Hello, This review is for Dezz-front desk location in Kent. I wanted to share feedback about a recent visit. During check-in, a front desk staff member stated personal family information out loud in front of others. She ask me " Is that the same dad but different mom" in-front of my kid and my friend- that I met at this place. This made me feel uncomfortable and exposed. I'm sure this wasn't intentional, but I would appreciate more discretion when handling sensitive information. Privacy is very important in these situations. Thank you for taking the time to review this and for helping ensure a more respectful experience for customers moving forward. I'm not to come back here anymore. read more

Our two kids were both patients at Renton Pediatrics from when they were born to when they became toddlers, before we moved away. I cannot say enough good things about the majority of the doctors there. Our primary doctor was Dr. Wiseman before she retired and then we were so fortunate to be assigned to another amazing doctor, Dr. Rebecca Shwartz. The level of care and compassion for both the kids and us as their parents has been so reassuring and supportive. They saw us through ear infections and RSV and flus and so much Hand Foot and Mouth! We also were able to get a same day appointment with all the doctors at that practice without any issues and never had to wait to be seen. When we told them we were moving, Dr. Shwartz contacted a colleague she knew in the city we were moving to and made sure we were set up with another amazing doctor at a different practice. They were a key part of our support system as new parents. Highly recommend! read more

I am extremely frustrated with Renton Pediatrics for not sending my daughter's medical records to her current doctor. I've called them over 20 times to follow up, and each time, I'm told that the information has been passed to the records person or that the records person is unavailable. I submitted the necessary forms back in May 2024, and it's now September, yet I'm still having to chase them to get the records transferred. read more

Terrible! We missed the appointment because my wife could not find the place. She tried calling, but there was no answer. Then, when I finally got hold of them, I was bluntly told to find another pediatrician because she had missed the appointment, even though she was in the area looking for the place. The receptionist was rather rude about it. This is not what I expected from a pediatrician clinic; it should not be this bad. I'm not the one would give a place of business a bad review , but with our experience from this office compelled me to make this review. read more

Like other reviews Moinpour is a doctor I won't see there. As a first time mom, my 3 month old was fussy I was at a lost as to why I came in for a visit Dr. Friedman was out so I saw Moinpour I'm on the verge of tears my baby is hysterically "well didn't you know she has thrush!?" No I didn't how would I know I don't have it. "You should of noticed the white in her mouth" oh I thought that was milk she's always had that. "Nope it's thrush should known" and she was gone I saw Dr.Friedman as a patient when he joined the practice then moved onto an adult practice my sisters have continued to see him and now all three of my kids see him. Not only does he listen to you, not go straight for the drug cabinet to fix kids , he is personable Tasha is the other half of Friedman's care. My kids love her, I love her. I saw him once without Tasha there and it was not the same. Friedman and Tasha deserve 10 stars. Moinpour deserves zero. Fisher and Schwartz are the other doctors I'll see if Friedman is unavailable. They don't talk down and understand kids are kids read more

Worst customer service, could hung up on customer. Attitude is the worse every time I call in, no exception. They are either very upset or have very low education level... actually billing department too... read more

The billing department at this place is worst, have no compassion at all. The manager who heads this so called department has no courtesy at all and is very condescending. Many times even the receptionists who handle phone calls are not polite. I would humbly request the management to coach their teams for a superior customer experience. read more

I'm surprised there aren't any reviews on here. After trekking my children all the way to a cold, money-hungry office in Covington for almost two years, I got fed up and moved them to this office. Wow, was it ever worth it. Their pediatrician is everything you would want - warm, inviting, and knowledgeable, all the while willing to listen to our concerns as parents and answer questions. The visits never feel rushed and my children both enjoy going, despite those dreaded shots. The nurses and other support staff are also friendly and professional, which to me is just as important considering the fact that they spend as much time with my kids as the pediatrician does. The office itself is a little dated. No fancy waterfalls, Italian marble flooring or anything like that. The waiting area is small but it's obvious that they're working with limited space. So why don't they get a full five stars? That small, slightly outdated waiting room. But that is a minor annoyance in my view, as what I'm really looking for is a quality, personable pediatrician who makes my childrens' visits a little more pleasurable and who pays attention to the parents. I will keep coming back as long as they let me! read more

