I've had an excellent experience with Rent Source Property Management, and a big part of that is Mindy Williams. She is professional, responsive, and genuinely on top of things--exactly what you want in a property manager. Communication is clear and timely, issues are handled quickly, and nothing falls through the cracks. Mindy is organized, knowledgeable, and proactive, which makes the entire process smooth and stress-free. It's obvious she takes pride in her work and actually cares about both owners and tenants. If you're looking for a property management company that does things right--and a manager who is reliable and competent--Rent Source and Mindy Williams are an easy recommendation. One of the better-run operations I've dealt with. read more

I hired Mindy and Rentsource a couple months ago to manage my property in California. They are a fantastic organization and communicate well, which is key for me being an out of state owner. Highly recommend!! read more

Terribly dissatisfied. My mother worked with this company to find renters in Palmdale, her English is poor and trusted Jodie to manage the house. Two years later, I reviewed the reports and financial data, nothing was adding up. She dropped this company, was able to find renters within two weeks for $400 higher than Jodie told her market value and they kept telling my mom market is bad we don't have renters (mother had to pay 5 months out of pocket). We received the house in poor condition with many cosmetic damages from renters placed by rent source. This place does not do honest business. I do hope people avoid this company. read more

They are a joke. First off, we had a main waterline that feeds the property break in the middle of the night and we were liable for the bill. Then when we moved out we were told everything was good to look out for our deposit back. They are saying we owe them 1600 on top of deposit. All pre existing problems should not be at our expense because the owner decided to fix them. We did not create any damages, if anything the house looks 100x better than what they rented us. I don't recommend using them as property management. Terrible service and they will change you at the end because they feel like it. read more

I've used RentSource to manage my rental property for several years. Communication has been consistent and management has been responsive when needed. Mindy is professional and easy to work with. Overall, a solid experience from an owner standpoint. read more

Really great service. Jodie is a great agent to work with. She handles all of my requests and takes care of all things related to my rental property. I'd recommend Rentsource and Jodie to friends and family. read more

This company is requiring ssn in order to schedule a viewing, i have experienced providing a Drivers License to a trusted third party in order to view properties which feels fair. But requiring ssn does not feel safe for potential renters read more

I have now been working with Rent Source Property Management for close to ten years now. That should tell you right there how happy we are with their service and professionalism. Mindy Williams and the whole staff do everything possible to make sure our properties and tenants are taken care of. But even beyond that, their ability to anticipate issues gives us peace of mind we will be ready for any challenge that arises. As a management company, we could not be more satisfied and recommend them more highly. read more

I highly advised any sound property owner to AVOID this company. This company does not communicate, nor hire competent employees. Jodi Torres need to be FIRED! This company was mis-managing my property and was almost created a host of issues for me. I literally have had to manage the contracted property management company. I am beyond disappointed in the quality of service that I have received as a home owner. It takes allot to own a home and the last thing you want to do is potentially lose your home due to the neglinence of a property management company. Even as professionals you would think that there would be an immense attention to care and detail of managing people's property. I highly discourage anyone from using this company if you care about your property and the care and management of your property. read more

I have to say that dealing with Rent Source Property Management has been a joy. Nancy Cardenas has been extremely helpful and timely with her work. My family and I were looking for a new home and Nancy was so helpful with getting us approved. I highly recommend this property management company; and Nancy Cardenas especially. She deserves a raise and a vacay! read more

I live in Barstow California and have had Rentsourcecorp as my manger for the last 3 years. The experience has been great. They have tons of properties listed at great rates. They have always taken care of my issues when I need them fixed. Anytime I requested service they were quick to get the job done. Gabby is amazing at what she does. The location in Barstow would be lost without her. She works hard day in and day out. I appreciate her. read more

Update- at first I was assigned to Kari. Many issues, repairs not fixed, not followed up, not reported. Given incorrect information. Many continuous issues- I was assigned to Melinda- must better rep for my house/tenant communication and repairs. With remaining past issue, Kevin has stepped in to make the issue right, I applaud him for doing so and the company. I will say, Rent at your own risk. Cali is not for landlords and you need to keep all pictures and receipts for your records. Governor ruined California! read more

