Nobody answers the phone or puts you on hold until I have to hang up. It's so hard to schedule an…read moreappointment.

Amazing customer service but in the 2 years I have been there all my doctors leave (3) and I get…read morestuck with another that then leaves. The new doctors I get seem fine but it's hard to connect and have stable care when they get switched out so much.

I really enjoyed the care my children received before the change in management a short while back…read morebut since there has been big changes, I have noticed shift in quality of care. recently my child broke a bone and we needed the care team to coordinate with our medical in a timely fashion so my child could be properly treated by an orthopedic specialist. I was told that it would be handled by the next day but when I was told to expect a call or call them, It was impossible to get through to them for the durability of a week. prolong my child's ability to get his broken bone treated. when I left a voicemail expressing the urgency, I never received a call back nor any response or apology for dropping the ball when a child cared for by them had a broken bone. I eventually felt unsafe with them caring for my children and found a much better primary care physician who handled everything in just a day. which is also a previous physician that worked at stepping stone while under the previous management. if the management was still under the previous owners, the rating would be much higher.

My 4 month old baby has a flat head and a head preference. We got a recommendation for waypoint and…read morehave been seeing them for about 2 months on a weekly and every other week basis later. The staff is great and so helpful explaining things to me. They work really well with my baby regardless of how well rested he is. Scheduling and payment with insurance is easy. They also were happy to decrease frequency when we made progress and want to make sure that we're set developmentally before completing our time with them. My son probably loves this place the most since there are so many fun toys .

Hello, This review…read moreis for Dezz-front desk location in Kent. I wanted to share feedback about a recent visit. During check-in, a front desk staff member stated personal family information out loud in front of others. She ask me " Is that the same dad but different mom" in-front of my kid and my friend- that I met at this place. This made me feel uncomfortable and exposed. I'm sure this wasn't intentional, but I would appreciate more discretion when handling sensitive information. Privacy is very important in these situations. Thank you for taking the time to review this and for helping ensure a more respectful experience for customers moving forward. I'm not to come back here anymore.

Our two kids were both patients at Renton Pediatrics from when they were born to when they became…read moretoddlers, before we moved away. I cannot say enough good things about the majority of the doctors there. Our primary doctor was Dr. Wiseman before she retired and then we were so fortunate to be assigned to another amazing doctor, Dr. Rebecca Shwartz. The level of care and compassion for both the kids and us as their parents has been so reassuring and supportive. They saw us through ear infections and RSV and flus and so much Hand Foot and Mouth! We also were able to get a same day appointment with all the doctors at that practice without any issues and never had to wait to be seen. When we told them we were moving, Dr. Shwartz contacted a colleague she knew in the city we were moving to and made sure we were set up with another amazing doctor at a different practice. They were a key part of our support system as new parents. Highly recommend!

We saw Staci Scott at Village Pediatrics for ADHD med management and genetic testing review…read more Unfortunately, it was a very disappointing experience with no useful recommendations. Our teen arrived unwell and we asked if she should wear a mask but were told no (headache, nausea, post-flu), mentioned it repeatedly, but there was no basic empathy or accommodation--no temp check, no relief suggestions, and loud talking continued despite requests for quiet. When our teen felt like vomiting and nearly passing out, the response felt dismissive. The appointment ended abruptly after Staci got upset, stormed out, and left us with no med plan or next steps. Our kid ended up throwing up in the waiting area with no follow-up help or call afterward. We own that our teen was moody (sick + ADHD), but we expected better de-escalation skills, empathy, and flexibility--especially from a specialist in teen ADHD. Lacked strong interpersonal skills and neurodiversity awareness in tough moments. Wouldn't recommend. Look at her google reviews as other families had a similar experience. Kristi the other nurse only works one day a week and the other one left. There's no other "medical" staff so you'll likely be stuck with Staci and no alternatives. We have never seen a single person there in the photo she has of her practice.

