Terrible clinic and staff. For my first appointment (consult), I was not seen by the doctor but by…read morethe PA. The only time the doctor said hello was when my husband was doing his bloodwork. The male doctor is not very compassionate and has the worst bedside manner that I have seen. For my egg retrievals, the anesthesiologist was literally 3 hours late and I lost the entire lot. I got no apology and no refund. The doctor blamed me and said I had suboptimal fertility and refused to even do an implantation. I guess he didnt want to affect his numbers and thought that I would ruin his implant-to-pregnancy ratio. He made me freeze my embryos forcing me to pay storage fees and still would not implant. I ended up being forced to destroy the embryos. The staff was equally as rude and treats patients like liabilities. Look it is bad enough that we are going through difficulties getting pregnant, but they had no compassion at all. Well, fast forward to months later and a different clinic with much better reviews. I saw a better doctor who said my egg count was excellent. We got pregnant on the FIRST ATTEMPT. I am now looking at my little one. Also, be forewarned that this clinic does NOT work on weekends, not even for monitoring. Go at your own risk.

Best medical clinic experience ever. Streamlined process and efficient monitoring. The entire staff…read moreare very caring and helpful. Cannot recommend fertility institute enough. I now have a beautiful almost 2 yo, who we conceived only after a month of seeing Dr. Berin, and another on the way, thanks to Dr. Berin and the entire staff.

I went to see Dr. DeNoble for a specific ongoing urinary problem, etc. It begins with her office…read morestaff, they are so professional!! Also, her medical assistant was wonderful!! The Doctor herself is so compassionate and extremely thorough. Dr. DeNoble has an Fantastic Bedside Manner, she listens to her patients and gives them options to consider and review. The Practice contacted my insurance company and it was such a pleasure dealing with this Doctors Office, I cannot say that about other Doctor or Dental offices. In this day and age they all want to rush you in and out, and don't give you that One on ONE Customer Service Experience that you deserve. I would highly recommend Dr. DeNoble. Sincere Regards, Stefania

Looked like a great option. Basically a five star rating. But when I reached out insurance. I was…read moreinformed they bill all insurances as out of network. Which does not work for me.

Very negative experience The office is very disorganized,…read moremultiple errors with pharmacy scripts and very unprofessional handling of everything. Billing department does not supply CPT codes and makes many errors. Strongly recommend finding another clinic.

Dr. Berin is absolutely the best. In 2019 I went through IVF with Dr. Berin and now my son is a…read morebeautiful 2 year old. I am currently 17 weeks pregnant with my second transfer from the same retrieval. The office hours are very convenient early in the morning. I was able to go and complete my visits before my 2 year old even woke up. Without Dr. Berin, my dreams of a family would not have been possible.

From the first phone call I made to book a consultation I was greeted with a friendly, upbeat,…read morehelpful receptionist. Walking into the office the first time, coming off of a couple of failed ivf cycles with a previous doctor I was nervous and emotional and a little defeated. Dr. Kofinas examined me and discovered that I had many more fibroids than I had known about and a significant amount of endometriosis that I had not known about at all. He seemed confident that this was the reason I wasn't getting pregnant and we quickly scheduled my surgery to correct these issues. I can't explain the emotion and relief I felt to finally feel like there was a reason for my lack of success and not just "unexplained infertility ", the diagnosis that my previous doctor had given me. I had proceeded with multiple egg retrievals and finally a successful embryo transfer a few months ago! Through the entire process the professionalism and kindness and personalized approach to myself and every patient was exceptional. The confidence and trust I had in Dr Kofinas was truly the most comforting thing through such and emotional process. All of the staff always greeted me with a smile and answered any questions in a way that took away any fear that I'd be fixated on. This entire office, and every one I encountered along the way in the manhattan surgical center, are a collection of such special people who are truly in the right profession and I can't express how grateful I am for each and every one of them. I'd be writing this same review even if my experience wasn't successful. Dr. Kofinas was extremely thorough and just an amazing doctor and person. Angels on earth! -Nancy Pollock

I was a patient at the Roslyn office. Dr. George Kofinas, Dr. Narine and their team are AMAZING. We…read moredid many rounds of IVF with them and everyone there was so helpful, sensitive and kind through all of our ups and downs. They were always available to talk or for a last minute visit. Every single member of the staff is overwhelmingly dedicated and caring, they make every patient feel like family. The surgery office by Wall Street also really makes you feel safe and comfortable, and the surgery staff and anesthesiologists are wonderful. My husband and I struggled with poor genetic quality with the embryos we produced, and Dr. Kofinas recommended trying PRP in my ovaries. Shortly after we became pregnant with a healthy baby girl, who was born recently. I couldn't recommend the Kofinas fertility team more.

