I dropped off my rental at another budget that I had for the week and booked at this location for…read moremy second week. I took an uber to this location and got there at 6:06. I was met at the door and told I was late because my reservation was at 6 and he was going home. I will be sending an email to corporate and never booking from here again. Based on the reviews, I see that is the wrong place to go, but I didn't see it before because I used the uber app to rent. Now, I have to wait until tomorrow to go someplace else. I will no longer be using Budget rental to say the least!

DO NOT RENT from this location. As you an read everybody else's review MARY is the WORST…read morerepresenation of customer service. I reserved a Mid-size car on the site, got to the store at my arrival time 10:30am. to pick up the car. She said to me she was getting ready to cancel my reservation, because she did not have that size car. They had a mazda cross tour which was an extra $10 a day I said fine I will take it. The quote over the phone was $122, when the total came up it was $345.91. I asked where did the other $200 come from she said the deposit ok fine. I put my card in the terminal the charged said approved, she then asked me to put my card back in I said it already said approved. She said it did not generate a contract, I pulled up my account showed her that it already charged my account. She calls someone name Daniella and they tell me to call Amex, the representative from AMex confirm I was approved for the transaction. The representative tell her to reverse the charge do the transaction over so I won't be double billed. Now she can't cancel it, but she said when I first came in she was going to cancel my reservation. I never was able to rent the car because a contract never generated, however they have not refunded my $345.91. I have put in a complaint with the Better Business Bureau, which this address never came up in their system. I don't believe this is a legitimate business. I have also contacted the state inspector's business office to inspect this business for fraud. Amex has a red flag on my account for this business. I have also contacted the News channels for business fraud. I'm suggesting that that read the yelp reviews, because everybody seem to have the same story line from this business.