This company is terrible. It took a month to go through the application process, I had to keep calling and emailing the application lady to keep the process going. There was an issue with the application my husband put my eldest daughter on there who we confirmed doesnt leave with us and they refused to remove her from the application which in return made us lose the property. But before that during this month long application process we missed out on 2 other properties because the process took so long which could have only taken a day or a week at most. After all this is said and done they refused to remove my eldest daughter and did not refund us and even had no other options or opinions on what to do next. Just no empathy or consideration for people and their time or their situation. This company seems to just want to take people money and dont humanize the situation. Just dont care and are heartless. If you are in need you can not count on this company. I have been trying to get into one of their properties since August. And its November and now nothing. As hard as times are now people should be more caring because at any point and time it could be you or your family. And you better hope someone will sympathize with your situation. read more

Stay away from this company, I am a property owner and I decided to sign with them but everything is fine until you sign. After you sign, the friendliness and respect disappear, they do expensive maintenance work, and if you don't inspect the work yourself, you'll never realize that they don't even do all the work they charge you for and detail on the work order. and if you question something you only receive excuses and lies. I will never sign with them again. Believe me, I have not had a single good experience with them, every time I talk to them it is a very bad experience due to communication. read more

This place is a scam. I went to look at a home and applied online for $50. I got a call a few days later telling me that I was not being considered for the home because they found a more qualified Tenant. I'm not sure exactly how they know someone is more qualified since they never did a credit check or verified income. Having someone in a office look at people personal information and decide you are not qualified is not acceptable. There are many factors that one can assume are being used here and to be charged $50 for absolutely nothing is absurd. Beware, your $50 application grantees you nothing even if you are the 1st person to apply. read more

I was looking for a house to rent and with rent source i found the perfect home for my family. Melinda was so helpful and great. I viewed a home i liked and applied for it right after (on a Friday ). Submitted all documents requested and by Tuesday they emailed me and told me I was approved :) I highly recommend this company, they are professional and quick to process your application. Thank you so much Melinda and Rent Source :) read more

RentSource was very easy to work with. The application process was simple, the portal for paying and making maintenance requests was very easy to use. We always had quick responses for repairs (except for one that was held up by the home owner, not RentSource). Our property manager Jodie was fantastic and very helpful. She always responded quickly whenever we needed help or had questions. read more

The drywall was literally crumbling off the wall. Jodi admitted that it was a pre existing condition and said they were not going to fix it. It got worse and worse. I have screenshots of texts and correspondence through the portal of them saying they won't fix it. I emailed Kari back and forth about it. Still they charged me almost $1000 knowing the problem was already there . When I emailed her, she ignored it. I paid for a gardener my entire stay, who weeded the grass, and was charged $650 for weeds when I left. The grass was weedier when I got there. These people will rob you on the way out because it's not worth the time and trouble to go take them to court. The reason why all these owners love you is because you keep costs low by screwing the tenant. read more

Rent Source Property Management - Screenshot of admission of preexisting condition - Property Management Near Me - Palmdale, California

Watch out for this company, I come home to a letter saying they were the New Property Management Company for my home. Well that seems strange since I am buying my home not renting!! read more

Great people to deal with. Trustworthy, honest, dependable, and super nice. I would recommend them to anyone looking to rent or rent out their home. Top notch and professional. read more

Megan and the team at Rent Source were very responsive and professional. Great customer service! I would recommend Rent Source to anyone looking for a reliable property management. read more

Rent Source was recommended to me(by a friend), and I was very excited about changing my management company. At first it was a bit challenging getting connected with someone there, but once we got started, I was very please with the professionalism, how detailed and how organized things were going. However, with such detailed information, comes "a lot" of paperwork involvement, that's VERY important, and hard to understand. but, if you don't have a "patient" person(rent source personal) to review them with you, it may be a scary journey. Overall, I feel they are a good company. read more

