I just had the great pleasure of speaking with Ciarra , In customer service, You can sense her smile over the phone !! the sweetest person ever. very understanding and helpful. She is definitely an asset to the Republic Team.. read more

We are scheduled every Monday for trash pickup... nobody showed up.. today is Tuesday and all cans on our street are sitting there full today and out in the street in front of our homes..I tried calling them and nobody answered the phone. read more

Take all of your trash to Western Elite, they may charge to dump but there's entire operations poops on whatever republic services has going. I'm confused on how republic services is still operating as a business. The Henderson location and North LV location are both just completely unorganized, the employees who work there on property suck and have no hustle, no motivation, no nothing. If you want to spend your entire day to dump something that should take 10 min come to republic services IF YOU WANT A SMOOTH, FAST, HASSLE FREE DUMP, TAKE YOUR BUSINESS TO WESTERN ELITE ITS WORTH IT!!!!! COMPLETELY STRESS FREE at WESTERN ELITE Everytime I stop by republic it's a problem read more

They are incompetent and miss pickups and don't get back to get them. Customer service is hard to understand and disrespectful

This happened in Henderson in the SVR houses on Boulder Hwy . There is no excuse for this but , there should have been many people fired for their actions and lack of actions . How does the trash truck drive up and down the streets and forget to dump not 1 but 2 objects of waste outside 2 different residents on the same street ???? And when the drivers pick up trash at times they will leave papers , broken glass etc. on the ground , why can't they do a better job ? Carry a broom and shovel and clean up the messes you make .... You're getting payed way better than you should be and your work is not all that physical.... Try joining the military like I did during the Vietnam times .... You have cushion jobs .... You can do better ! read more

I'd rate negative 100 stars if I could. Their driver hit our bush and messed it up and dealing with management to correct the problem has been a nightmare. Their driver is a sneak too. He tried to put the broken pieces back in the bush to hide his mistake instead of owning up to it. HORRIBLE COMPANY that gives you the run around over solving issues. Mind you our HOA is VERY STRICT and Republic supervisors were told this a week ago when it happened. Still no results. Not even close. read more

Republic Services - Recycling Center Near Me - Henderson, Nevada

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The drivers look for a BLACK trash can on trash day. Republic gave me a BLUE trash can! They assured me that this was not going to be a problem, even though everyone in my neighborhood has black trash cans and blue recycling cans. So, about once every 2 or 3 months I have to call Republic to have my trash picked up because the driver missed it on trash day. I have asked several times to have the blue can replaced with a black can in hopes this would resolve the problem. Although Republic agents tell me they will replace it NEVER GETS DONE! read more

On occasions, trash tends to spill over onto the street as the trash receptacle is being lifted and the trash is dumped into the truck. I've seen several drivers pull away clearly aware that some of the contents were left on the street. However, what I personally witnessed today was the driver get out of his truck, walk over and pick up the contents that fell out of the receptacle onto the street. After putting the trash back into the receptacle, he then sent the can up a second time ensuring that it was empty. Taking the time to exit the truck in 100+ degree weather I thought showed commitment to his work and a desire in wanting to provide good customer service. With that said, I wanted to take a moment and commend the driver. Although, I did not get his name, he was driving truck #1699 and was in the Inspirada area. My hope is with the information provided you'll be able to identify and acknowledge the driver in some fashion for his efforts. read more

Shit website never works. wanted to change payment method. people at call center in Botswana can barley speak english from the script. cant log in to do it myself because the shit website does not work read more

I contacted customer service this morning. They were terrific and solved my problem immediately. Great customer relations and it was a pleasure to speak with Isaac. read more

Worst service ever. Never picked up bulk on time. I recently moved into a new home (about two months ago), and I've had scheduled bulk pickup service six times since then. Unfortunately, every time scheduled pickups have been missed, and no one has come by to collect the items. This has been particularly frustrating as I'm still unpacking and generating a fair amount of bulk trash. Since pickups are scheduled on Fridays and your offices are closed over the weekend, I'm often left with large items sitting out for several days. Given how windy it gets in the area, the trash sometimes blows into neighboring yards, which isn't ideal for me or my neighbors. To manage the overflow, I've keep making trips to the local dump myself--but I'd really like to rely on the service I'm paying for. Customer service is nice, but not amount of complaining is making any impact on the ability for them to make it to my house when scheduled. read more

Not sure if this is my Republic Services or not, I live in 89123. This morning they came around to pick up the recycling. The service worker accidentally dropped some of the garbage...,did he leave it there on the ground?, No!!!, he did not. Thank you for integrity and helping to keep our community clean! read more

it amazes me that you pay $55 a month to have three cans picked up once a week and it used to be twice a week and they brought it down to once a week. It still charges the same amount of money actually more now I don't know how many times that I only put out one can or two or sometimes none but if you want to bring a load to the dump on cape horn Street your drivers license has to match the address on the bill otherwise they refuse and a 5 x 10 dump truck full of clean rock. They wanted to charge me $160 and I said my license doesn't match the address because I have, different addresses multiple places what does it matter to you? My name is on the bill from that address and I paid the bill but yet I can't go dump there and I look at it like this if I paid that much money for three garbage cans and I only put one garbage can I don't know how many time a year . Technically you owe me money because I haven't put out three cans every single week all year long but no won't let you and I said well what if I decided to clean up my mom's yard and I have to bring a load here well, I have to have my mom in the car with her drivers license to match the Republic Bill, I'm sorry Republic Services I go to the dump maybe twice a year you take down license plates you take down drivers license you know how many times people go in and out. It is absolutely asinine that my drivers license address has to match an address on the bill my name is on the bill. I paid the bill out of my bank account, that's what counts. and I like to point out that the lady talking to me said sorry those are Henderson rules. What does a Henderson rule have to do with Republic Services? Because it's in Henderson? and then what I don't get is if I have multiple houses and I pay multiple Republican bills for any of these locations and my name is on each individual bill. It doesn't matter I should be allowed to dump. My name is on the bill and I pay for it . read more

