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    1.1 (12 reviews)
    Open 7:30 am - 6:00 pm

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    Ask the Community - Budget

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0
    (24 reviews)
    0.5 mi

    I have rented vehicles from this location on a couple occasions unfortunately due to vehicle…read moreaccidents. There were a couple of hiccups but were remedied by the friendly and customer driven staff at this location. I cant say they will always have vehicles available because its small but when they do, your time is valuable and they will have you out as quickly as possible.

    First and foremost the entire team of people in this office dylan is the manager, dylan and his…read moreentire team was fantastic, from start to finish. They drove to the location, to pick up my husband from the body shop, which he dropped off his vehicle to be repaired. They drove my husband to the enterprise Location on ricstertown road. . My husband forgot his credit card. He contacted me and asked me to bring it to the location which was 47 minutes from our home. Address. Enterprise rental was set to close at 6 PM. It was 5:59 PM. They stayed open almost an extra hour. Waiting for me to bring my husband's credit card, So that my husband could leave with his rental car what's the hurt?and not have to come back the next day. They were so nice. So professional so kind they went out of their way one hundred percent to make sure that we were happy i cannot say enough great things about every single one of these employees.I wish I knew every one of their names. I do not live close to this location but I can assure you the next time I rent a car. I'm going to drive the 47 minutes to their location., that's how great they were!

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Thrifty Car Sales

    Thrifty Car Sales

    2.4
    (10 reviews)
    0.5 mi

    Good sales process. Small selection of used luxury SUV's and cars with low miles and trending…read morecolors. I purchased my SUV with low mileage and no problems to date. I deducted two stars for the inconvenience of not having the title and correct Lien holder sent to my credit union.

    SCAM SCAM SCAM!!! SOLD ME A LEMON.. BAD ENGINE BAD ALTERNATOR!!!!!DONT PURCHASE A VEHICLE FROM THIS…read moreDEALERSHIP!!! The most horrible car dealership in Maryland!! PLEASE do not go here!! I bought a 2013 Hyundai Sonata 9117$ in total CASH with NO PAYMENTS from thrifty car sales. I had the car for A little over 60 days when the car broke down. I towed the car to the Hyundia dealer and they conducted a diagnostic Test on the the car which resulted in the car having a BAD ALTERNATOR and a BAD ENGINE. The service provider explained to me that the ALTERNATOR and ENTIRE ENGINE was no good and needed to be REPLACED. I then reached out to thrifty car sales and explain the situation to Mike the owner. Mike the owner cut me off in mid conversation and said in an unprofessional tone your pass your 60 day mark and we can't do nothing for you!!! Without even allow me to speak with the owner or Finish explaining speaking . I felt he handle my situation very unprofessional and was not sympathetic towards my situation. I asked to speak to the owner of Mike and was told he was not in the office. I was given the runaround for a entire month ,trying to contact the owner Mike without no return call after leaving several messages with Emily and other employees in their office. I also emailed Mike the Owner. When speaking to Emily the "assistant "she was very unsympathetic towards my situation and kept making excuses for Mike the owner. She was very rude when speaking with her. This car dealership sold me a warranty called Royal drive warranty that didn't cover none of the cost of the repairs with the highest deductible of 500$. I paid a total of 1940$ for the warranty. I asked for a refund for the warranty. They subtracted 600$ so dollars from my refund according to the mileage driven on my car. I spent over 7600$ in REPAIRS to my vehicle REPLACING THE ALTERNATOR AND ENGINE . I was treated unfair and was scammed. I was also informed by a professional that the Engine needed to be replaced before the car was sold to me. This has been the worst experience of Car Buying in my life. I lost money from work and was unable to go to college or take my son to school. The CAR ATOPPED IN THE MIDDLE OF THE HIGHWAY ON MY SON BIRTHDAY WITH MYSELF AND CHILDREN IN THE CAR!!!! In no way Thrifty car sales Owner and Manager try to help in my situation. I will not refer this business to anyone who Interested in purchasing a vehicle . It will be a waste of your time and money. Everyone in the office was very unprofessional and unsympathetic. Everyone I came in contact in that office was unprofessional.

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    I paid 600$ for Alternator
    I paid 600$ for Alternator
    The amount I paid IN CASH FOR MY VEHICLE

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    The amount I paid IN CASH FOR MY VEHICLE
    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0
    (30 reviews)
    3.7 mi

    Jerome was professional courteous and thoughtful. Jerome went out of his way to bring the vehicle…read moreto my job and he walked in and greeted me. He made my rental experience a breeze after being involved in an accident. I would definitely recommend anyone to visit the Owings Mills location and ask for Jerome.

    UPDATE- I contacted customer service via phone 3 times and via email, as requested in the reply…read morefrom the business, with no response. There does no seem to be any desire to provide their customer's with service or resolution for issues at the corporate level anymore than this branch. Horrible service at this location not to mention the absolute disregard for having a reservation for a vehicle. I reserved a large SUV well in advance that they gave to a customer after me because she complained she was going somewhere with snow and had a baby as if my travel conditions and children were not valid. They were completely dismissive as to the fact that I was being helped before her, I assume as a black woman by reservation was deemed less important. They then were unable to assist with finding an adequate replacement leaving myself and my husband to track down one. The customer service line is equally unhelpful as they told me they can't locate vehicles nor take the complaint, I have to do that at the location where I am at and not being helped! I don't know if the lack of professionalism, erroneous listing of inventory or racism was the worst part of this experience but do not rent your vehicle from here!!

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Budget - carrental - Updated June 2026

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