The Laugh Factory in Reno is one of the best intimate comedy venues in the area and a great place…read morefor a fun night out. Also there's a locals discount so if you're from the area, be sure to ask at the box office! It's inside the Silver Legacy and has a small, cozy layout where every seat is close to the stage, which makes the shows more interactive and personal. The comedians are usually very entertaining, with several opening acts followed by a headliner, so you get a full comedy experience in one night. The atmosphere is relaxed and lively, and the small venue really adds to the energy of the show because the crowd is close and engaged. Many people say they've laughed harder there than they expected and recommend it as a fun evening activity in Reno. There's table seating with drink service available only from the bar outside on the casino floor, and since the venue is smaller, there really isn't a bad seat in the house. It's a great option whether you're on a date, out with friends, or just looking for something different to do downtown. My wife and I go a lot as it's a great date night. If you like stand-up comedy, the Laugh Factory Reno is definitely worth checking out for a fun night of laughs.

Went to the Laugh Factory Saturday night in Reno NV. It was so fun! 3 good comedians with the…read morehead liner Ahmed Ahmed. It was a small group so he just talked to all of us spontaneously. He talked to everyone in the audience he said he had material but the people in the club were more interesting. We roared with laughter! We have a second home on Mt. Rose and try and do fun things when we visit. We will definitely go to the laugh factory again.

We bought three tickets online with no issues. We were seated in a comfy booth in the showroom…read more They also offer table seating if desired. The early bird gets the best seats! Seats aren't predetermined. Drinks meaning alcohol and water are available in the showroom. The show was so entertaining! The magic stunts were incredible and left us wondering how did they do that! The costumes were incredibly impressive! Overall, this is a fantastic magic show for everyone!

This show was fantastic! My family and I were in "Aw!" Absolutely amazing! And I would go again!!!!read more

Omgosh! This was an amazing show and @Ben Nemzer really brought great energy and humor, and…read more@Angela did an amazing job by making sure the wardrobes for everyone were top tier!! Do yourself a favor and check them out in Reno or a theater near you! Love, love, love this production!

I made a reservation at El Dorado in Reno back in June 2025 for a three-night stay…read more(Tuesday-Thursday, checking out Friday) in April 2026. After nearly 10 months of planning, I expected the basics to be handled correctly. When we checked in, we were given a double room instead of the King room we reserved. I went back to the front desk and was told that because they were oversold for Thursday night, there was no way to move us into a King room at all during our stay. That explanation didn't make much sense--they confirmed they had King rooms available Tuesday and Wednesday, but because of the Thursday overbooking, they couldn't honor the reservation for any of the nights. So even though I booked months in advance and had already arrived, I was effectively bumped in favor of guests who hadn't even checked in yet. To make matters worse, only 2 out of 5 elevators were working the entire stay, which led to long waits (up to 20 minutes to get down in the morning) and added frustration. After the fact, I looked through other reviews and saw that this seems to be an ongoing issue, not a one-off situation. Between the reservation not being honored and the operational problems, it was a pretty disappointing experience overall. Skip this place.

I have been a fan of Empire Comedy for a number of years and love going to their shows. They do…read more"long form" improv, which means they will take a suggestion and then run with it - creating recurring themes and characters over the course of 20-30 min. It's a brand of comedy out of Chicago and LA that's really fun to watch. You never know what's going to happen and neither do the performers!

From the owner: Empire Improv (Empire Comedy), Reno Nevada's premier resource for improv comedy. Empire teaches…read morethree levels of improv classes. We also perform long form improv every Saturday night.

Hell yeah love GSR. Room was spacious, clean and well maintained…read more The food at all the restaurants we ate at was delicious. Staff are all very friendly. Pool is nice, needed a cleaning after the hella windy day blew debris in it nonstop. Life guards were attentive. Spa level had the kids arcade, bowling alley, shops and white rabbit theatre. So much to do. Housekeeping was very short staffed, our room wasn't able to be cleaned daily, needed to call for towels etc. Valet is busy as hell too. Takes 10-15 minutes to drop your car and 20-30 to get it back.

Another year visiting this place, and unfortunately, not much has changed since my last stay. We've…read morebeen here since last night, and I wanted to share some of our experiences. The room was okay--nothing special, but no major complaints. The Starbucks is always packed, which seems to be the norm here. Today, I visited the Second Street Marketplace downstairs. The young employee who assisted me had very poor customer service. He didn't acknowledge me, didn't offer a bag for the items I purchased, didn't say thank you, and seemed more interested in chatting with his coworkers than helping customers. Based on what I observed, I wasn't the only customer having issues with him. We also requested housekeeping service for our room. We were informed there would be a charge, which was fine with us. However, after the service, the room looked exactly the same. The bed was made, but that was about it. Now, let's talk about the restaurant downstairs. I ordered a steak, but they brought me chicken instead. I clearly told the waitress I wanted steak. When I pointed out the mistake, another older employee insisted that what I was served was steak. I'm pretty sure I know the difference between chicken and steak. Fortunately, Teddy stepped in, listened to my concern, apologized, and had my order corrected. That is what great customer service looks like. Even our waitress suggested that I just eat the chicken, but guests should never be told to accept something they didn't order. The casino and the room itself were good, and I enjoyed those aspects of my stay. However, many of the staff members could benefit from additional customer service training. To corporate, management, the CEO, owner, or whoever is responsible: please invest in better customer service training. Your guests deserve a better experience. #CustomerService #Management #Hospitality #GuestExperience

My friend and I went to go get tickets at the Grand Theatre, inside the Grand Sierra Resort &…read moreCasino...the GSR. We walked up to the counter and Cohen was there to help us choose our Brit Floyd Tickets. This will be my 3rd year, but the music is so great, I bought two nights so I could hear The best of the Wall one night, and my friend and I will see The Dark side of the moon the last night. Wow! I am over the moon. It was so easy and thank you Cohen, you made this a Five Star ticket buying experience with your exceptional customer service. See you on The Dark side of the Moon, in June. Living my Best Life at the GSR. Julie A

The Grand Theatre is nice and it is hard to find a bad seat. It's not extremely disability friendly…read morebecause most seat can only be accessed by climbing stairs. The seats aren't real comfy either. But the shows are amazing and the acoustics are great.

My wife and I attended our first broadway show at Pioneer Center yesterday for the final showing of…read moreHell's Kitchen. The show was fantastic and I highly recommend seeing it if you ever get a chance. The venue was equally fantastic. Security check was a breeze and security themselves were friendly. Checking in with our tickets was also a breeze and every staff member we encountered was super helpful and friendly. Finding your section and seat is pretty self explanatory but if you do get confused or turned around, there are plenty of ushers around to help. This definitely won't be our last visit to Pioneer Center. We're eyeballing two other shows, "Water for Elephants" and "ELF" for later this year, as well as the highly anticipated "Hamilton" for next year.

My daughter and I bought tickets online the last minute to The Notebook…read more The seats were about 80$ each. The process to book online was fairly simple and it's convenient to choose the seats too. The Pioneer inside is clean and everyone is friendly. They showed us to our seats and even offered to take our picture in front of the sign! It's nice that they offer a concession stand before and at intermission. This play and performance was magical! We look forward to returning.