I took a small bag to have the handle moved. It was done that day and the work was excellent. I…read morewas very happy with the work and will definitely go back when I need more such work done. The gentleman I talked with was knowledgeable and kind. Thank you so very much !!

This place makes you pay upfront. They do not stay open as advertised. They will not answer their…read morephone. We have gone twice to pick up shoes wh have paid to be repaired when their website says they are open. Called both times no answer. They have NO RESPECT for the time and cost of travel of customers who have already paid them.

Great service, selection and prices. Every time I visit a location it is consistent with a huge…read moreselection of what I am searching tor

BETTER BRANDS BUT STILL NEEDS WORK!…read more I usually don't frequent Shoe Dept stores because they are usually small and stocked with lesser brands. As I was walking through the store today, this store caught my eye because it was huge and looked like a real store. I walked inside and I notice that this is a new store. It is very large and stocked with a nice selection of shoes for the entire family. Upon closer inspection, I noticed that they are carrying more familiar brands such as Clarks, Merrill and Chaco. Chaco is a great brand that specializes in sport sandals that usually start at $100 in other stores. Here, they were significantly less. I also noticed that this store carried a great selection of western books that were genuine leather and from nationally recognized brands. What?? I am so pleased that they are increasing quality and options for women. Although I don't shop at Shoe Dept, this store is definitely causing me to reconsider doing so. 5/4/15 I stopped in today to get a closer look at their sport sandals for men. While in the store, I noticed that they only put one shoe in the box. I realize that this is a part of their theft prevention strategy but it just screams "We don't trust you" and that is never a good feeling. It also makes it difficult to help yourself when you have to rely on the employees to get every shoe you want to try on. This was totally annoying.. They don't have a ladies room which is insane because any store of this size that carries women's shoes, should have a public rest room. Just remember to handle your business prior to entering. I am really feeling a 2.5 right now, but due to the quality options, I will stick with my 3 star rating.

Quality service. They are above the best. Quality workmanship. You have to wait a little longer but…read morehe is worth waiting for. I have used his repair expertise for many years way over 30.

As the only shoe and boot repair shop in Chattanooga, Buddy's offers a valuable service to this…read morecommunity. The quality of the work is always impeccable, and the family who runs the store are friendly, genuine people. Turnaround times for items is several weeks but that's just the way it is with one shop handling all this work for the entire area. I don't mention the turnaround time as a criticism just stating the schedule so people will be prepared. Give those old shoes or boots new life at Buddy's!