A couple of years ago, I went through them to try to rent a house. I'm at the lady at the house…read morecan't remember the street name. When I called him back and asked him about the rental or any other rentals the lady said to me verbatim that they only want to rent to a certain kind of people we have to remember NapaKKK is very racist. Napa is a very active sundown. They just set you up. I guess I didn't fit because I'm a black woman. I didn't ask her what she meant by it. But I've had real estate agents not want to sell me a house because of the color of my skin. don't go through them. They called me back about a month later asking if they could help me find a rental property or a house. Maybe the lady couldn't rent out her house cause I was too black for it. But I had to tell them I ended up buying a house. She was shocked and hung up. They knew what kind of money I had and if she wasn't so racist, if that was the case, she could've made a commission off of selling a house.

I hired Crown Realty Property Management to manage my property. I had just walls textured, the…read morehouse was remodeled bathrooms, garage new flooring. Steve S ( property manager) got the worst possible renters. They complained every month about anything and everything but they did not take care of my place. Every month I spent $250-350 to fix things. Three times on an oven stove which I was happy to replace ( I would have done it initially if I would have known). I needed the renters to move out but with a lot of pressure I extended their lease for 6 more months. Upon moving out the renters did over $6,000 damage to the house and stole the birdbath and curtain rods. The aluminum siding was damaged in the back ( it looked like it was hit hard by a weed eater.) After negotiating they only paid 1/3 of the damage that I incurred. Steve S ( the property manager was not helpful with me) He would say yes but when push came to shove he wasn't helpful at all. Having Crown cost me a lot of money. The only saving grace was the renters paid rent on time subtract Crowns charges and the costs continual complaints from the tenants. Currently I have a wonderful renter and I don't pay the monthly fee and if something needs to be fixed- it is because we have open communication.

W Property Management did a great job placing tenants into our property. It was a seamless…read moreexperience with a reasonable fee that took away the headache of fielding phone calls, showing the property, evaluating applications and eventually drawing up a thorough lease. I won't hesitate to do business with Kristine and her team again.

Like a lot of people our lives changed in October of 2017. We went from living in a home for over…read more31 years that we owned, to becoming renters. I feel so lucky to have met Kristine Mendez our property manager for W Property Management. She is knowledgeable and professional. She has been thoughtful and compassionate in working with us during our rebuilding process. If I needed a property managed without any reservation I would use Kristine with W Property Management.

My family and I were given a sixty day notice in April stating we had to leave our house because…read more"owner wants to occupy residence." A week after we moved out, we see the property listed on Craigslist for $400 more than we were paying. During June we kept asking Brad if the owner had other plans for the house, could we pay more to live there etc. He went through, what I now know, was an elaborate lie about how we were the best tenants and how he wouldn't want anyone else living in the house and on and on it went, going as far as to say what a WONDERFUL reference he was going to give us in the future. Fast forward to September. After reviewing the owner of the house I find out the real reasons. The unfortunate part was that these "problems" were not made aware to us while we occupied the house. Some were blatant lies others were misinterpretations of truth. The outcome of this was my family had to move ALLL the way across the country after working SO hard to make a life for us in California. If lies and deceit are not enough for you, The only number to you will receive as a tenant is the office line. Cross your fingers nothing goes wrong during a weekend or worse, an office vacation! You could wait a week to get a sewage pipe fixed that leaks into the alley. I really thought Brad was professional and on top of things in the beginning. We trusted him, we were completely let down and ultimately displaced. Renting in the Bay Area and Napa are extremely competitive. I don't think my review will lead someone away from renting from this company. What I do hope is that another person will not be blindsided the way I feel we were due to inherent lack of communication.

Very disappointed with Brad. He took over as property management for a commercial location in Napa…read morethat we have leasing for over 15 years and he has been absolutely the worst. I think the health department needs to investigate the conditions that we deal with. He plays dumb and is very deceiving, even going as far as to fill up the bottle water jugs with tap water and replacing them without telling anyone. Talk about a horrible management company that reduced garbage service to one day a week and stopped cleaning. Bathrooms were disgusting, garbage overflowing, no soap, garbage piling up in bags as well gnats flying around. The smell of the garbage is so bad it's like a dump flowing throughout the offices. Foliage is overgrown, thus blocking the limited parking. Yet, we pay our leases and the service only gets worse ever day. He is very rude, confrontational, unprofessional and dishonest from our experiences. The air conditioning doesn't work, the receptionist was let go. He definitely knows how to bring a place down in a hurry. He

Mara did a wonderful job as our listing agent- even keeping her cool when the pandemic drastically…read morealtered the local real estate market. She went over and above her job duties as our agent, she listened to our preferences and brainstormed ideas when selling our home during the pandemic. Our closing went quickly and smoothly.

We recently worked with Mara to value a unique property in Mendocino County. I explained early on…read morethat we would not be selling the property, but were just trying to figure out a reasonable valuation - ie, there would be no commission for her at this time... Despite that, Mara was as professional and responsive as can be... she made the trek out to the property and completed a thorough evaluation for us in a timely fashion. And she was friendly and gracious throughout. If/when we ever buy or sell again in the area, we'll be reaching out to Mara.

We had Home Sweet Host help us get our short-term rental up and running and Jen, the owner, was…read moregreat to work with, she was courteous, professional, and always responded promptly when any issues arose. To top it off, we consistently had 5 star reviews from our guests and you can't do any better than that. If you're looking for a property management company, Home Sweet Host is a great choice.

I have worked with Home Sweet Host for the past 12 months. I can't recommend Home Sweet Host enough…read moreas a property manager. They've taken a huge weight off my shoulders in dealing with my Airbnb rental property. Here's what stands out: Excellent Communication: My guests consistently rave about how responsive and helpful Home Sweet Host is. They answer questions quickly and with a positive attitude. Maintenance on Point: Whenever there's been a maintenance issue, Home Sweet Host has been on it. They address things promptly and efficiently. Top-Notch Vendors: They've found reliable and high-quality service providers, like cleaners, which makes a big difference and has helped my property achieve Super Host status. Overall, Home Sweet Host has made managing my rental a breeze. They're professional, responsive, and take care of everything. If you're looking for a property manager who will truly look after your investment, look no further!

I own and operate a business called A&J duct cleaning. I have been working with hedgerow Property…read morefor many years now and they are one of my most trusted and reliable companies I have ever had the pleasure of dealing with in this business. Staff is very friendly and helpful and all of the tenants homes I go to do work at are very satisfied with their mgmt services. I would highly recommend this company for both business and management aspects.

Hedgerow is a locally owned Napa property management company that provides excellent service. They…read moreare EXTREMELY knowledgable with the new CA rental laws which are very, very complicated and have dire consequences if not followed properly. Stephanie gives great advice and personal attention. The staff is professional and responsive. Good communication. They go out of their way to be sure the units are in good condition, coordinating repairs with their approved list of vendors and the tenants. As a landlord I wouldn't try to find a tenant or sign up a tenant without them. It's very important to use a professional like Hedgerow Property Management. Please keep in mind that when you list a home for them they work for you, and protect you, not the tenants applicants who can complain for any reason, IMO you take their reviews with a grain of salt.