My vehicle threw a check‑engine light for low oil pressure, so I took it to a shop I trust. They believe the issue is just a bad oil filter, so they replaced it for only $9 including parts and labor. They told me that if the light comes back, the next step would be to replace the oil pressure switch, which costs about $350 because it sits under the manifold and takes time to reach. I appreciated that they didn't jump straight to the expensive repair. They tried the simple, inexpensive fix first and only suggested moving to the costly option if it becomes necessary. It felt honest and fair--more like, "Let's try the easy solution first, and if that doesn't work, we'll tackle the bigger job without breaking the bank. read more

Griffin Service Center - Sign on the back of the business building. - Body Shops Near Me - Randallstown, Maryland

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I dropped my car off on Monday night on Tuesday afternoon, I received a call from Matt saying that the oxygen sensor maybe bad,he asked if he had permission to order the part,I told him yes,he then said that he would call me back ,which he never did.I called him back he stated oh I forgot to give you a call he then said that he would order the part and my vehicle should be ready late Wednesday or early Thursday morning. I arrive at the shop Thursday morning at 1045 because again no communication once there I was told that they could not find a work order ticket or my keys,and was told that I didn't give them permission to order the part so nothing was done.2 days wasted in the shop.they finally found my keys,I got them and left.bad customer service, bad vibe. I don't know if they treat all of their customers like that or just those of color that's the vibe that I am referring to.Sad!!!!! read more

These folks are great at what they do and they are honest! When I retire, I'm going to move less than an hour away so I can still bring my car here for service. read more

I was towed in the day after Thanksgiving when my car stopped on the highway and wouldn't start. They looked at it in a timely manner diagnosed the problem shortly. Repairs and pricing seemed fairly done and I was made aware of what needed to be done before they started so they knew I approved. read more

I've been using Griffins for years now. I find that they're on the expensive side. But they are reliable and they fix your car right. One of my favorite things is that they have rental cars. I can drop my car off in the morning and be on my way in ten minutes with a rental. The rental cars are usually beaters, but all I need to do is get to work and back. read more