I absolutely adore this company and ALL that the owner Ms. Melody Mayer did to achieve my desired image for my home! She made sure to stay on top of everything including the things I somehow managed to leave out. Renew Fence's outcome was more than I could have ever asked for. The workers did a marvelous job with my fence, even my neighbors are constantly complimenting my Husband & I. Without a doubt, I fully recommend this company to anyone who should need any future renovations/fencing done!! Thank you so much for helping me refresh my home's image, it genuinely turned out wonderful! God bless you & your family! $1,000,000 VALUED COMPANY SINCERELY!!! read more

I loved the fence they built for me,it was 220 feet long, The work was fast and efficient, and staff was polite and punctual. I highly recommend them. read more

Jim Taylor is the owner. He was my contact from start to finish. I talked to friends throughout Rockwall that know him and all spoke highly of his character. I went with Fence Renew when the Texas winds blew sections of my existing fence down. After seeing Jim's extremely high quality fences he had been installing in my neighborhood I knew I would have a fantastic looking fence. read more

Renew Fence & Construction - a view of the back yard - Fences & Gates Near Me - Rockwall, Texas

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Beware of these folks. Very low quality and shabby work. They will try all means to collect the money and then cheat. We live in Irving, TX. They did a stamped concrete patio for us and it cracked within a week. The patio also shows footprint of their workers. Melody promised warranty for her work but never responded to our calls or text. She gave many personal reasons to collect the money, promising to fix everything and then disappeared. We tried our best to get her to respond. Now, we are planning to sue this company. Please feel free to reach me at kabalakr@gmail.com if you need any additional details or pictures. read more

Needed fence repair work done. Melody came by for an appraisal. Gave a verbal estimate, then lied about the reasoning she could not send an actual estimate( she said my email was wrong on the request form). So, I sent her the correct email. Still didn't send the estimate over. The next day, she actually did call me back...by accident. Then immediately hung up on me when she realized she called me. I never got the opportunity to utilize this company, fortunately. If their quality of work is the same as her professionalism, I got extremely lucky. Avoid Avoid Avoid read more

I don't think I could be more dissatisfied with my experience with Renew Fence's Owner Melody and her work crew. From the beginning Melody couldn't even make the appointment to give me a proper appraisal. I had already had the area measured to put in a dog run and gate, which came to 240 sq. ft. She initially quoted me $2,100.00 over the phone, which included the concrete and gate. The next thing I see is a contract in my email for $2,150, but the measurements were not what I clearly stated on the phone of 240 sq. ft. She quoted for 170 sq. ft. and $450.00 for the gate. The quote for what I needed would now jump up to $2850.00. I spoke with her on the phone again after getting this ridiculous quote, and she agreed to drop the total down to $2,370, which I agreed to reluctantly, because I needed this completed by Friday, so I could receive outdoor furniture on Saturday. I needed my dogs separated from the furniture, so it wouldn't get chewed up.This was only the beginning of my nightmare experience with this company. We agreed that her workers would show up on Thursday morning and complete the job no later than Friday. First the workers showed up Tuesday afternoon, not Thursday that we agreed upon, so we were not prepared for them to start. I told Melody I would take some time of from work Thursday morning to make sure her workers knew what I needed done. I was expecting them at 0830 AM and they showed up at 1000 AM. I make around $50.00 an hour at my place of business, so it not cheap for me to take time off, especially when they show up an hour and a half late. I told Melody what I needed done, because she only had one of her workers that spoke very limited English. I then left for work and when I returned Thursday evening the concrete was pored and everything was looking okay, except for the fact that they had pulled down a portion of my front fence without permission when they had perfectly good access to the area through my gate on the other side of the house . They then used my front fence to block the back area, so the dogs couldn't get to the drying concrete. I let this slide, because I needed the job completed by Friday. I was told they would return Friday morning to install the fence. The workers did arrive, but they were two people I had never met before. I went to check on their work about half an hour after they arrived, and found them digging wholes in the area where they had removed my front fence. The gate was suppose to go in the backyard at the other end of the dog run. They clearly did not know what they were suppose to be doing. The major problem was neither one of them spoke any English. I asked them to Alto, while I got a hold of Melody. Melody assured me that she would have one of her main guys come by that spoke English in order to get the workers on track with what they were suppose to be doing. The next thing I knew the two workers disappeared, and no work was being done. I called Melody again and she said she sent them on another job and would have them return with the worker who spoke English within the hour. I ended up taking the entire day off of work in order to make sure that when they returned that I could personally show them what I needed done. I called Melody every couple of hours throughout the day asking where are the workers. She kept telling me over and over again that they were on their way. They never showed back up, and neither did Melody. She finally got back with me at 0800 PM and told me the English speaking worker got stuck on another job and wouldn't be able to make it over until Saturday morning. I asked her why were her workers on another job when she had a contract to complete mine by Friday. She gave me nothing but excuses just like she had all day long for why the workers weren't working on my gate. Needless to say I was very frustrated by this point. Melody sent the workers back Saturday morning with the gentleman that spoke some English. I explained again where and how I needed the gate erected. He said he understood and would get it done. I went back in my house for about an hour and then returned outside to see their progress. The English speaking worker named Eduardo was gone and he had left the two workers who spoke no English. The two workers were putting on the gate backwards. They had the nice design part of the gate facing into the dog run, instead of facing into the backyard where it would be seen. I once again asked them to Alto and went and called Melody again. While I was talking with Melody I heard one of the workers talking to Eduardo on the phone. I don't speak Spanish very well, but I understand a lot of it. He proceeded to tell Eduardo that I was LOCO and call me a few other foul words that I will not respond to in this review. The gate looked terrible and sagged when you open it. They tried to attach their support beam to the side of my house with a nail gun. I will now handle this in court. Melody was no help at all and never came back read more