locally owned and operated, which is great. Always great to support the local small businesses…read more They also offered the most transparent pricing iver the phone and excellent service. I spilled coffee on my laptop keyboard two weeks ago. Within about five minutes I was getting an error message. I called around to different computer service centers the PC Service Center gave me the most affordable quote. $85 for a simple cleaning. If there were shorts and I needed new parts they would simply charge me for the parts above the $85. So the 85 was a simple flat rate for the labor on the entire job. nothing hidden. i knew upfront what all the charges would be. It turns out that my computer did not need new parts so all I paid was the $85 for the cleaning (thank you!!). This was far and away the best price. The next closest was drop zone (california location). They would've charged me $90 for a diagnostic. Then that $90 would've been put towards the repairs/cleaning; im pretty sure they would've charged me over 90 for the cleaning, tho. Everything else was much higher after that. I was getting quoted $150 and $200 from all the other PC repair places in Reno/sparks, and some of them were not very transparent or forthcoming about pricing over the phone. PC service center does have a lot of work, so you might have to wait a few days to a week simply because they work in order received. i highly recommend this business. No need to go anywhere else unless you want something overnighted. They also have laptops for sale if yours is busted. Prices look like they range from about $300 and higher. Their store is cool. They have old Macintoshes and other tech on display for decoration.

Oh my gosh!!! We people here in Sparks are so LUCKY to have these people to help us…read more I allowed a severe security breach to happen...smack myself on the head. I thought I was so much better than this. (:-( I checked Yelp reviews and chose very well coming here. They have a reasonable rate, they offer rush service at a reasonable rate and they are all soooo helpful! And so very kind to me. I prefer text to phone and they made that happen for me. When I picked up my computer Jean even helped me change my computers password and fixed my login so it is exactly what I wanted. She even helped me download my most important program so I'm up and running when I get home. If I have any future problems THESE ARE MY PEOPLE! Jay checked me in...so great. Nat the owner helped over the phone. Thomas helped also. They are a great TEAM. I feel so safe dealing with a company who has been in business HERE for DECADES! They offer a reasonably priced protection that alerts them if I have a security problem. I think it sounds great after what I've just gone through. I'm in my 70's and I'm not totally computer illiterate...most of the time...but sooo much has changed in the decades since I started with DOS...(:-) I feel like from now on if I have an issue I can come here and pay their help rate and not have to fight with my computer ever again. They also seem to have quite a bit for sale in addition to service. This is a TRUE FULL SERVICE COMPUTER CENTER. Come here first so you can see what a REAL Computer Shop looks like. If you find this review useful please VOTE!

I highly recommend Pc 911 for help in your computer emergency situation. Extremely knowledgeable…read moreand helpful for your computer situation. AAAAA quality service !

I am so thankful for Michael's help with my PC that had blocked my opening password. The process…read moreto fix it was turned out to be more complicated and took longer than expected, but he had no problem. He is friendly, cheerful and, wow, does he ever know what he's doing! I highly recommend him.

Amazing service. I will definitely come back here if I have any more needs. I came in, they were so…read morewelcoming and helpful and made my experience super easy and nice even though I got bad news about my hard drive! I came in to see if it was fixable but it wasn't :/ such a great experience although the news.

I needed a hard drive repaired and they were unable to save the disc, but they let me know right…read moreaway what the problem was and only charged me a very small service fee ($25) for advising me of the problem, I recommend this business and will go to them again in the future.

Alex M was fantastic to work with. We needed more space on our company computers, and he made the…read morewhole process incredibly easy. He took the time to explain what he was doing in a way that was simple to understand. He was professional, patient, and made sure everything was working properly before he left. Our computers are running much better, and we have the extra space we needed. We really appreciate his help and would highly recommend him to anyone looking for honest, knowledgeable IT support.

When the first thing I hear from a vendor is that I'm going to be charged for 30 minutes for…read morewhatever?? Eff them.

Not the worst computer company but you pay for what you get. Was cheap and there service and…read moreknowledge base was the same. Alex was nice. Not the Moondog from the 90s that was by olive garden.

Computer service, repair, and software troubleshooting is awesome; I don't trust my computers with…read moreany other techs! And twice I've come in for little glitches and they've helped me for free, being welcoming and teaching me some great stuff. With computer issues, don't pass go, head straight to their shop. Conveniently located, and ample parking, to boot!

We had Cesar M mount our TV. Great! Fast and easy. Didn't have to look for it since it was thru…read moreWalmart. He also showed up on time and wore his mask.

Paul was very friendly and efficient. He arrived 30 min early and had our install done within 20…read moreminutes. Very polite and clean appearance.

There is a reason this place has such a great overall rating. My boyfriend recently purchased a…read morecomputer here and had such great things to say about it.... So, When I was looking to get laptops for my kids he pointed me here. I had so many questions and so little time and was so not knowledgeable. Their expert gave me info I needed straight on, and advice and even recommendations of what to buy, even if it wasn't through them. What a great place. Trust this local business y'all!

On May 14, 2026, I called Reno Computer Fix in desperation because after transferring data from our…read moreold computer to a new one, and working with several other tech services, I still did not have Microsoft Outlook installed correctly on our new computer. Without going into too much boring detail, my husband and I have an unusual email/Outlook configuration - same email address, two formats, three devices, etc., and I had lost all my Outlook folders - arrgh! I requested a home visit so I would have all the information that might be needed at hand. Within a few hours, owner Justin returned my call and said he would be at my home the next morning. He showed up on time, patiently listened to my non-tech explanation of our Outlook goals, and went right to work. With expert tech skills on his side and held breath on my side, and both of us occasionally crossing our fingers, Justin worked his magic and Outlook was configured for our needs (even better than it had been before) and I got all my Outlook folders back - YAY! The visit lasted two hours - about one hour was for the Outlook concern and the other hour was filled with small fixes and reorganizations that most 12-year-olds could manage but that I either did not know how to do or was afraid of the consequences if I tried. The price was very reasonable and the work was excellent. If you need help with anything computer-related, contact Reno Computer Fix first. Justin was able to fix what three other tech businesses could not.

I have been a customer of GBIS for years and want to commend them for their great technical…read moresupport. Jeff and the rest have always been so patient and knowledgable, taking me from dial-up (back in the day) to DSL. And now they have more hi-speed options. Bravo, everyone!

Other than the one time they turned my information over to the Secret Service, the internet service…read morethey provided was great! Fantastic tech support department they had also! I highly recommend these guys. Much better service and support than you'll receive from the Telco's.

I did not get actual work done so can't speak to that. Took my son's laptop in because it had some…read morehardware issues. Guy who talked with was nice, knowledgeable and told me straight up it would cost more to fix than to get a new one. Did not talk down to me nor try to upsell me. If I am ever in need of computer repair again, would definitely go here.

I needed someone that could come to me and get my sons computer fixed (my car was in the shop and…read moretaking a bus with a PC tower didn't sound like a fun time). So after some searching I decided upon James and Reno Geek. One of the reasons is length he has been in business. Another is all the reviews were positive. We set an appt and he was on time. Very polite and professional and let me know what he thought the issue was. I offered to let him take the computer and work on it at his shop. He kept me informed and gave me a price before ordering parts and beginning work. He also gave me my old parts (something not enough people do/ask for, more to make sure they actually got you new stuff). Since some of the parts came from China it did take a while. But again, I was kept up to date with emails. He brought back the computer, set it up, and verified that everything worked. His pricing was more than fair. Very honest. 5 star review. I can't recommend him enough.