Bobs always has great service plus the treats for my kids. Good quality furniture at consistent…read morelowest prices

Let me tell y'all about my rollercoaster experience at Bob's Discount Furniture in Freeport, NY…read morebecause, baby, I walked in there READY FOR WAR. I had my armor on (read: my best "I'm not here to play" face) because, after all the customer service drama I've endured with Bob's, they had sent me a check for--wait for it--99 cents. Yes, you read that right. A whole dollar minus a penny. It cost more to cut and mail that check than to just refund me properly. The audacity! So there I am, mentally prepared for a showdown, walking in like, "Let's do this." I was greeted at the door all polite-like, and then they sent me to the back to see the manager. Enter Rebecca, the store manager, and I thought, Here we go.... My style is to lead with a smile, you know, kill 'em with kindness first, just in case that's all it takes. And y'all, let me tell you--Rebecca completely flipped the script. She greeted me warmly, looked up my info in the system like a total pro, and didn't even blink when I handed her the legendary 99-cent check. I was fully expecting an all-day back-and-forth battle, but nope. Rebecca handled everything in seven minutes flat. Seven minutes! I had cleared my entire schedule for this nonsense, and she resolved it so fast I barely had time to get annoyed. Not only did I get my money back, but Rebecca single-handedly restored my faith in Bob's customer service and, honestly, humanity. The whole experience gave me whiplash--in the BEST way possible. Oh, and let me not forget: I've got pieces from Bob's that I bought years ago, and they're still holding strong. The SOLID WOOD furniture (which is what I have)? A+ durability. The customer service? Thanks to Rebecca, it's back on my nice list. So if you're ever at Bob's in Freeport, ask for Rebecca. She's the real MVP, and thanks to her, I'm back to being a loyal Bob's customer. Just please, Bob's--no more 99-cent checks.

I had been riding around with bags of clothes in hopes of finding some place to donate them. I was…read moreparked in the area waiting for a store to open and looked up and saw this store! I took it as a sign I should inquire within. I asked if they took donations. Yes! they said enthusiastically. The gentleman even offered to help me bring the bags in from my car. The lovely woman Susan, who was sorting other donations was friendly. We began talking and we shared stories about our love of animals. She said they contribute to a couple of local animal rescues in the area. The establishment is small but put together well. Trinkets, clothes, housewares, jewelry and small furniture pieces. The shop is clean and the items are displayed nicely. It has the feel of a cozy boutique experience. I did not have time to browse as I wanted nor take any pictures of the interior. I definitely plan on returning not only to donate but to look for some vintage treasures! This is a wonderful place to patronize if you're an animal lover.

Public Service Announcement: FURNITURE GALLERY OF LONG ISLAND, 607 Sunrise Highway, Bellmore, NY…read more I recently purchased a high-end Flexsteel sectional and recliner from MICHAEL ACKER, the owner of FURNITURE GALLERY OF LI located on Sunrise Highway, Bellmore. Upon delivery, I noticed that the sectional did not align at all; the top, bottom, back, and front seams were completely off. Something was clearly wrong. After Mike's unsuccessful attempt to fix the alignment, he sent an outside field technician. Based on the field technician's multiple years' experience, he deemed the sectional a "manufacturer defect" and the furniture was removed from my home within 3 weeks of initial delivery. However, Mike thought it was acceptable to withhold $500 from me, the consumer. He basically charged me a fee for "defective" furniture; something I did not cause and had absolutely no control over. When asked why I am paying anything, Mike said he delivered it, picked it up, and spent time working the issue so I should pay; something he classified as "being fair." Mind you, I took time off from work for delivery and pick up, gave his men a generous cash tip, and spent numerous hours and experienced much aggravation to address the issue. Should I be reimbursed for that? I should also mention that Mike stated that the misalignment was "normal for some sectionals" and there was really "nothing wrong." Seriously? Neither he nor the field technician could repair the problem; and his field technician deemed it "defective" (I have the final report as proof). I reached out to a VP at Flexsteel (the manufacturer) for help. They informed me that the issue was resolved between them and Furniture Gallery of LI via Flexsteel's warranty process, which supports the "manufacturer defect" claim. After learning this, I decided to revisit Mike in his store to try and resolve this and give him another chance to return my money and make things right. Needless to say, we got nowhere. I am sharing some photos and a brief video so you can view and decide for yourself. Unfortunately, it has been a horrible experience with this local merchant. I have no furniture and I am out money for no reason of my own.

Place is great!! Came here from queens because my mom was looking for good quality furniture! Eddie…read morewas our sales person. He was so nice and helpful with the process of purchasing multiple pieces for our new home. Highly recommend this place! Prices are better than your typical "big box stores". You have a person to explain the difference from one brand to other, give you options and take the time to let you decide.

I just purchased a full size memory foam mattress for my teenage son and my overall experience was…read moregreat from beginning to end ... I was given a very good price for a great quality mattress , my son said he slept great in his new bed and they delivered it set it up and took his old bed out and it was all done in ten minutes.. thank you again :)

Great job great prices amazing thrift stores I would go there any time again I drove an hour and a…read morehalf and still worth it

10 plus 10 stars - always magnificent pieces - my first choice -Elle is so talented and it…read moreshows in her designed pieces Love, achel BarrettWhutmore