A fraudulent, unresponsive and callous company in violation of harassment and illegal business…read morepractices. They did not offer lease renewals, then began a harassment campaign by way of noise and construction without notice or concessions. I've lived in NYC over 10 years in 6 different buildings, and have seen my fair share of slumlords, but nothing like this before. Do not consider renting from one of their properties.

The worst. Do not return emails and no one answers the phone. Again trying to find out why my…read morechecks; that were sent 2-weeks ago, have not been posted and cashed. Totally unprofessional to not return emails or voicemails left by Building/ Unit Owners.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

They manage the building i live in, they are quick to respond to issues, very kind and courteous on…read morewhen needing assistance on the phone. Overall very caring and helpful team!

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

This review is long overdue, but my husband and I are still so incredibly grateful for the amazing…read morework the Tandem Group did to help us purchase our first home. We couldn't have done it without Kelly Lombardi and her incredible team! Kelly was knowledgeable, attentive, supportive, and so warm--she made the entire home search process enjoyable and stress-free. From researching homes to guiding us through tours and open houses, Kelly went above and beyond. She even crawled into basements and tight attics with us, teaching us what to look for along the way. As someone who started this journey knowing very little about the mechanical and structural parts of a home, I can't overstate how valuable her guidance was. She broke things down in such an approachable way, and we learned so much from her. Kelly will always hold a special place in our hearts--not only for helping us find our dream home but for being an impromptu photographer when my husband proposed during our final walkthrough on closing day. Saying "I highly recommend the Tandem Group" doesn't feel like enough. If you're searching for or buying a home, working with Kelly and her team is hands down one of the best decisions you can make. Kelly, you are truly amazing--thank you, thank you, thank you!

We received glowing recommendations for Bonnie and Kelly from several colleagues, and they…read moreabsolutely lived up to the hype! They went above and beyond our expectations. Their expertise in the local market and the home-buying journey is impressive, and they have a way of making you feel like an active participant. They were always transparent, easy to reach with questions, and incredibly organized throughout the process. Their kindness made a huge difference during the emotional process of buying our first home. It was the best experience thanks to them. I also want to acknowledge the essential work of Teri and Julius behind the scenes. This team is simply amazing to work with. THANK YOU!!!!

I've rented apartments for years and have never had a management office be so easy to work with…read more Blair, Sean, Ben, and Daniel are some of the best in the business. I've never asked them to fix anything that they didn't jump on my request right away. They are honest in their dealings with tenants, and make everything easy for smooth move-in's. The Totowa Manor is a beautiful building - inside and out. Neighbors are pleasant and it is a warm, safe, and friendly environment. The 5,000 sq ft gym is beautiful, clean, and well kept. I can't think of renting from anywhere else!

I have been currently renting from IPG for two months now. Sean and Blair (with the help of my…read moreparents) made my transition from California to New Jersey so seamless. They were kind enough to take my parents around to various units, explained the lease, and allowed them to take their time as they sent me videos to help me pick an apartment. Once I settled on a unit, I was so overjoyed to see it in person. My apartment is beautiful, well maintained, and more than I could have asked for. I did have one issue with the bar in my closet, but maintenance came quickly and not only resolved it, but was also very kind and funny. All in all I'm so happy I picked to rent from this company. Beautiful apartments, helpful staff, and an all around great experience. I highly recommend looking into properties from them. Thank you again Blair and Sean for all of your assistance! Update: about 2.5 years later and I still rent from this company. I did switch from one apartment they have in Nutley to another one (my boyfriend and I moved in together and needed a larger place) but I'm still just as happy. Any time I needed something fixed they came right away. Still recommend them!

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

Marko Arsic is a phenomenal agent. Right off the bat, we could tell Marko really knows his real…read moreestate and his market. He is honest and very professional. At the same time, he is very patient and kind. He took time out of his busy days, to always address all our concerns, since we were first time home buyers. And, when we changed our desired living specs, he did not take an issue with doing a brand new search for us. He was always in communication and stayed on top of the sellers and their attorney, throughout the entire process. We are very pleased to have connected with Marko on our home buying journey and, we are glad Marko wanted to work with us. I would definitely recommend Marko to anyone on their home buying or rental journey, he will keep you in good hands. Thank you for everything Marko!!!!

I moved to Upper East Side on April 4th, 2018. I contacted Marko Arsic initially based on positive…read moreonline reviews, and couldn't have been more satisfied with the process. While the process of apartment renting was much more difficult than I'd imagined (due to my personal situation), based on the levels of competitiveness, Marco Arsic gave me an excellent guidance, unflagging availability, and deep knowledge about a really nice range of apartments that I looked at. I love my new home so much, but if I would plan to move, I wouldn't hesitate to work with Marco Arsic again or give him anything but the highest recommendation!

Very responsive. Service is excellent. If you want a new company that is affordable and is great at…read morebudgeting and the value you get in the company is well worth your time.

Detail oriented and highly flexible. The owner is down to earth, knowledgeable and communicates…read moreoptions and plans clearly and is transparent. Verilia Properties is a 5/5 Stars