I came in for a walk-in at Quest Diagnostics because there weren't many afternoon slots available…read moreon their app. I checked in and waited, then a lady came out and said their last walk-in accepted is at 3:10pm and I was there before that time! There were no signs posted anywhere stating that they stop accepting walk-ins early or that they close check-ins at 2pm. The staff member who came out (a white lady) was rude and unprofessional, speaking dismissively to customers waiting in line. Here's the funny part... while I was writing this review, Yelp says they close in 42 minutes, and my phone time was 3:18pm. Seriously? Is this a joke? Who's managing this location?

My favorite lab! I'm always in and out and have the nicest staff. Mandy helped me at my last visit…read moreand she explained everything and really seemed to care that I have a good experience.

This place is staffed by a bunch of chain smoking cranky land pirates. They will unapologetically…read moredisregard your HIPAA privacy rights when they loudly ask you what labs you need in front of the entire waiting room (every time). But hey, they take this from a 2 star rating (for waiting room is dank and musty) and grit it up to 4 stars with the surprising efficiency of a crackhead with a U-Haul and a deadline. So don't go here and expect to feel loved or even respected. But if you use the LabCorp app to make an appointment (highly recommended) they will get you in and out efficiently. They are the LabCorp equivalent of a dive bar that you just can't quit.

Receptionist guy was loud and very rude And Disrespectful…read more I walked out I never have been that insulted before. This guy should not be working the front desk of anyplace if can't say Hello May I help you. Don't just bark orders at everyone. I went to mill st and was completely different experience they greeted everyone and were very respectful. I will never go back to the mill st office again . Hopefully next time I will get the Dr office to use renown labs.

Last time I was here, you had to check in at the kiosk, no person to actually help if you had…read moreissues. I did not. However, I watched two people come in and have trouble. One rang the bell and the lady just kept telling them to use the kiosk, and when they said they were trying she kept saying use the kiosk, use the kiosk, use the kiosk. The person gave up and left. The second person needed help and after watching that, I helped. I was able to help them get their license scanned and checked in. This person was not a English first language, the lack of help was appalling to me. Then the billing. I have visited several times and not showing payments posted. I called and asked for a statement of account. Any provider should be able to provide this, it is a list of services and payments. I was told I would be sent the statement, what I received was individual copies of bills. I noticed a payment was not posted, I called back and the person, says, "there is another bill". (Why do I not have it, I thought) I said I requested a full statement of my account. She said, "we don't do that, we can only send copies of individual bills" so I asked again to have a copy of every single bill sent so I can reconcile to make sure my payments are posted. I am now waiting for that, but I will not use Quest ever again. It is ridiculous that they can't print one statement for me with everything and they way they treated people in person was degrading. Go elsewhere if you can.

Quality/Quantity - My annual physical blood work. New health benefits, new providers…read more Easy online appointments. Self service kiosk check in. Decent size lobby. In and out in 2 minutes! Time to reward myself, going to Wheatberry Baking Company; see other reviews. Atmosphere - Small location. Plenty of parking. Open 5 days a week, Mondays to Fridays from 6:30am to 3pm. Again, I think I was the first customer at 9am?!?! Service - Mostly self service. Again, online appointment, self service kiosk. Online results. Slight issue with the kiosk for me and the lady behind me. Nothing a restart could not solve. On time appointment. I was the first customer I guess. :) Daisy was very professional and knowledgeable. She even shared, due to their increase in business, they will probably get a second self service kiosk. Again, I was out of there in approximately 2 minutes. Walk-ins are welcomed, but I highly recommend making appointments. They had 10 appointments from 9am to 10am. If you do walk in , I suggest coming in the afternoon as it is a lesser demand due to fasting. Price - Insurance, will see if I get a bill in the mail, lol. Owner Comment - Congrats on all your success since 1967 and your international presence. Great culture with your 5 C's - Customer First, Care, Collaboration, Continuous Improvement, and Curiosity,

I had labs done last Saturday and my go-to place has always been the LabCorp on Mill Street…read more PRO-TIP: as soon as you find out you need lab work, go on-line make an appointment but act fast because the time slot gets snatched up quickly. LabCorp takes appointments (I'm not too sure about QuestDiagnostics). I arrived at the facility shortly before my 9:45 appointment time, leaving enough time to check-in at the kiosk and with the receptionist. The waiting area was full of people; it was standing room only. But fifteen minutes later, the phlebotomist calls me in to the office, draws my blood and I'm on my merry way! Appointments rule! The staff were pretty friendly and they tried to be as accommodating as possible. I do have a critique about the seating arrangement; I don't know why all the chairs were bunched up in the middle of the room instead of spread out like it use to be but this new close-knit arrangement makes me a little claustrophobic; I didn't like sitting that close to a person who may or may not be sick. Sorry but I didn't care for it. Other than that, I'd opt to go to LabCorp over Quest Diagnostics just for the sheet convenience of not having to wait 2 hours for a 6-minute procedure.