Finding Staci Scott and Village Pediatrics felt like the biggest relief of my life! While dealing…read morewith a very challenging medical situation for our oldest child, we previously had left 2 other practices because we felt that they couldn't meet our needs. It's not an exaggeration to say that Staci came through for us in the biggest way when we felt like we were drowning. She has continued to do so for nearly 10 years and for all four of our children. She always gets us in same day if needed, is punctual, spends a lot of time with us, and never makes us feel rushed. Staci responds to messages same day and gets refills in for us as quickly as humanly possible if I ever drop the ball. Staci has been tireless in her efforts to help us find answers to challenging medical issues, and she is always current on the latest research. She is kind and patient with my children, even on their hardest days. If you have a neurodivergent child, I cannot recommend Staci enough. The front office staff (Katelyn and Sara) are wonderful too. They know me and all of my children on a first name basis, and it feels like they bend over backwards to always help me whenever I am in a bind, whether it's trying to fit me into a very full schedule, get a message to Staci between appointments, deal with insurance, you name it. They are welcoming and kind to my children, and always try to help them find a favorite sticker, no matter how long it might take them to decide . On rare occasions when Staci is unavailable, we have seen other practitioners and have always been pleased with their care. The office is clean and warm and friendly, and feels like a comfortable and safe space to my children. My youngest is 2 and he recently started pretending that one of his cars is named Dr Staci. If one of his brothers has an appointment, he always wants to go too. All of my children would agree, Staci and Village Pediatrics feel like a part of our family in the best way possible.

From the first phone call with Tiffany(who was fantastic) to the nurse who weighed, measured and…read moretook vitals(also great) doctor was thorough and had great bedside manner to the office people who looked up information we didn't know exsisted-a fantastic experience. I would recommend this clinic anytime you need a pediatrician.

I've had nothing but a positive experience with this clinic. We are always seen in a timely…read moremanner, and the nurses and doctors are great. I've had to call them a few times for a last-minute appt. when my baby was sick and they got us right in.

Probably the best pediatrician I've been to! I wish she was my doctor! Dr. Fasulo knows her stuff…read more She is up-to-date on all the latest research. She is very easy to talk to and most importantly, she knows how to listen. She helps you feel that you know what's best for your child. She has kids herself so she knows how hard it can be. When I had post partum anxiety, she checked in on me. I felt so well cared for! I love Dr. Fasulo!

We were very excited to meet Dr. Chang and the appointment went well in general. But the main thing…read morewe went in there for is because we had a change of insurance and had to find a new pediatrician who would help with ADHD medication. Unfortunately, Dr. Chang refused to provide access to the medication. We called around 30 or 40 pharmacies, and the only place we could find it was CVS mail order. He said he doesn't trust mail order, and therefore was unwilling to transfer the prescription to that service, so now we are in the situation of needing to find a new pediatrician who might be able to see us before the medication runs out, which is unlikely. If you need a hard to find medication, I advise against going here.

Recently moved to WA from CA and had to commit to a drive from where we are currently living to…read morefind a good rated pediatrics office. Found C&C on yelp and over all we are pleased so far. We've seen 2 different doctors and both were very nice the male doctor was pretty funny which the kids enjoyed. My only complaint is the waiting room could use a regular scrub down as it was pretty dirty and the desperately needed new chairs in there as well, feels like you might fall through. Thankfully all patient rooms and even the bathroom were very clean.

Went here for covid testing for travel! They have a super quick turn around great recommendation…read morefrom the airport. We had a 6 month old and was very concerned about the nasal swab test for him but they were gentle and professional on him and my wife and I. I wish I knew about this place earlier it would have saved us the headache of rebooking and curing our travels short!

Been seeing Dr. Ahmad since my son was on the hospital. He goes above and beyond with patient care…read more I will continue to go there, he always makes my son feel comfortable and all his assistants are kind.

The most caring group of people work here. Doctors and nurses try really hard to make your baby's…read morevisits a breeze. Any question through MyChart is answered quickly and with detail. They always have appointments available, and you can schedule online or call, and there is practically no hold. What I love the most about them is that they allow parents make informed decisions about their child's care, because no one child is the same. They respect parent's wishes and work with you, while being knowledgeable. Dr. Elshazzly and their nurses, nurse Debbie are all great and I highly recommend this clinic.

For a majority of all visits, check ups have been thorough. The doctors are great, however many of…read moreour favorites have retired. What I appreciate the most is that they check in on you even post appointment and are quick to give helpful advice via My Chart. Also the nurse on calls have always given some very helpful Information!