Matt was incredibly helpful in the process of selecting a mattress! Clean and inviting store, when…read moreyou walk in they have an area to hang your coats and bags as well as give you booties to cover your feet. We gave our specifications on what type of mattress we wanted and he shared the different options and let us try them out. We didn't feel any pressure to purchase but ended up leaving with the mattress we wanted!

Service and value was great ! Matt was super helpful and informative. It's a no commission model…read moreso no sales pressure to buy an online brand where you get to sample and compare brands.

Customer Service still exists!!…read more We recently purchased a mattress at Mattress Firm in Eatontown, and we are so happy we chose this location!!! Meta's customer service is bar none ...THE BEST. Meta was super helpful throughout our entire process and was more than accommodating when we wanted to make an exchange --this is usually when most sales reps are no longer helpful. Not Meta!!! She was very helpful and patient in helping us find a mattress that fit us best. Even helped me find a great pillow for my ailing neck. I highly recommend making your next mattress purchase there!!! You will be just as happy as we were!

Don't go here they run a scam to make sure warrenty is not honored one day after you had it…read moredelivered

This is a great place to buy furniture They have a huge…read moreselection of all different types of furniture here couches Tables and chairs Beds Desks And more The highly recommended this place Excellent staff Large selection of awesome furniture I drive here from staten island to get a couch

I will NEVER shop for furniture anywhere else. I bought my dining room table and tv stand and two…read morebook cases from here, despite a storm delivery went smoothly and it was assembled beautifully. (Max three day turn around due to my schedule). I went somewhere else to buy my couches and it was the biggest regret of my natural life! A month later I still have no couches. I cancelled the order and came back home to Homestore (pun intended) and have delivery scheduled for this week. David is amazing and remembered me and my family and my order. Everyone is a little coat conscious right now but what I spent on every single piece was less than I would have spent anywhere else and high quality material.

I stopped in Mattress Firm at the Seaview in Ocean/Neptune NJ. My experience was fantastic. Andre…read morewas knowledgeable about the products patient and not at all pushy! He was outstanding! I appreciate the quote he emailed to me and didn't try to hard sell Me! I got great pricing and great customer service which is quite rare these days! I was peered for a long wait for delivery but received my bed 2 days after I confirmed and paid for my order. The install crew was equally outstanding. They were timely friendly and put shoe covers On which I loved! Set up was fast they took the trash with them as well As explain my controller for my adjustable bed! They also attached my headboard ! Highly recommend this location!

Really disappointed. Bought a king mattress in January, felt great at the store. Sales associate…read morewas lovely. Called a month or so later given discomfort and they said to give it some time. We tried to give it time. We added an extra mattress topper. Nothing worked, bed completely sagged, called to see if there was anything We can do 7 months later and they said it's too late. Very disappointed and now have to spend so much to get a new mattress. Think we were duped.

I was in the market for a queen set so I went in to check out what was available. What I found…read moreshould be a concern for all who shop here. First the mattresses are not coming direct from Sealy,Serta & Simmons. They are being purchased from Emes Bedding from Philadelphia without any warranties other than a 'Store" warranty for 30 days !!!! What this all means is If you spend upwards of 499 like their signs advertise and the mattress you purchase has any problems after 30 days , Tuff Luck your out the money and Buyer Beware applies !!! I called Serta direct and found out they DO NOT SELL ANY Mattress Sets Without a WARRANTY , which indicates they MAY be USED !!!!!!!!!

I went into Mattress Express based on a recommendation from a friend who had bought a couple of…read moremattresses from there. I was pleasantly surprised. I went in with a particular mattress in mind that I had seen in another store. The owner showed me a similar mattress from the same manufacturer that I was looking for for almost half the price! I was able to take it home same day. I will recommend Mattress Express to everyone I know.

UPDATE 11/22 STILL NO RESPONSE .....We went to look at furniture a TV stand in particular. . The…read moreSalesmen asked us if we needed help. We politely said we would ask when we need it. Then one after one each salesmen came up to us. Then-they were stalking and staring. I walked out I wouldn't buy anything from high pressure salesmen. My Fiance stayed liked something but it was overpriced. She looked on THEIR website everything was cheaper , MUCH cheaper why? 100 to deliver it 3 miles away , and they use an outside delivery company. RIP OFF. A furniture store with no delivery truck? The delivery however went very well, except they came an hour early. Another red flag. ok we handled that, 40 dollars to put together and its a piece of crap. Its put together badly, legs wobbly, one of the doors door does not close all the way ,the drawers are loose , and the legs are uneven .i have videos and pictures to show everything. Now were stuck with it because we need it now . This furniture will not last even a year or 2. I will make sure this review is on every social media site . I had a bad feeling about this place the second I walked in. My fiance wanted to give them a chance... being nice doesnt pay. I SENT PICTURES BUT I HAVE VIDEOS.