My daughter had a wellness visit today but unfortunately she began vomiting yesterday. Renton Pediatrics refused to reschedule her appointment and charged us a $50 fee. They offered to see her as an illness visit but its premature for that as she is overall in good spirits. This is likely norovirus as my neighbors family is in the same condition. The last thing I want to do is put a vomiting child in a car and drive 45 minutes when it isn't necessary. I also hate to expose everyone in the office to this just to "keep the scheduled appointment." Really disappointed they didn't agree that it was better for all to reschedule the appointment. I'll be looking for a new office. read more

I love Renton Pediatric Associates! I chose Dr. Friedman as my baby's pediatrician at the recommendation of a good friend and he is just awesome. At my first visit, when I was full of new mother worries and concerns, not to mention dragging from lack of sleep, he gave me a high five and a big smile and immediately put me at ease. He is so great with my son. I feel like his exams are thorough and caring and that he really listens to my concerns and questions. When I leave a checkup, I feel empowered for my son's next stage of development. And I can't say enough good things about the office staff. They are very friendly and accommodating. On the phone, they say "okay, mama, we've got your appointment all set up" or "ok, mama, we'll have the nurse on call call you right back." I like that they call me "mama" as silly as that sounds. They are personable in person too. I've never had to wait an unreasonable amount of time to get my son seen, even for sick visits, and I can always get advice on how to take care of him until he can be seen. I've called the after hours hotline a couple times and was taken care of promptly. Highly recommend! read more

Our experience: Dr. Friedman is OK. He's thorough, appears personable. Talks quite a bit too much for my taste and usually chalks everything up to "Well, I mean, they're kids, right? And so ... " The other male doctor was great. The lady doctor had an open schedule always because she sucks. The billing dept of this place is ran by a complete bitch. We had an appointment scheduled for 1 year later, nobody from the office ever followed up with a reminder (which they confirmed!), and the bitchy billing lady hits us with a missed appointment fee. So remember to put it on your calendar 1 year later! Right? Ridiculous. They then dropped us (our two kids really) as patients because of it. Talk about deplorable business behavior. Pediatricians are hard because it's usually the OFFICE / admin people that are the screw-ups (like the billing lady in this case), however, don't let the doctors off the hook because they are the ones condoning and enabling such behavior. read more

Just had our initial consult with Dr. Friedman, decided to go see him based on Yelp reviews omg he is wonderful. The reviews don't do him justice. He's caring, patient, compassionate, friendly, relatable, makes things very easy to understand and takes his time even with what seems to be silly questions as a first time parent. He clearly loves his work and his credentials are impeccable. He brightens up the room and I trust him 150% after meeting him once. I'm almost afraid to write this as I want him all to myself but he's so good and deserves that word to be spread. He swaddled my son and I have never seen him be in so much peace. More than 5 stars! Staff is friendly too. read more

Saw dr Friedman a few times but this last time WILL be our last unfortunately. We showed up on time and waited 40 minutes. We couldn't wait any longer. Neither could our little one. People who had showed up after us were being seen. We were there on time so why should we have to wait? I think they should not stack up so many patients at one time. We live 45 minutes away and waisted a whole afternoon on this horrible experience. We will be looking for someone closer now. read more

Dr. Friedman is amazing! The administration is absolutely rude and not personable at all. We have been with Renton Pediatrics for 13 years, since the birth of my daughter. I have always just chalked up the office staff as being busy and gave them grace. This was the last time. We will be looking for another doctor for my daughter. It's not a reflection of Dr. Friedman, he really should start his own practice unaffiliated with this group. read more

Worst customer service of any front desk staff I've ever experienced at a doctors office. Expect to make their day if you have to pay any sort of fee or don't fall within cancellation guidelines. My 2 year old never actually saw Dr Friedman and contracted a fungus after leaving our last appointment. Will never recommend this place to people again - don't waste your time. read more

Front desk staff is courteous, attentive and listens well. Dr. Friedman is a great doctor.

