Dr. Roper is one of the most skilled, and compassionate physicians anywhere... He is one of the few…read morewho actually care how his patients are doing, and will move heaven and earth to make you better... He's not just a doctor, he's a healer... when Ma Nature made him, she broke the mold... It's a shame, because we could use a lot more docs like him..

Never had a Dr that I felt like he or she really cared about my health until I started going to Dr…read moreRoper. He looks you in the eye and listens to you. Uncommon nowadays. Thankful for him.

Dr Pat was great & I felt she listened to my concerns when I came in for my appointments but the…read morefront desk staff & office manager are unprofessional. They made a scheduling error, charged me an incorrect copay, and threatened to call the police when I asked for a refund. An honest apology for the mistake & correcting it would have been enough but instead the office manager threatened me with calling the police saying I "verbally abused a healthcare professional". I didn't realize advocating for myself was verbal abuse. The doctor corrected it and refunded me, but the staffs behavior was completely unacceptable. To top it all off, they couldn't provide me with my last lab work done 6 months ago because they were having issues "logging into their account" & didn't show that I even came in 6 months ago in their systems. I had to provide them a receipt to show that I did come in and had my labs done. So who knows if my blood work that I was charged for 6 months ago was even seen/looked at by the doctor. I will not be back!

I absolutely love everyone at Salem Family Clinic. They have gone above and beyond to help me. You…read morewill be treated like family by everyone. Dawn, the APN, is out of this world amazing, she will go over every little thing, and is always so sweet. It's everything you'll ever want from a clinic.

All Staff were very friendly today and listen to you. Stacy Reynolds, the APRN or Phys assist…read moreactually listens to you instead of looking at the computer. The nurse did a great job with no pain doing the injection in my hip. The two medications I needed were immediately sent over computer to my Pharmacy. I was in and out in no time; thank you so much. I really appreciate you. Recommend!

Covid suspect #2 and called - was told to be there by 4 to get a test. Got there and called, said I…read morehad talked to them earlier and they said to be there by 4 and gave them my symptoms. Was told they would send a note back to nurse. After an hour (it was now 4:30) I called and asked if I needed to go somewhere else since they stop testing at 4. Her reply - well you didn't say you were sitting here. What?!! I said you told me to be here by 4 and maybe you should ask when someone calls and says that! Note on door says to call and not come in if you have symptoms. If you call don't forget to say "I'm sitting in my car" because they will let you sit there for hours if you don't. Or maybe next time I'll just walk right in! Except there will not be a next time. Never.

This use to be a first rate pharmacy until Tm Finley sold it. It is now the worse run business we…read morehave ever dealt with. We kept staying with them because they kept saying things were going to be straitened out. It has only gotten worse. And most of the help is very rude and unprofessional. We closed our account today and I hope Mr Finley has the good sense to Quit letting them ruin his good name

Great pharmacy and staff. Very professional and willing to help. I have used them for many years…read moreDelivery available for $5 which is well worth it. Highly recommend them.

I have been to this clinic 3 or 4 times. All times I experienced the same are, etc…read more Never made an appointment but was seen within 10 minutes after I signed in. All medical staff were professional, courteous and knowledgeable as well as the front desk staff. Highly recommend this clinic.

This review has more to do with their business practices. You pay your copay (totally fine). But…read morebefore you are seen, they demand a copy of your method of payment. This is to ensure they get paid. I objected. When i get my explanation of benefits from insurance co. I'd be happy to settle up with them. Nothin doin. It's their way or you don't get seen. That visit was at least two months ago. Today i discover a nearly 300.00 charge on my debit card. And I still dont have my eob from my insurance company. I will never go there again.

Excellent surgeon. Personable and smart. Appreciate his kindness as well as his expertise dealing…read morewith my dad's kidney surgery. Highly recommend!