First time using them and I must say, I am very pleased with the customer service from the first…read morecontact till the end! Jessie (Cust. service rep) called the morning of the work to let me know who was coming out and an estimated arrival time. Pleasant and professional, so refreshing to encounter. When the electrician arrived, he introduced himself (Dan) with a big smile, he put on his protective booties(raining outside) and started off with explaining the company background. Good information to know. I let him know why I picked their company, etc and he answered any and all questions that me and my dad had regarding the work. We needed a couple outlets put in, got a whole house power surge protector and a light switch updated. Dan gave us the cost, estimated time it would take to complete it and once approved, he got right to it. Once he was done, he explained everything and made sure we were good with this work. He actually found some issues as he was working, but he explained them and gave us his recommendation. Excellent work for a VERY reasonable price. We are over the moon with our new, SAFE, updated outlets and whole house surge protector. We will be using them again! We recommend this company!!!

Lockwood's electrician installed two outdoor outlets for my Koi pond yesterday despite the rainy…read moreand cold weather. They deserve a commendation because their quality is built into a willingness to explain clearly what is proposed and provide a detailed analysis of the estimated expense with options available to the customer. Probably can find a lower-cost contractor but something as important as your home shouldn't be made secondary or overlooked.

Service Requested- They poured a concrete sidewalk with a curve in it to create a safe path from…read morethe new front deck to the driveway. It looked hard to do at first but, being the professionals that they are, it turned out amazing. Very reasonably priced for the type of work. Superior quality and workmanship. They answer your questions easily so that you know what the process entails and are ready for each step of the project. Five Stars for sure!!! I would give them ten stars if I could. Thank you. The new sidewalk looks great!

Joe did an excellent job. He performed tuck pointing repairs throughout the foundation of my…read moreVictorian home. He did exactly what he said he was going to do, was very respectful of my property and charged me a very fair price for the amount of work he performed. I highly recommend EMS to anyone looking to get masonry work done on their home. Greg S. - Rochester, NY

I'm one of the victims of the hail storm in July 2024. I hired Kaptein contracting to do my roof…read moreand my siding. I could not be more happy with the professionalism and the quality of work along with the price which couple together was such an easy project. I was stressed out at first, but John and Nick helped me through this transition and bring me in off the ledge and assured me it will be OK My house looks absolutely beautiful and maybe I'm biased but it's the most beautiful house on the street Thank you for everything that you've done to make this an actual delightful experience Highly recommend

They came highly recommended and didn't disappoint. We bought a house and were lied to about the…read moreage of the roof. Turned out our "newer 30 year" roof would be lucky to make it through one more winter. John and his crew came in and tore out three layers of shingles and a heap of rotten wood, put in a perfect roof, a ridge vent, new vents and even took down the old Dish dish in about a day for a very fair price then cleaned up impeccably. Nice guy too. Highly recommend!

This company fixed my chimney, front steps, and walkway and did an amazing job!!! Reasonably price!…read moreHighly recommend!

From the owner: We bring to you four generations of concrete and masonry experience.read more

The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

I am not always great about writing review, but sometimes you catch a great contractor and a review…read moreis definitely warranted. Andy at Skyline has done a number of projects for me over the last few years and I am sure I will be using him in the future. He put in a great patio cover and a sliding door a few years ago and it looks tremendous and has held up perfectly. He has replaced 12 windows and a side door for me. His craftsmanship is spot on. His work ethic and professionalism is great. I recommend him to anyone who needs any kind of work done. Thanks Andy .

Andy did a fantastic job constructing our new sunroom. He has the experience, from so many past…read morejobs, to basically design the whole thing. We were so impressed with his knowledge and guidance on every aspect of the job. He worked with us when we felt strongly about certain elements, like hanging a porch swing, adding a decorative window and whether to put finish on the gorgeous beadboard ceiling or not. We were also so impressed by his work ethic. He was on the job when he said he would be. The project came in on budget and we are thrilled! Thank you Andy. Job well done!