We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Our smoke alarm/carbon monoxide detector near the home office began chirping. We did everything we…read moreknew to do, but the chirping would stop for a day and start back up again. We found out through the web that it was at end-of-life and needed to be replaced. The problem was that the detector was wired in and neither my husband nor me are electricians. I found Jackson Electric and decided to call them. Mr. Steven Jackson was very professional and let me know that he would contact me the next day to schedule an appointment. Around lunchtime the next day, I got a call from Michael, who said they would be coming in 30 minutes. I had a training to do, but made adjustments so he could come. Three guys with masks arrived to find out what needed to be done. When I showed them what was going on and showed them that I had the replacement, they did the work in about 5 minutes. The workers were very professional, cleaned up after themselves, and the price was very reasonable and I was pleased the chirping had stopped. Unfortunately, about 3 days later, our other smoke alarm/carbon monoxide detector began chirping. I called Jackson Electric again because of the great service we received the first time. He told me that he would contact me to schedule an appointment. The next day, Michael called and said, "We are in your area - can we come now?" Unfortunately, I was unavailable. Michael said, "No problem. Please call Mr. Jackson to reschedule." I tried several times to get in touch with Mr. Jackson to reschedule with no luck. I left a voicemail with times that I was available to help with his scheduling. I left text messages to try and reschedule. My husband called him a few times to try and reschedule. We did not receive a response. My husband ended up calling someone else. I will say that our first experience with Jackson Electric was great. Not sure what happened the second time, though.

This company is incredible! First and foremost, they are responsive and, in a timely manner. They…read moreactually respond AND show up when promised. Their rates are reasonable and the work is beyond impeccable! The work was done with utmost care and was explained in detail along the way. They left the house just as they found it and without a need for anyone to go behind them and clean up. I cannot speak highly enough of this organization. I strongly recommend their services and can say with 100% certainty that you will be pleased with the work they do! Bill Pesnell Hoover/Bluff Park

He was extremely easily to work with understood exactly what I needed and what I wanted done is it…read moreeverything we just had a different thing of how much she quoted the job to be after it was finished. My husband and I both heard him say 700 and he said no I said 900 and we were not expecting that at all and he was willing to take the 700 with also doing an extra thing that he was told that my husband would do or we'd get the other contractor to do and we settle on 800 for the entire job which was to wire a swimming pool add to electric circuits he grounded and state a lightning rod and grounded it with copper and did all of the digging required to leave the line underground as well.

Call for to give estimate ; came out within the hour; Price was negotiated and agreed upon and…read more work would start next day . Early arrival and perfessional work very friendly and within 3 hours job was complete . Well pleased with everything and would recommend they to freinds and family . thank you for u perfessional service

We found KFN Empire on Angi's list, which had vetted them as a reliable contractor service for…read morehandyman needs in the Alabaster, Alabama area. They contacted us promptly after the Request For Quote went out to all contractors in the area, and showed sincere enthusiasm for the work, even though our project was very small (it was to come out to Alabaster to fix a front porch light fixture, which had been ripped off my elderly mother's house by 'porch thieves' who had targeted her). They came out to my mother's home, were respectful of her property and her privacy, inspected the work to be done, gave me a prompt estimate of the costs (and were willing to discuss the cost with me on the phone as well). Then, they went out the next day and completed the work, and billed me exactly what had been quoted. The work was professionally done with solid competence regarding electrical issues. Excellent customer service as well. We will be hiring them again for any future handyman services. Thanks KFN!

From the owner: Call us today to book handyman services! Anything under the roof or under the sun, we will get it…read moredone!

I called them when I needed a plumber asap. The man that arrived was amazing. He exceeded my…read moreexpectations. Employees are uniformly dressed, in new vehicles. Dispatch is constantly updating customers via text about arrival time. Invoices are shown in IPads and credit cards never leave your sight. In other words they give professional service that uses new technology. Their overhead, training and business plan prevents them from being cheap. I appreciate them from stopping the water from my leaking hot water heater from running down my driveway and the other waste of running water I was suffering. Call them if you find yourself in trouble like I was. You won't regret it! My only complaint is their prices. They didn't get more work from me simply because they aren't cheap! But remember they have that big overhead. Hence I can only give 3 stars.

I needed a thermostat replacement and OnTime Service came out. I told the tech (Keyon) my situation…read moreand he understood what I was looking for. He was very knowledgeable. He went out of his way to help with getting the exact thermostat for my needs. The tech who installed my thermostat (sorry, I forgot your name) was just as friendly, understanding and knowledgeable and even set the app up for me at my request. OnTime Service has great knowledgeable techs and VERY competitive pricing. I now have become a member and use OnTime for my Hvac, plumbing and electrical needs/repairs. You can't go wrong with Ontime Service. At least, that has been my personal experience with them and I have them 5 times so far.

very fast response and great pricing for work done. would call again for any electrical problems.read more

i had a plumming problem and called a plummer to come out, but they could not come out until the…read morenext day.the plummer found a leak in the water line going to my refrigator ice maker . an also found i had a electrical problem an said i had to call an electrician.so i get on the computer an called several places no luck then i call prestige an a actual person answered the phone. i told him my problem an he said i will be there in about an hour. one hour later he was at my house checking out the problem. he got the problem figured out,gave me his card an i saw he was a plumber too. if i had only known. to everone who need work done i recommend jason jaggers at prestige. thank`s shirley hagood