I chose REP for their location and inventory of BOSS plows. During the process of installation, there were a few miscommunications prior to and upon completion by an employee to me. This led me to making some unexpected modifications to my truck in order to accommodate the plow. I was not happy about this as it delayed the process of installation. When I came to pick up the plow, Ross (one of the owners) met me and went over the plow and it's functions with me. He is an upstanding guy who is polite, professional and respectful. He rectified the situation and addressed the issues that led to some of the hurdles. Very few businesses stand behind anything and lack integrity these days. I would highly recommend REP because Ross cares about his customers and will do whatever it takes to make sure everything is right. He's truly the kind of man you want to do business with. Thanks Ross! read more

This has been best customer service experience I have had that I can remember. I have been in customer service myself for 29 years and understand good customer service. Brad Peterson was so accommodating when we were looking to buy our trailer. Spent a long time in the rain talking with us and had no problem answer ALL of my questions. Didn't try to oversell us and went above and beyond in my eyes. We will certainly recommend REP to everyone we know and we will be a long time customer from here on out. read more