I have been using rentsource since 2019, to place renters in my Lancaster property. They have done an excellent job of placing reliable, high credit score tenants in the property. The repairs have been timely, outside of a couple of instances over the years. Their service has certainly alleviated my worries in regards to monthly management of the property. read more

5 Stars Jodie Torrez and crew do an amazing job at making clients feel like they are taken care of and their best interest is at heart. I would highly recommend RentSource Corp and Jodie Torrez for property management. read more

Very pleased with these guys! I am renting my second house that is managed by RentSource, their staff is friendly, professional, and always responsive. I also happen to know the property owner. They have nothing but good things to say about RentSource. Great job pleasing both the renter and the owner! read more

Choosing the right property management company is the the most important decision you can make as an investor or tenant. When you choose Rent Source your making the best choice in the AV. Kevin Patterson is responsive, knowledgeable and honest. You can trust Rent Source for all your property management needs. Check out www.rentsourcecorp.com. read more

Rent source is amazing when I put in a work order they get back to me right away and the people they have that come out and do the work are amazing and are quick read more

this place is a scam. they scammed me twice. they continue to list properties that other people have been approved for, just so they can keep getting the application fee from other people. I applied for a property and they accepted my money knowing someone else is getting the property. they still have it listed, even after they told me that they are renting it to someone else. why still have it posted? so they can scam people out their money. stay away from this company. they make so much money scamming people like this read more

If you are considering using rent source for your property, please read this so you know what you are in for. I am a property owner who used rent source to rent out my 3 year old home (brand new construction, 2015 in Anaverde ) starting 2018. Our first agent was Kari, she found a tenant within 2 months and we were told the tenant was actually the daughter of a senior agent in the company and we should have no issues. Within a couple months she was not paying rent, I was not told about this until I asked, she did not have trash services signed up, was not paying water bills, and actually never moved certain utilities into her (tenant's) name until I had checked up on it--which is something this agency says they will check and follow up on for you.I believe our home was rented out at either $2,400 or $2,500 at this time. Once this tenant left, our home was significantly damaged and we were out 2-3 months rent. The security deposit covered 1 month, and the rest of the damages/rent were never recovered. We were obviously upset and were told by Kevin (the broker of the agency) that rent source would go to small claims court/collections to recoup the monies lost. This NEVER happened. For months I would ask agents what was going on and the main response I would get was "well I'm unsure since I was not a part of that" (since we were assigned new property managers pretty frequently). I should also add this tenant kept changing her move out date, and left while her lease was still active. At this time, we were being pressured to allow a baseball team (if i remember correctly) to come in within 24 hours of this tenant vacating (I suspect this to be because the tenant was the daughter of an acquaintance so they wanted the home to be rented out ASAP so the ex-tenant would not be responsible for any more rent payments. We said no to the new tenants to move in within 24 hours because we wanted to be a proper inspection, etc. At that time I was told I could NOT say no to a tenant because it violated some family discrimination act. Luckily we stood our ground, but still the constant bullying and not feeling in control of your own property is not a good feeling. Our new prop manager, Suzan who we were going to use to once again rent out the home. We demanded an increase to $2,600 at this time I believe of our rent since homes in the area were going for more and our home was one of the bigger lots with more bedrooms and bathrooms. Suzan was very detailed and was great at communication, she did get our home rented out to a group of 4-5 people (it is a 6 bedroom house) but unfortunately retired and left the company. The tenants have been in the home for about 3 years, they just moved out last month. Mandi our new property manager was with us for 6 mos, she told us we could not inspect the property prior to the renewal of the lease due to COVID (even with proper PPE precautions etc.) and we basically had to renew because if we did not the tenants could just stay there anyways. In April I notified Melinda, new prop mgr, that we will no longer renew any leases and wanted our home back. The lease ended in June, I had heard nothing so I assumed the tenants were vacating. I sent another email just to check in and make sure they were leaving, to which Melinda responded that they wanted an extra month because they have not found another place. Again, you will notice that I was not notified of this until *I* followed up and asked. The communication is very poor with this company to their property owners. We decided to allow an extension of one month, at our move out inspection we had numerous findings. Within a couple of weeks, I get an email from Melinda that says "Please read the tenant dispute with the security deposit and let me know how you feel about it" lol. Literally this email from the tenant basically says rent source is overcharging for repairs and they do not want to pay it, also that the lease is fraudulent since it was never signed for a 1 month extension. I truly did not know how to respond because I just submitted a bill for the carpet and that bill was not disputed by the tenant. The tenant also threatened Melinda to go to small claims court. Melinda asked for pictures, which I sent her of the walk through (something she should have done more diligently). I just got my last invoice, and realized I was owed $600 for carpet and they gave me $501 because they had already released the deposit funds to the tenant and reimbursed the tenants an extra $99 due to their dispute. I did not have the screens replaced, and if Melinda had extra screens replaced or whatever, how is that my fault? Again, I was NOT informed of this. Even though it is $99 I ended up informing my attorney to reach out because I do not understand the logic of deducting from my payout because of their error and again, NO communication. You can find better management services that will get you a fair rent price and better communication. read more

