn't care less about what pain you're in. I felt like I was wasting his time and wasn't important as a patient. I waited over an hour and a half in the waiting room only to get 5 minutes and a high copay. I wouldn't have had anything checked if I hadn't advocated for myself. In short, find a better urologist. This place couldn't care less about you or your pain. There are dozens of other urologists who would actually help.

Professional and courteous staff. Conversational to ease you. Pleasant and helpful with answering…read moreyour questions

Dr. Brewer did my consultation for my vasectomy. She was very knowledgeable and professional. She…read moreanswered all my questions and eased my mind about getting a vasectomy. After meeting with her I spoke with the very nice ladies at the front desk who scheduled my vasectomy and got my insurance info all set. A lot of vasectomies must be performed here because it was like 6 weeks before my actual procedure. So the day of I took my xanax pill (I was prescribed) an hour before my appointment and then I had my wifey drop me off. I checked in and was taken back to the room. By this time the medicine must have really kicked in because I actually fell asleep on the table lol. Dr. Marotte who was performing woke me up and said that they were ready to begin. He was really nice and explained what he was doing and we chit chatted a bit. He also played some jams and in like maybe 10-15 minutes he was done. After wards I had my wife pick me up and we went to the pharmacy to grab my pain meds and went home to rest. I stayed in bed for 2 days and was able to go to work on the 3rd. I was still pretty sore but it wasn't too bad. It's been about a month since my vasectomy and everything looks and feels good I'm glad I came here to Dr. Marotte and his team at Conway Urology!

The staff and doctors are great, but billing is a farse. They only bill you 3 times and straight…read moreto collections. I only received 3 paper bills(Agreed on payment plan) and then I stopped getting statements. Next thing you know I'm in collections over a small amount. All they had to do is send me a bill with the balance and I would have a sent it in. They instead have to split the money with a bill collector. Billing office needs new policy or new mgmt.

From the owner: Arkansas Urology provides diagnosis and treatment for stone disease, incontinence, prostate and…read moreurethral cancer, urinary tract infections, kidney disorders and erectile dysfunctions. The services offered by the center include vasectomy, physical evaluations; clinical research trials; medication management; nutrition planning and individual and family counseling. Its Web site provides health plan details, appointment scheduling and online billing services to patients. The clinic also organizes seminars, community-based events and support groups that provide health and wellness education. Arkansas Urology has a more than 38,000-square-foot clinical facility located in Little Rock, Ark.