STAY AWAY! I called this morning looking for a twin over…read morefull bunk bed in stock because my order with another company fell through and I needed the bed for the weekend because I had renters coming into my house. Beverley was so sweet! She told me they had a bed in, floor model, twin over full bunk bed with the ladder in the front. She said they'd take it apart for me and even work with me on the price. I drove 2 HOURS in Memorial Day weekend traffic to pick this bed up, only to be told by the manager that he would NOT sell me the bed because he wouldn't have another one to replace it with on the floor until Wednesday. Now I'm out 2 hours of my time and I still have no bed. WORST customer service ever! And he had the NERVE to try to sell me more after that!!!

I forgot to mention she was an 18 year old DECLAWED cat…read more DECLAWED. Meaning no claws. At all. Terrible business. Terrible quality.

Our sales experience was good but we were told by the salesman at the cash register that we could…read moreapprove or decline the furniture during delivery. We were unsure of how the furniture would look and a little skeptical. This bit of assurance was enough to close the sale. The woman at the register nodded approvingly at this advice. When the furniture was delivered, the delivery people looked at us like we were nuts and told us " we are just here to deliver. You already bought the furniture". We reached out to the store and asked for a manager. We were repeatedly told how busy they were in the store. I left a message with the cashier explaining our issue and asked her to pass the message on to management. I also explained our issue to the corporate customer service representative. It's been over a month and we haven't heard from anyone. If you're buying furniture from this company, do not let them tell you can "see" the furniture in the room, it is a blatant lie, poor salesmanship, and just a ploy to close a sale. I will not be looking or buying anything in the future from this establishment.

Just bought my second bed from Sleepy's. Bed's have to be…read more"thee" most difficult item to comparison shop. Manufacturers purposely name beds with the exact same specifications (other than maybe the decorative fabricused on the outside) different for each retailers. Meaning you can't go to Macy's, or JC Penny's or Sleepy's or any other bed shop with one specific make/model and compare the prices in each store. None of them will have it!! It sucks, and should be outlawed. That said, I can't tell you "what a great deal I got" compared to the other mattress stores I went to! What I can tell you is this: "To be forewarned is to be forearmed". Be ready, willing and able to negotiate the price of everything! That includes the base price of the mattress, the box spring, delivery, removal of your old bed, and any mattress cover or pillows you may be talked into. A word on mattress covers... Regardless of the term (# of years) of your warranty, if you get any stains on it, the warranty is void!!! So get a mattress cover that will prevent the mattress from being stained. Sleepy's will try to sell you their "Dri-tec" mattress cover. At about $140 retail, depending on the size of the mattress, it's pretty pricey compared to what you can buy at a store like Bed, Bath & Beyond. If you buy their "Dri-tec" cover, Dri-tec will "supposedly" pay for a new mattress, if needed, even if it stains through. So take that for what it's worth. Now... a word on pillows: They want you to buy their special "the way you sleep" (or somethig like that) pillow. You buy the pillow for the way you sleep (whether you sleep on your back, front or side). Do yourself a favor... Don't waste your money!!!!!!! I'm a big guy. 6'-2", 300lbs with wide shoulders. I sleep on my side. So I bought the "Side Sleeper" version. Now any chiropractor will tell you, a man my size, who sleeps on hs side, needs a pillow which doesn't allow the head to drop too low before it is supported by the pillow. The neck/back need to "remain in alignment", as it were. This pillow was so high that my head was being pushed up thereby straining my neck. I lasted 30 minutes then grabbed my old pillow out of the closet. The killer? I took the pillow out of the original wrapping... can't return it. There's almost $80 bucks down the drain! Lesson learned: if you want to "try" it at home, don't take it out of the wrapper. This way if you don't like it, you can return it. But make sure you cover the plastic wrapping so you don't suffocate will ya?!! But I found a way to salvage some of my money. I opened a seam, took out about 20% of the poly fill, and sewed it shut. Feels great! Not bad, eh? All in all, they delivered when promised, and I would recommend them. ...just be prepared to negotiate.

We had an amazing experience purchasing a mattress and pillows from this store! Anthony C was so…read morehelpful. He listened to what we were looking for and provided us with multiple options and undivided attention. We will definitely be returning! Thanks for a great deal, Anthony!

Great store offering a terrific product. Not cheap, but top quality rarely is. I'd offer it's…read morewell priced for what you get.

This was an amazing experience from start to finish. The…read moreselection, service and professionalism of the entire Boll and Branch team was excellent. Each member of the team takes a personal interest in your vision. They never rush you , and they afford you the time you need to make the right decision. I would highly recommend them!!

I like Macys furniture, I think the furniture is higher quality than most…read more I will always recommend that you purchase the warranty with the furniture. I have had this pay off twice. The first time the fabric was pulling up on a couch after six months. The second time the power button to one of the power recliners failed. Macys chose in both cases to give me a credit for a new couch. Service at the store is solid, pushy but not too pushy.

Mary the saleswoman is amazing. So friendly helpful and beautiful inside and out. The store itself…read moreis full of tasteful furniture and anything you might want