Very easy. Good communication. The guy who set up and took down the castle was very friendly. If we…read moreever need a bounce castle, we'll definitely use them again.

Always great service & a great time! I booked 2 inflatables & a table for our Neighborhood's…read moreNational Night Out Block Party. TJ had everything set up on time & even offered to help me carry a heavy ice chest! I always use BK for my Bday parties & Community Events.

We had an absolute BLAST at my daughter's party with the bounce house! Hanson came out and set it…read moreup super fast and was very considerate of where he placed the spikes in the yard so it wouldn't tear anything up. We then meticulously swept it and cleaned it and made sure it was party ready! The bounce house is in great condition and was a huge hit at the party. Jumpy was super easy to do business with and had a huge variety of options so we found exactly what we needed! Could not be happier about my experience with Jumpy! We will definitely be renting again!

Hands down the best party rental company!! They will help you figure out what you need, what will…read morefit in your yard, will work for your event, etc. Epitome of professionalism and efficiency. We rented a blow up water slide for my daughter's party. Evelyn and the delivery guys were in constant communication about when delivery would happen, which was great since I was so busy with the party and errands, I didn't have time to sit at the house and wait for them. They showed up when they said, I showed them the gate to the backyard and they took care of everything with no additional input from me. The guys were very professional and personable and obviously knew what they were doing as they addressed every question and concern that I had. I can't speak highly enough about their customer service across the board. Such a pleasure to work with a local business that truly cares about their customers and will make sure it's as effortless as possible on your end. Will definitely use them in the future and highly recommend for a worry-free party experience.

First time user.... Rented for a holiday party. The staff is so nice, they walk you through…read moreeverything and are so patient with answering my questions.

We used them in the past for my husband summer birthday party, and we recently used them again for…read moreour sons birthday. They were so helpful he really wanted the Toro Loco bounce house and they worked with us to make it happen for him! He had so much fun with all his friends will be using them again !!

These people are thieves! They don't care if they over charge you and will do nothing to address…read morethe issue. They intentionally charged me for the whole amount when they were only supposed to charge a $50 deposit. I called them and the lady was very nasty and said, "we've been paid already, you figure it out". This was after we spoke on the phone and agreed that the resides would be paid in cash on the day of the event. This is what I get for trying to support local businesses. Please say yourself a headache and steer clear of these crooks. There are better places to rent from in the area that won't be unethical. **The guy below commenting is a liar. They will not answer the phone and will not address the over charge. They are CROOKS. Please stay away. If he wasn't a thief, he'd answer the phone and deal with his mistakes like a professional.

I used Dallas Party Rentals this past weekend and will never be using them again. I was hosting a…read morelarge bridal shower and rented tables, chivari chairs and linens for an outdoor garden party set up. I received an email confirming my payment was made and was told "to reach out" with any further questions. I reached out on the Friday before my Sunday event to confirm time of delivery and never heard back that day. I then received a voicemail Saturday morning confirming a 9:30am delivery (party start time was 11:00am). The day of my event, I called the number that left a voicemail at 9:45 asking for an update on the delivery drop off as they were already :15 late. The woman I spoke with said she would contact the driver and get back to me. I then continued to follow up via phone multiple times for the next :45 minutes and was continuously sent to voicemail. A delivery driver arrived at my house at 10:30 - an hour past confirmed delivery and :30 until my party was to start. The driver informed me that the rentals would just be stacked as I did not pay for the setup fee and looked put out when I pointed out that one of the chairs was extremely dirty and needed to be wiped down. I understand that this was most likely a small order in comparison to some rentals for this company but the stress and anxiety this caused for me as a host was unacceptable and to have zero contact with corporate as to why my rentals were an hour late is unacceptable. I will never be using DPR again and will actively be letting my network know they are unreliable and have poor customer service.

Set up reservation online never received an call back and when I called in the person said he left…read morean email but I have no missed call or voicemail

You do not get customer service like this too often. As soon as I called they were friendly and…read moreefficient. It was a Water Slide rental, and it was short notice but they were more than happy to help. The set up and take down looked like a breeze. What impressed me the most was after he set up the Water Slide he stayed for an additional 35 min ensuring the water was going through without issue to the Water Slide. Removing any quinks from the hose.

Our church has ordered from DFW Party multiple times and Jason the owner is quick to respond,…read morehonest, accommodating, and willing to go above and beyond. We are so thankful for their reliability and flexibility. I also want to give a big shout-out to Ethan and Jose who have been on the delivery team both times and they are kind, polite, and hard-working young men. Thank you DFW Party rental!!

Great product options! Tables and chairs may need to be cleaned upon delivery, but they definitely…read moredeliver early enough to get everything cleaned before your event. Friendly and punctual staff, with great prices! I'll definitely be using them again and recommend their products/services.

great service and flexibility around the busy holiday weekend! we will definitely use Jumpers 4…read moreAngels again!

Amazing company to work with! They were very helpful prior to booking and made sure the bounce…read morehouse we wanted was going to fit our space. The drop off and pick up were seamless! I would highly recommend Jumpers 4 Angels for your next event!

Answered there phone. Quickly setup a time and date. They arrived on time. Picked up the bounce…read morehouse and collected the following day. Easy peasy

Absolutely horrible! I called and booked a bounce house July 30th to be delivered August 21st. I…read morehave used this company twice before and never had an issue. The lady I spoke with asked me to text her my order and address. She confirmed the date and even sent a picture of the bounce house we chose. I was told to pay cash to the delivery driver when they arrived. Yesterday I texted the same number to verify delivery for today due to possible rain. I never received a response. Today I called and the number went to voicemail. I left a message and never heard back. My husband called and a gentleman answered and gave him another number to call. He called the new number and a lady answered and said they didn't have our order and they have no one to deliver today anyway. I had a party in two hours and no bounce house. I called the lady back, and now she says they don't have any bounce houses or delivery men available. She kept saying she doesn't know who took my order even when I have a text from them confirming my order. The party would have been ruined, but fortunately we found another company we were able to pick up a bounce house on short notice. Do not use this business! You will have no recourse if they dont follow through. They are unprofessional, and it seems their website has expired so there is no contact but the number listed on Google.

We rented a bounce house for a kids birthday party. Smooth delivery, setup, and pick up…read more Competitive pricing. Great communication. Will definitely use them for future rental needs.

We rented a Margarita machine from Bruce. Incredible service!! . He came early to set up the…read moremachine and I loved that he made sure that the machine was working properly before setting up for our party.

We were having 4 boys between 3&5 on the 4th of July and decided fairly last minute (July 2) to…read morerent a combo bounce house and water slide for them. Loved being able to shop online and pick what I wanted. They sent me the agreement to sign online and called the next day to verify. It was scheduled for 2-8pm and they gave me a delivery window of 8am-1pm but said they'd contact me when they were on their way. They didn't, which required some scrambling, but they were quick and did a great job. Also didn't know they weren't coming to pick it up that night. Called to let us know they were there very early the next morning which again created some logistical issues. Better communication would have been great, but I know it as a holiday. But, the rental was awesome and in great condition. The staff was nice. And the kids had a great time with it. Felt like it was a very fair price, and would definitely rent again.

very poor instructions that caused a concern about safety. Business did nothing to relieve concern…read moreafter minor injury. This led to the slide being returned essentially unused. The owner had a staff person call me who was told that there would be no refund of any kind. This was before anyone had heard our story. we've rented other times with good results. However, the first time we had an issue they managed it very poorly!