A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

Crystal Clear has now serviced my gutters and roof 2 times now and has done a great job! Jesse is…read morereliable, friendly, just a great service all around. The prices are reasonable. I'd recommend this company to everyone. Having bad experience from AA for over 5 years I should have switched long time ago.

Great service at a reasonable price. Highly recommend. He cleaned some windows in and out, and a…read morecouple gutters.

Austin and his team spent the whole day at my house pressure washing around my house. The prompt…read morearrival, friendliness, attention to detail, the careful handling of my pots and furniture, the thoroughness, and the arduous clean up afterwards, you really shouldn't go with anyone else. I'm super picky with high standards and once again, exceptional work!

Austin was fabulous. I highly recommend him. He is very courteous, knowledgeable, with…read moreGood attention to detail. His prices are very reasonable. Will definitely recommend and utilize his service again. Thank you, Austin. Couldn't ask For More.

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

I requested a gutter cleaning to ~5 different businesses, and Xzavier was not only the first to…read morerespond, but was available to come out the very next day. Promptness: 5/5 When he arrived (exactly on time), he realized that the job wasn't a huge job and he could get it done in ~30 mins. Given that a storm was headed to sunny Seattle, I figured having a clean gutter was somewhat urgent, so I hired him on the spot. After he completed his work, he took photos of the cleaned gutter and flushed it out with water to ensure nothing was clogged. Quality: 5/5 After Xzavier finished his work, others reached out through Yelp and gave me some quotes as well, and all of them were higher than what I paid! Value: 5/5 Overall, I'm very glad that Xzavier came out and cleaned my gutters for me. 10/10 would hire him again!!

Xzavier did a thorough job cleaning my gutters, including the second story, washing the skylights,…read moreand repairing a gutter leak, all at a fair price. Most important to me was that someone from his crew gave an onsite estimate, and the quoted price was exactly the price I paid. I will definitely use his service again. .

The technician was friendly and they were able to service my panels even though I had them…read moreinstalled by a different company. I needed just a bracket to be serviced and they didn't need to replace it So they do small work even if your panes were made by someone else.

A and R installed a solar system with battery backup for my house. It's never worked right. They…read morehave been out to service it a few times, but I think they just gave up. Service was extremely slow, though everyone is nice and friendly. Maybe it will eventually work properly, but as we enter storm season, it's looking pretty iffy. The fault may be with the components chosen (Solar Edge), and not with A and R, but that does not help me. I now am afraid I will end up paying for it twice, as I need to find someone else to come in and fix or replace everything.

I've been using SP for years now, and it's pretty crappy of me not to let people know how good this…read moreoperation is. It's really a one-man show, so from here out I'll just refer to the guy by name--Kai. We originally wanted gutters cleaned when we bought the house. Kai recommended that we should also add sturdy foam to filter out debris. I got some from the local big-box hardware store, stacked it up on the porch, and a couple days later Kai cut it, scurried up to the roof, and installed it. Of course he also cleaned out the gutters beforehand. Nicest part was, it was easy to return the leftover boxes of unused foam. I had overshot the estimate by about 40%, and getting refunded on the unopened stuff was simple. Kai took the one partially-used box with him to make the next job cheaper for the next client. Since then, he has been back to blow debris off the roof (and the tops of the gutters). This is a noisy proposition if you're working from home and in meetings, but doesn't take long. He always shows up right on time and always hauls away all the debris, too. He does pretty much everything on the top or outside of your house. He has washed all of the windows (outside) and skylights for us, and even washes off the roof over the patio. The patio roof is transparent corrugated heavy plastic. When he washes stuff, he uses I think ionized water, or some other soapless solution--nothing but water running off into your yard. Dig it! He has even screwed in a couple light bulbs for us that were too high to reach with any of our own ladders. We just asked if he could run up his extension ladder and screw them in, and he happily said "sure" and away he went, even though we didn't talk about it before he was out that day. Now we have long-life LED bulbs over the porch and I didn't have to clamber my clumsy behind way, way up on a ladder. He's always helpful, friendly, and cheerful, usually cracking jokes most of the time he's on site. I'm so happy to have him around to help. He sends invoices via email and you pay him via paper check. I always have projects for him every year, and he always delivers.

Cleaned windows inside and out, and screens. Very pleased with workmanship. Will hire again next…read moreyear.

Marc did an absolutely amazing job fixing my RV. From the very beginning, it was clear that he…read moretruly knows what he's doing. One call or message to Marc, and he gets things handled quickly and efficiently. He completed everything that needed to be done and took the time to explain everything to me so I understood what to watch for moving forward. What stood out most to me is how much he genuinely cares. No matter how long of a day he has had, Marc goes out of his way to make sure your RV is fixed properly so you feel safe, comfortable, and confident in your home on wheels. I have had an incredible experience with his work and would highly recommend him to anyone living the RV lifestyle. Marc is genuine, kind, hardworking, intelligent, and takes his job very seriously. It's rare to find someone who is not only skilled but also truly cares about the people he helps. If you need your RV fixed, don't hesitate to reach out to Marc -- I can confidently say he'll get the job done right and in no time!

I usually hate leaving reviews but for Maceo I must. He's more than just "the repair guy", he will…read morebe someone you can depend on getting things done with all honesty with unbeatable price. He could be busy, but you can always depend on him to pick up your phone immediately. He might not be able to make it to you right away, but he'll definitely give you the best advice. Super knowledgeable and very patient explaining step-by-step. Most importantly, always finding the least expensive solution. I've actually learned a lot from him and became more knowledgeable and handy. I feel very lucky to find someone reliable and trustworthy to do business with. Thank you so much Maceo!!!

Excellent service from Oswaldo. The process from start to finish was smooth and efficient. I sent…read moreout bids for carpet cleaning on Yelp and Oswaldo from Principles Pro Services responded promptly with a fair estimate. Carpets are cleaned and he took the time to explain things about the carpet like pet staining with UV light, high traffic areas like stairs, etc. The job was done right, Oswaldo was professional, prices were competitive. Not much more you can ask for. I highly recommend and will use them again.

Oswaldo arrived on time , went over everything he was going to do and the results we could expect…read moreto get! He was professional and our carpets look new ! We are having him return to do our couch later this week as we sprung it on him last minute! We will use this business again and highly recommend him!

Roof, gutter and window cleaning for the first time. Yearly roof and gutter cleaning over the past…read morefew years. Great service for a reasonable price.

We've used these folks for several jobs over the last couple of years, they're the real deal…read more Professional, high quality work at a fair, reasonable price. No nonsense. Professional equipment. We've had our windows cleaned by 3 or 4 companies over the 8+ years we've lived here and up till now have been underwhelmed either by the price, the work, or both. Several of them used long poles for the upper, outer windows with mixed results. Not this outfit, they use ladders and do as thorough and detailed a job as they do down below and inside. It's like watching those professional outfits doing high rise office buildings. Our windows now sparkle, they've never looked so good. Only nitpick? Punctuality. If you get a 2 hour arrival time window count on more. We both work from home so we make it work.