Dr. Zapantis and his entire team are truly amazing. From day one, I have felt welcomed, supported,…read moreand genuinely cared for. After experiences with larger fertility clinics where I felt like just a number, this office has been completely different -- here, you are treated like a human being. For the first time in this journey, I actually feel happy instead of stressed. Everything has been so smooth, organized, and seamless, which has made such an emotional process feel manageable and even hopeful. What truly sets this practice apart is that Dr. Zapantis personally performs all procedures himself. He takes the time to answer every question thoroughly and even draws diagrams to ensure you fully understand your treatment plan. He creates individualized plans for each patient and works closely with you and your spouse to make sure everyone feels comfortable and confident. He has also been incredibly flexible and accommodating with my husband's work schedule, which has meant so much to us. Because this is a smaller practice, nothing feels cookie-cutter or like a one-size-fits-all approach. Every treatment plan is truly personalized, and you can feel how much thought and care goes into every decision. Everyone here goes above and beyond -- you never have to worry about being left waiting for a phone call or email. Communication is prompt, clear, and reassuring, which makes such a difference during a process that can otherwise feel overwhelming. Priscilla is always quick to respond and so helpful. Joyce is consistently kind and welcoming every time we walk through the door. Sandra patiently answers all of my questions, reassures us, and even gives me a hug when I need it most. Kim and Susan have also been wonderful to work with. The entire team is knowledgeable, compassionate, and truly makes you feel like family. Fertility treatment can be an emotional journey, but this office makes you feel heard, supported, and cared for every step of the way. I am so grateful to be under their care and highly recommend them to anyone navigating infertility.

I could write an essay about how amazing Dr. Zapantis & this office is! They truly understand how…read moresensitive & heartbreaking the fertility journey can be. Every single person in the office is so kind, responsive & helpful. Every single appointment was on time. Dr. Z does so much himself, and he never makes you feel rushed, even when you have a million questions. I was recommended by two people and recommend him to everyone. I wish he could deliver my baby too! If you are looking for a fertility doctor, look no further.

I was beyond impressed with my experience with Dr. Traub and his staff! Dr. Traub is extremely…read moreknowledgeable, professional, and excellent bed side manners. From entering his office and working with his staff and nurses, to the cleanliness and the exam rooms, to the check out process. Highly recommend!

From the owner: Reproductive Center of Central New Jersey helps men, women, and same sex couples with all their…read morefertility needs! We provide comprehensive fertility treatment options including In-Vitro Fertilization (IVF), Intracytoplasmic sperm injection (ICSI), Intrauterine insemination (IUI), and Pre-Implantation Genetic Diagnosis (PGD). We have active Donor Egg, Embryo Donor, and Gestational Carrier programs. Our patients can also preserve fertility for the future with egg freezing. Reproductive Center of Central New Jersey also helps women with reproductive hormonal problems such as PCOS, thyroid disease, and ovarian failure. We also perform surgery for problems such as ovarian cysts, endometriosis, pelvic pain and fibroids.

Best reproductive clinic ever! Everything was very coordinated. The only issue I had was the first…read morecall to report that my period started, but it was during Thanksgiving so I completely understand and don't blame them. After that, everything went smoothly. I got pregnant on my first round, and Dr. Klein was very attentive, kind, and supportive throughout the process. I'm very grateful for the care and experience I had."

I would leave 5 stars for just the medical staff- my entire experience there was incredible, I was…read moreso comfortable and I gave birth to a beautiful baby boy in 2023. My overall rating is dragged down by the billing department- it's been an ongoing painful process with them that we are still dealing with. As others described- I have filled out endless forms since 2023 to destroy specimen no longer needed. A year after the forms were signed, I was told there was a clinical error but my initial dates would be honored. Then the bills came. Impossible to get someone on the phone, when I finally did I was first told don't worry, it's a new billing system acting up, ignore the bills. Then the bills came again and I thought we were finally done after yet another round with the billing dept, but now a collection agency is in the mix. It's been impossible to get an accurate breakdown of what we are even being billed for and at this point I just want to pay and move on. So, beware I suppose if you choose RMA, be very clear and capture all communication so you have it if needed.

I cannot say enough amazing things about this fertility clinic and the incredible team at both the…read moreWall Street and Staten Island locations. From day one, the staff at both offices have been professional, compassionate, and truly supportive throughout my journey. While both locations are wonderful, the Staten Island office holds a very special place in my heart. The entire team there is incredibly attentive, always taking the time to answer every question I had and making me feel heard, comforted, and cared for during such an emotional process. After working with them for almost two years, they truly became a source of strength for me and my husband. Dr. B constantly reassured us that everything would be okay and reminded us to stay patient, even during the most difficult moments. His encouragement meant more than words can express. Thanks to the care and dedication of the team, our second transfer was a success, and we are beyond grateful. A special thank you to Dr. Kofinas for both my retrieval and transfer -- your expertise and care played such an important role in this journey. I am especially thankful to Dr. B and the entire Staten Island staff because, with their support, this experience felt so much less overwhelming the second time around. I would also like to thank Dr. Taylor -- every appointment I had with her was always pleasant, warm, and reassuring. This clinic doesn't just provide medical care; they provide hope, compassion, and unwavering support. I am forever thankful to this team for helping make our dream come true

