After reading the "horror story" reviews I was a little skeptical about renting from this company,…read morebut with the Tampa area market not having many rentals available that fit my criteria, I decided to give them a chance.....and it has been nothing but great, yes they do have a few fees and charges but so does every other rental company out there, I have been nothing but impressed. The house is exactly what they said it would be (we traveled from TX so we got the house sight unseen) if not better. The office staff during the leasing process was great and very helpful. Once it was our move in date, they went through every corner of the house, and anything that did not satisfy us they made a maintenance order. Within 24 hours the maintenance guy was calling to come out and fix things, and only due to myself not being home within 48 hours it was fixed. They expect you to take care of the house like it was yours with minor up keep( pest control minus termites, change air filters, light bulbs, etc) and they take care of the major issues like our fence or appliances. They gave an excellent example of when you lease a car you are expected to maintain the car through oil changes etc, well the same goes for this house. If you want every little ant killed, and scuff on the wall painted this is not the company for you, but if you want great houses and don't mind changing a light bulb or killing an ant every now and then I would highly recommend this company, and no I do not work for them or have any association with them besides being a tenant.

I personally would not recommend renting with AMH based on my experience…read more Since moving into my home, I've had ongoing issues with the HVAC system that have never truly been resolved. During the hottest part of the day, the upstairs regularly reaches over 80°F, sometimes even higher, while the thermostat is set much lower. I've had multiple maintenance visits and HVAC companies come out, and after all of that, I was basically told that because the system is technically operating "within acceptable limits," there's nothing else they're going to do. Just because a unit is functioning doesn't mean it's cooling the home adequately or providing a comfortable living environment. On top of that, my electric bill has been much higher than it should be because the AC runs for hours trying to keep up, yet the house still gets uncomfortably hot. It's frustrating paying high utility bills for a home that never reaches the temperature it's set to. The communication has honestly been one of the biggest issues. Getting answers is incredibly difficult. You'll talk to one person who tells you to contact someone else, then that person sends you back to the first person. It's constant ping-ponging between maintenance, property management, resident managers, and customer service. I've had emails go unanswered, phone calls not returned, and questions completely ignored. Even when maintenance comes out, they often don't explain what was actually done or provide any documentation unless you repeatedly ask. I've spent months trying to get this resolved, creating multiple work orders, documenting temperatures, emailing management, and following every step they asked me to take. It shouldn't take that much effort just to have a home stay at a comfortable temperature. Everyone's experience may be different, but based on what I've personally dealt with, I would think very carefully before signing a lease. If you do decide to rent with them, I'd recommend documenting everything from day one--take pictures, save emails, keep records of work orders, and don't rely on verbal conversations. If something goes wrong, having everything in writing can make a huge difference.

A HEED OF WARNING!!! DO NOT WASTE YOUR SANITY!…read more I'd give th is place a no stars if gave me the option. but I digress. THE MAINTANCE SUCKS A*&. The excuse is they have only two maintance people working to do the job. MAYBE HIRE MORE PEOPLE!!! Since day one, the carpet was never changed, things started to fall apart not even a year in, apparently now you can't even submit requests through their app or through the resident portal for whatever reason. The A/C is the only thing I can say that actually works and to answer your question about the washer and dryer. They don't have them in the units. Save your time and money and actually look elesewhere. I'm so sick of this place. Yes I am purposley blasting to the company on social media to see if they actually do something about this and yes BLUE ROC, I hope you are looking at this. !!UPDATE!! They said they would come to address the issue's with a letter they slapped on my and I assured my dog was not in the apartment that day. Yea they never came also. Trash here we only have one and if ya look at the picture it's always like this. OH AND ON TOP OF IT THEY ARE REFUSING TO RELASE MY RENTAL HISTORY???!!! With what policy and authority are you not allowed to release my rental history???!!! I genuinely am looking for a place in 2025 when my lease is due for renewal in which I will not! You are witholding information that is needed and have no obligation to retain this information. So now I have to do the leg work because YOU DON'T WANT TO PROVIDE THE INFORMATION!!! MAKE IT MAKE SENSE.

Whatever you do, don't rent anything from here. They are not responsive to their tenants with…read moremedical needs. Broken A/C - 105 degrees- they don't care....

I have worked with Chib for the last five years. She's not only an amazing professional, knows her…read moretrade better than anyone in the industry, but has a heart of gold. She always goes the extra mile. I was not in a good place with my health two years ago and she went overboard to help me place tenants in my house in South Tampa. She is the guru of Tampa Bay. I promise you she will never disappoint you. Her team follows her lead, they are also amazing people.

Words cannot express how happy I am that i met Chib 15 years ago after purchasing a property in the…read moreSoho district of Tampa. Every time a tenant has vacated, she has come through with a new one, sometimes a better one. She has vast contacts to get work done, contractors from A to Z. She is a wonderful person who not only works her trade but gives back to the community as well. You will not be dissappointed by this person.

I greatly appreciate their professionalism, knowledge of the market, commitment to prompt…read morecommunication and responses to emergencies. Having done this myself in 4 different states, their speed of communication and attention to detail is so refreshing! I wish I could duplicate them in other states!

I was helping my parents find a place in Tampa while still in Chicago. We had an impossible…read moretimeline and some difficult criteria. I contacted Roland about a property. From there on out he was responsive, courteous, and beyond helpful - the exact opposite of every other property manager I encountered during that search. He was a breath of fresh air and I highly recommend using his services.

Great service. Decided to try and was pleased with the outcome. I would recommend Elite Marketing…read moreto anyone with vacation rentals.

It is hard to truly find a property manager that makes you feel that they are trustworthy and…read morehonest and really care. Well... Rich and his team truly go above and beyond for their homeowners, as well as tenants. They provide great service and can handle any challenge that may arise. You can trust them and that says A LOT. I will use them for all our properties.