This Apple Store is the bomb! It's not too far from home yet still close enough to make the drive…read moreout to. Stopped in to pick up that new sexy AF orange iPhone that's been calling to me in my dreams since it was released. I was putting it off but last night I woke up from a wet dream of cradling that sexy orange phone in the palm of my hands so I had to make it happen. Did in store pickup with a trade-in and it was super seamless and fairly quick. I have no complaints whatsoever visiting this location. Last time I was here was for a fun road trip that ended with an unexpected demo of Apple Vision which was really cool to experience. I'll definitely be back for all my Apple needs. Also, if you live too far from this location Apple has partnered with Best Buy to fix their products backed by Apples warranty.

This was my first time visiting the store and I was unsure of what the experience would be, to get…read moremy phone and airpods serviced. The customer service was very good, I was greeted upon arrival and headed to the genius bar to receive help. I had an appointment for my battery, as well as a handset phone issue where the sounds were muffled. I was able to get both fixed within an hour and I had no issues with my device after. The person helping me (I want to say his name was John, but I can't recall, as I went maybe two months ago and just reminded myself to leave a review) was very helpful and we spoke a bit about the job and how it was. The airpods were unable to be fixed -- but he was straight up about the life expectancy of airpods and explained why it would make more sense to probably replace them, rather than to pay for a service, where the same issue might happen again. One thing I appreciate is transparency and actual sound advice, rather than advising someone to pay for something that may happen again. I was able to pick up my phone as they were closing with no issues, they let me wait on the floor until it was ready to be picked up. Shout-outs to my guy who helped me and the rest of the staff for being overtly friendly! I will give this location an A+!

Sounds like this place is a sham. From what I have read, it sounds like they scam people out of…read moretheir money. Take them to small claims court. Or...just go to Amazon or another retailer. I hate to see private stores close. But, if they do the job requested...and ship what is actually ordered or respond promptly...all this can be avoided.

THIS WAS THE WORST ONLINE PURCHASE. I warn everyone about dealing with Comp-U-Plus. First they…read moreshipped the wrong product, then they would not ship the right one as requested, finally they gave a partial refund. Entirely their fault and I end up paying cash, and wasting hours of time, all for nothing. The product they sent did not match their own packing slip. I emailed Comp-U-Plus with a request to return the product and waited 5 days. They never responded. Finally I went on their site to get their telephone number and saw they had an online return process. I filled out the information and completed their instructions to the letter asking for the correct product to be sent. A day later I get a response to my first email asking why I want to return the product (when I already said in my first email). I respond saying I have already shipped it back, because they sent the wrong one, and that I would like the correct one shipped to me. A few days later I get a message from Google checkout saying that I received a partial refund. Yep that's right, they sent me the wrong product, did not exchange it as requested, and then sent a PARTIAL refund. At this point I am have paid for shipping the product to me and for shipping it back and I have nothing. So I send another message saying that they should refund my full amount or send me the right product. Five days later and no response. I email them again saying I am going to dispute the order with Google. Finally I get a message from Comp-U-Plus saying they have refunded the original shipping cost to me. Again, they ignore what I asked for: A full refund or the right product. So now I have still paid for shipping the product back to them and I have nothing. I was in constant contact with Comp-U-Plus and followed all their instructions. They continuously ignored my communication and have still to refund me. It was entirely their fault as the product did not match the packing slip they included.

Got home yesterday and discovered by WiFI didn't work. I looked on yelp to find a company to help…read moreme with this problem. I read several reviews and based on what I found I gave a few company's a call; however only one could send someone out the next day which was today to fix my computer issue. When the tech arrived he explained to me that my router had flaked and he had one on his truck and immediately replaced it. I used to have WiFI that dropped now my TV Plays netflix without any issues and my laptop works fast. I would recommend The JMOR Connection if you have a computer problem.

I hired The JMOR Connection recently and was very satisfied with their knowledge, quickness in…read moresetting up an appointment and their actual repair.. I explained to the Tech that I couldn't pull up any files and/or programs on my Desktop, and I was quite alarmed. Within minutes after the Tech arrived, he figured out what was wrong and did his magic. Took a few hours in all for repairs and backup. He even added some programs on my computer as a courtesy. Found them to be reasonably priced compared to other repair quotes. My stress is gone ! T. Y. Dianne

I needed a European DVD (PAL system) movie converted to run on US DVD players (NTSC system). Paid…read moreMike $50 and got a DVD that only ran on computers, not standard DVD players. The original DVD already ran on computers, something he should have known. When I bought the DVD back with a home DVD player so he could see for himself, he got pissed off claiming he spent several hours doing the conversion which I know was BS since I too am in the computer biz. He not only refused to redo the DVD, but also refused to refund my $50. I basically paid for nothing! I've since steered several potential computer repair customers away to Microcenter in Paterson where I worked.

From the owner: iPhone-iPad-Computer Repair-Laptop Repairs: Screen-Keyboardsread more

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Great service, knowledgeable and fair. Fred went above and beyond and helped me out of a year old…read moreissue that he was uniquely qualified to fix. This man knows his Apples. And what he didn't know about what was keeping my Mac Pro from starting up, he researched and had the parts on hand to fix it. All that and a very reasonable repair bill, and now my 12 core Mac Pro is as good as new. I highly recommend this shop if you want your off warranty Apple products running for years.

Alex is an extraordinarily helpful, knowledgeable and accommodating sales person. He is very…read morehonest and attentive and we make special trips to PC Richards in Nanuet to purchase appliances from him. He is an excellent salesperson. Additionally, the store is very well stocked.

I brought my refrigerator in the middle of April and it's July and the refrigerator is not…read moreproducing ice and my ice cream is melting. I finally got a technician to come and service the refrigerator and he informed me that the refrigerator needed a condenser and a sealer. I went to P.C. Richards and told them that I wanted the refrigerator replaced and was informed that they could not replace it that they could only repair it. By the way I brought the extended warranty that cost me over $400.00. This should not be happening with a brand new refrigerator. I am very dissatisfied with P.C. Richards and their service department. I would not recommend them. Jeannette S.