I had a really frustrating experience with Kofinas Fertility Group and feel like I should share it…read morefor anyone trying to make an informed decision. I was told upfront that they were in-network with my UHC Empire Plan. Based on that, I moved forward with testing. After claims were processed, I found out that while office visits were partially covered, imaging done in the same office by the doctor was billed out-of-network and denied. That was never clearly explained to me beforehand. For context, I've been to two IVF clinics while living in Florida and used the same NYC insurance. Both of those clinics gave me a full breakdown before I even met the doctor -- what insurance would cover, what might not be covered, and realistic out-of-pocket estimates. That level of transparency made a huge difference. I didn't get anything close to that here. A good example of the communication issues: the cost of my husband's sperm analysis was never brought up proactively. I only learned about it because I specifically asked during the appointment scheduling call. If I hadn't asked, it would have come as a surprise at the appointment. I also know my insurance would have covered that service if the clinic were truly in-network. This is just one example of how things are handled. When I started asking questions, I got vague answers. I was told they would "eat the cost" of denied claims, but nothing was put in writing. At the same time, I was told I'd still be responsible for larger procedures and testing. When I asked for clear pricing, I was told costs depend on what insurance pays, which made it difficult to understand what I'd actually be responsible for. The financial responsibility meeting was also uncomfortable. Asking basic questions seemed to annoy the person I was speaking with. When I spoke to a supervisor, the tone felt dismissive and there was no acknowledgment that I had been told they were in-network in the first place. Also, none of the phone calls are recorded, so there's no way to go back and verify what was said. I do want to say the nursing staff at the Staten Island office are absolutely wonderful. They were kind, patient, and supportive every time I interacted with them -- truly the best part of my experience. Dr. Peter has a calm bedside manner, but I personally found it hard to fully trust the guidance when there didn't feel like there was alignment between what was being emphasized to me and the overall approach. For me, that consistency matters when I'm making important health and financial decisions. Fertility treatment is already stressful enough. The last thing patients need is confusion around insurance and billing. Clear, upfront information should be standard before starting any testing. If you're considering this clinic, I would strongly recommend: getting everything in writing regarding what is actually in-network asking for a full itemized cost breakdown upfront confirming how imaging, labs, and procedures are billed I wish I had done that before starting here.

I highly recommend Dr. Traub. He is extremely knowledgeable and always answered all my questions…read more(big and small) at our appointments and even by email! We felt very comfortable with him and his entire staff and never had a bad experience. He and his staff truly care! I had my laparoscopy done by him for endometriosis, tons of other procedures and tests, IUI's and IVF. Now we have our beautiful 6 month old baby girl! We are so blessed anI am forever grateful to him. We always recommend our family and friends to him. Added: I truly cannot say enough great things about Dr. Traub. Tonight, 9:00PM (outside of business hours) I was at the pharmacy to pick up a prescription I needed to begin tonight and had a ton of issues with them not filling it / issue w the prescription etc etc. I emailed him on the spot, he literally called and resolved it for me and I left with my prescription. What doctor does that?! He is incredible. I am so appreciative of him!

Please think twice before going to Island Reproductive Services…read more I'm sharing my experience in hopes of saving someone else from the frustration, emotional toll, and wasted time I went through. I initially went to Dr. Knockenhauer to investigate why I had experienced two miscarriages after having my first child naturally, without complications. At our first consultation, he laid out a clear 10-step plan -- starting with bloodwork and ending with IVF as a last resort. It sounded thorough and gave me hope. However, after just steps 1, 2, and 3 (including an HSG), he saw that I had GHI insurance -- and suddenly, he jumped straight to IVF. Despite not yet identifying the cause of my miscarriages, he assured me that IVF would reduce my chances of miscarriage by 10%. I trusted his recommendation, assuming he had my best interests in mind. I underwent two egg retrievals and an ultimately failed IVF transfer. Only after that failure did he test me for endometritis -- something that was step 4 on his original plan. The condition turned out to be the likely cause of both my miscarriages and the failed IVF transfer. I had already endured six months of invasive procedures, emotional distress, and unnecessary treatments that could have been avoided if he had simply followed the protocol he originally outlined. It felt like once my insurance was revealed, the priority shifted from proper diagnosis to profitability. Additionally, the office is run like a factory. Multiple patients are booked for the same time slots, so you're often waiting over an hour. The nurses rush through instructions for IVF medications so quickly that there's no time to ask questions or get clarity -- and considering how complex and sensitive these medications are, that's unacceptable. In the end, I switched clinics and got pregnant naturally with the help of a doctor who actually listened and cared. I was even told I never needed IVF in the first place. This was one of the worst medical experiences I've ever had. I strongly encourage others to seek care elsewhere -- from a provider who is committed to truly understanding your case and not just jumping to expensive procedures.