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Taozen Floors Services - Red Oak with Bona Stain and Bona Water-based Finish

Taozen Floors Services

(80 reviews)

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

Absolute Floors - Absolute Floors brings warmth to modern kitchens with elegant hardwood style and strength you'll love.

Absolute Floors

(2 reviews)

My March 27 review at least got some action--a message from the owner. The only contact from him, I…read moremight add, except to ask me to consider taking down the review and promising complete satisfaction. The job was finished on April 15, 19 days after the review. The appearance is acceptable. Granted, matching my old woodwork was difficult and they tried very hard to come up with a satisfactory solution including replacing the wood--twice and sanding and refinishing the stairs (at my expense). The contract warns of unforseen problems with the subflooring. That cost me an extra $5400. I was warned that the walls might be damaged, and they were. I was warned that the moldings might be damaged, and they were. On the bright side, the workmen were friendly and considerate and they worked very hard. My salesperson was also very pleasant and tried very hard to provide a positive outcome.

One month since initial contact and no carpet installation date to show for it. I recommend finding…read moreanother business, especially if you are hoping to get carpet installed on a tight timeline. I reached out to them on 11/25 for a move in date of 12/28, hoping to get carpets installed before then and figured we had plenty of time as it was more than a month out. We scheduled an initial appt for 12/5 and I made sure they knew when the move in date was. 10 mins after the appointment start time and only after I had called to see if anyone was still coming, a friendly rep arrives to take estimates. I inform them up front that we will want a few variations of quotes as we figure out which rooms we want to cover now versus possibly later, and again, when our move in date actually is. 12/10 we get a couple of quotes. We ask them to look at more flooring samples. My partner goes in to grab sample boards on 12/14, we ask for a final configuration of 2 quotes and they send one on 12/17, and the second one on 12/19 after I checked in with them again on 12/18. They only get carpet installs on Tuesdays and Fridays and initially claimed to be able to do it over the weekend of 12/21, but when we pushed them about actually scheduling a day, especially since move in date was imminent, they claimed it would be 12/27 and 12/28. After we reminded them 12/28 wouldn't work since that's move in day, they said 12/26-12/27. It wouldn't have surprised me if something else would've come up that pushed things back by another couple weeks. Their internal communication and organization seems to leave a lot to be desired - there was even one point where the rep who'd visited our home prior called me thinking I was a different client. One of my biggest pet peeves is when a party who has been dragging their feet through an entire process turns around to tell you "timing is crucial". No apologies for delays or indications of surprise on their end when we inform them we will not be continuing with their business. What a waste of stress and time during an already harried period of moving.

RenoPro - handyman - Updated May 2026

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