Now I see why everyone recommends Dr. Friedman! He was great, I felt like he really cared, he had a genuine smile, and I wasn't rushed at all. I just really liked this doctor, and I'm so thankful he's not super far away like the last one! read more

5 stars for Dr Friedman. This review is for the assistant Tasha at Kent location. Dr Friedman originally prescribed Magic Mouth Wash with 3 OTC ingredients.. I wasn't there at the appointment to request the 3rd ingredient to be sent as a prescription that way it's covered 100% by our insurance. I'm paying for insurance, might as well utilize it. Plus.. my daughter has a sensitivity to anything with menthol and that 3rd ingredient has it. First phone call to Tasha. I explained to her if it's sent as a prescription or with the lidocaine by itself. (It should be covered by insurance. I've had this prescribed to me before). And the menthol in the 3rd ingredient will make her throw up. She said she will talk to Dr and get back to me. 2nd call, Tasha stated that she phoned in prescription to our pharmacy but it'd take a WEEK to order the "kit" so just use the OTC.... After our phone call, I immediately called pharmacy. They have everything in stock. They just don't compound the ingredients for you but it can easily be done at home.... And nothing was on file for my daughter so the prescription NEVER got phoned in... and... it only takes a day to special order meds, NOT A WEEK. That's 2 lies that she made up. I happened to be next to a neighborhood pharmacy so I went in to inquire about the Magic Mouth Wash in person this time... they said the same thing. We don't compound but as long as the instructions indicate that parents are to mix it at home. They can easily take care of it. Or if the 3rd ingredient is prescribed alone, they can bill the insurance... 3rd call to Tasha around 345pm. "We can't separate the ingredients, I would have to talk to the Dr..." Can't you just phone the original prescription back in..? NO.. it's going to a different pharmacy. I would need to talk to the DR.... Office closed at 5pm... never heard back from the office. Called both pharmacies... still nothing on file.... I end up just mixing 2 of the OTC products for my daughter and didn't use the suggested OTC numbing agent because she has a sensitivity to the menthol in it. Fortunately this mixture did some help... I'm not sure if Tasha is still new or learning or just can't communicate effectively but I would not recommend her to anyone at this time. read more

I have been bringing my kids to this office for the last 6 years and today was the worst experience I have Ever had, enough to give them a BAD review. My 4 year old needed to be seen for a well child emergency last minute appointment and we were rudely turned away by the same Pacific islander receptionist I have read about in other reviews because we have new insurance. She would not allow us to call with the card information. She told me we would have to pay $200 out of pocket, when I told her no she said it would be $50 for a cancellation fee. I found the information for our primary insurance and a secondary Washington health insurance card and she rudely told me they did not accept that Washington health insurance card and they could not see my child ( who has been coming since birth) and that I could take her to Urgent care or another facility that takes that insurance. Really you want us to become new patients some where during COVID-19. Don't go here read more

I agree with the previous reviewer on the point that Renton Pediatric is extremely patient oriented. Indeed we also started with a horrible money-hungry, "bring him back in a couple of days, maybe he will get better" pediatric practice. When I complained about never-ending requests to bring my poor baby back, I was suggested to find another practice. Am I glad we did! Your loss, Valley Children's! Renton Pediatric doctors are compassionate, accommodating, and always trying to treat vs. wait. Thank you for your great care and professionalism, Dr. Lauinger and all other doctors who stepped in to help us out with our two kids over the last nine years! If the interior is a tad outdated, it means they direct their money correctly - to the patient care, not empty glam. read more

We've had Dr. Friedman for 11 years and love him dearly. Very caring, always talking to my son directly about questions and concerns, likes and dislikes. Really cares. Never feels like we're rushed. Truly blessed to have this doc in our lives. read more