I was in & out within 30 minutes - NO APPOINTMENT…read more 26 Sep 2025; I arrived at 1120, the entire room was filled with people waiting, all 15 chairs + several people standing. It doesn't get any better than this

I was able to walk-on with my doctor's orders, and see a technician in less than twenty minutes…read more I've waited longer for appointments in some places. I've gone to this location several times. Staff was friendly and were helping patrons use the self-check in kiosk.

The office is always clean on the med group as well as lab.The receptionists are always…read moreprofessional and the lab techs are amazing..Great office but would be nice to stay open a little later than 4

Pretty simple process! Came in for some blood work. The guy working the front desk was a rock star…read more He was also the phlebotomist and also the one to fill everything out and ship it off. Very knowledagble and a one man show. Seemed a little busy to just have one employee though. During my visit there was one person before me, myself, and two people waiting after me so it did take a while. Not sure if it's that busy every day but if it is, I think they would benefit having another employee working. Other than that, great experience!

I needed quite a few labs done and when i called i was quoted $500-$600 by a woman named Olivia. I…read morewent in today and my labs totaled over $1,400. It was such a shock that there was a huge price discrepancy and that i was misquoted. I had a feeling that when I called she didnt actually figure out how much it would all be when she immediately threw out a number. This is wrong on so many levels and really blindsided me!

Another successful online scheduling and implementation for yearly routine labs. So easy-to-use and…read morecuts the amount of wait time. I have the app on my phone so I anticipate readily receiving the results. Quick and easy. Friendly and professional staff, and clean office.

Labs just got done with my yearly labs. I made an appointment online. The online appointment system…read moreis actually quite nice. I had to change it a couple times and it was not an issue. You do have to jump through the ' let's make sure you're human' rings. As I walked in, the lady asked me if I had appointment. I told her I did and she told me to check in at the automated kiosk. Since I use LabCorp due to insurance, they had all of my information. All I had to do was scan my insurance card. Counter girl was efficient, a little friendly, but on a busy day, you can't expect much. Had to do a lot of tests, luckily it was only two vials of blood. The blood technician, not sure if it was a phlebotomist, perform a fairly painless blood draw. She was nice and friendly. I do recommend this place . Probably one of the better places and experience since I've had doing yearly blood labs.

Made my appointment months ago to get an 8am spot. Went in about 7:45 and signed in at their kiosk,…read moreas the online system I attempted to use yesterday did not accept my information. At any rate, I got in 8 o'clock and by 8:03 I was complete. Technician was very capable and didn't need to dig around in my arm, as sometimes happens. She was very personable, friendly, and I appreciated the on-time service.

Three stations of automated pre-check in are nice. The staff was all professional and pleasant to…read morework with, greeted upon arrival and on exit. Kudos to the staff. Well oiled machine.

Came here and they were closed even though the hours posted said they should have been open…read more. However, once I was able to come in, service was nice and fast, no further complaints. Only one person was working here.

So pleased this location of Lab Corps is now open again. It's right in my neighborhood and opens at…read more7 AM. This morning there was no waiting. I was in and out for blood work within five minutes The phlebotomist is also very friendly and an expert in her job. Only took one try to get the right vein for three vials of blood drawn. 5+ stars today and I hope this place remains open because of the easy access, plenty of parking, and competent staff.

I have been to Reno Diagnostic Centers several times and is my preferred location to go to for…read moremammogram screenings. Setting up appointments are a hit or miss, sometimes you'll get someone who is inhospitable or indifferent, other times you'll get the friendliest, most helpful person. It really is just crapshoot. BUT once you are at the center, the staff are very friendly and accommodating. During this recent visit, the young lady at the front reception room was very courteous and professional. The mammogram technician I encountered during this visit, Megan, was a consummate professional, she was very clinical and gave precise, easy instructions to follow. I've always had a positive experience at Reno Diagnostic Centers and I will more than likely continue using their services in the future.

We had to call this business 4 times before they could provide us with an explanation as to why my…read morewife couldn't schedule her mammogram. Not only were they rude and dismissive, but they flat out stated my wife could not get a mammogram because she is too young. Terrible customer service and compassion for patients.