They don't ever answer your calls, no one is there in person to tour so you can't ask questions. And if you do have questions about the property you need to apply first. Scam. read more

I've been using Rent Source to manage my property for about 1 year now and they have been great! They had a tenant for my home within 1 week of handing over the responsibility to them. The tenants have been great, and Kari does a great job of managing everything! read more

Zero stars..Completely dis satisfied I payed a $40 application fee and then was told to schedule a viewing of the house and it wouldn't let me then a day later o find out they rented it the property...it's very unprofessional to not even give a courtesy call on what's going on ..I will never apply here again read more

Terrible property management company, even worse people! Liars that left my family with 5 kids in a house with no Air conditioning for 5 weeks in august! Then credited me a third of the rent and made sure they took it back when we moved out. read more

Dealing with this company has been amazing with the flexibility and problem solving of any maintenance needs and they are consistent with communicating, Kari Johnson is amazing as the property manager , she does a great job ,and Kevin Luna Maintenance Coordinator very professional, I was fortunate to be able to rent through this company, I highly recommend RentSource Corporation. read more

We needed a great realtor to help us rent our house, and Barbie was amazing. She was patient in answering all my questions. Very professional throughout the whole process! Thank God for her! Don't think twice use Barbie! read more

We've rented across the country for almost a decade because of our careers, the only reason we rent from the company is because of the property. The op's manager was VERY timely and professional -- we miss her. She took responsibility and didn't just shove the blame on the residence owner; I appreciated that. Maintenance requests take persistence; submission, emails and follow-up calls. Almost 3 years without a working hot tub. read more

As a property owner RentSource has made it very easy to to be a landlord. They selected an excellent tenant for me, arraigned for any necessary maintenance to be taken care of and of course provide the year end statement to make filing my taxes a breeze. I know. All property management companies should do this but working with Julie at RentSource really made the difference for me. Thanks RentSource. read more

I spoke with Mindy Williams at RentSource. I was looking for someone who could help me handle renters who aren't paying and stopped communication during the Covid closures, a very tricky situation. Mindy was incredibly generous with her advice and time, giving me excellent tips and sound guidance. She spent at least 30 minutes with me on the phone helping me understand my legal options and best-practice actions I could take. She did all of this with patience and understanding that mom and pop landlords are in a very tough situation right now. Her advice was invaluable and greatly appreciated. If she is any indication of how RentSource runs their business, I recommend landlords searching for property managers contact this company. I was impressed. read more

I will give 10 stars, because Skyler Sargent is the best! She help me for everything, still with my English. She solve my concerns and answer my e mails immediately. God bless her and Rentsource forever. read more

Worst possible experience with a company. We were never given any updates on our property. If you expect to at least get some sort of communication from them, save yourself time and try another company. I wish i could say what the other 2 reviews state but this was not my experience. I would leave voicemails requesting a call back and i would never hear back. Hopefully the next management company i choose to go to will be far better than this one. read more