My recent visit to the Republic Transfer Dump Station left me thoroughly frustrated due to the exorbitantly long wait time. Despite arriving with the expectation of some delay, the wait far exceeded what I anticipated. The lack of efficient management and limited staffing contributed to the aggravatingly slow process. The facility itself seemed well-maintained and organized, but the wait time overshadowed any positive aspects. Spending an excessive amount of time in line was not only inconvenient but also time-consuming. It significantly diminished the overall experience and left me feeling disappointed. I urge the management of the Republic Transfer Dump Station to address this issue promptly. Improving staffing levels and implementing more efficient processes would greatly enhance customer satisfaction and mitigate the frustration caused by prolonged waiting. Overall, I am still very grateful for this free service to Las Vegas resident. It's really beneficial to have a place we can dump big items for free. read more

Sure, leaving a great review for a TRASH company! Why not! When peo0le do a good job thatbhelps you, they deserve a compliment. Our driver, Donald, is excellent. He is friendly and pays attention to sloppily filed cans and tries to ensure there is no residual on the street. Trash pickup is an important aspect of our community and appreciation should be shown! Thanks! read more

This review is for the dump site, which I didn't even know existed until this past weekend. I was in the process of moving my storage unit for work. I used to live in this area, and needed to move my unit closer to where I now live, which is a good half hour away. I wasn't sure how to do this, so I'm thankful I looked at Yelp and actually found that Republic Services has a dumping site nearby! I had no idea. I called them just to make sure I was able to do it. The woman on the phone was sooo nice and helpful. She gets 5 stars. Great customer service there. The three stars is for the dumpsite cuz it was what Yelp says when you plug in three stars... okay. I pulled up about a half hour before they were closing (at 3pm) and figured I had plenty of time. Wrongo. This line was baaaacked up. I think I was the only non-truck person there, but don't worry, my little Toyota Corolla was filled with junk I needed to get rid of. As I'm waiting in this line in my car, I noticed the billion of birds over here. Damn, there are a lot of birds swarming. After waiting about a half hour in my car, and with a few minutes before they were going to close, I made it! WOO! I tried joking with the woman who took my ID to check me in, but she wasn't interested. She handed me a pink slip and told me to head to dumpsite 2. Okie dokie. Though I had no idea where that was. Luckily, there was a guy standing there and he directed me. As I approached the warehouse of garbage, I was greeted by another guy. Again, he was fine. There are signs everywhere that say no phones. I'm assuming they don't want anyone to document how clearly depressing it is how much waste we as human beings go through. I get it. The man told me where to go and park next to some white car. I pulled in and as soon as I got out, I was approached by another guy working there who simply was motioning me to turn my car around. HA. Funny he thought I could back my car into anywhere. Anyway, I was able to do it by the grace of God. After I was done, that man came over to help me which I thought was nice. Maybe because I was the only female in a mile... Idk. But I appreciated it!! "Throw it anywhere?????" I asked. "Throw it anywhere!" he responded. What?! It was weirdly liberating... just tossing shit on a pile of more shit. He gets 5 stars for helping me. Again, 3 stars cuz that dumpsite was disgusting, but I don't know what I was expecting. 5 stars for the man that helped me toss my stuff out of my car. 0 stars for the smell and the birds and how much garbage society accumulates. read more

Almost October and Republic Services has still NOT opened up the main dump facility. One has to wonder if the delay has anything to do with customers not driving half way to Utah to dump at Apex and the overhead saved from keeping the main dump on Cheyenne closed. Open the dump or put the contract back out to bid. read more

Republic is *the* premier trash service in Las Vegas. When you think of trash, think of Republic. Trash employees? Think Republic. Do you want a trash service that picks up your trash? Well, that's barely Republic. Need boxes picked up? Out of luck. Need bulk pickup because you and pretty much everyone on your street just moved in? Well if you try to plan that out based on their *premier* website? Out of luck, it doesn't work. Honestly, you're probably better off burning your trash in your yard because Republic is the "top of the trash heap". I give Republic 2 big dumpsters full of trash that gets everywhere, because that's what it is: TRASH read more

Republic Services did not pick up our trash on May 17th. We contacted them online and the automated response was that they would pick it up the next business day. The same unemptied trash bin was still at the curb on May 24th. And guess what- the bin is still at our curb today. I have reported this on their website and they merely ignore me. I tried to call their number and it rang 50 times with no answer. This is disgusting and I think my next step is to get a lawyer and file a complaint against them. It's so ridiculous and unsanitary. read more

Expect long line at this landfill . You also need proof of Republic Service bill to dump here. I usually had good experience with their customer service but bad experience with the big item truck driver. The last one purposely Didnt pick up my couch. One phone call and they made the driver turn back around to pick it up. 12-31-22 I'm changing my star. This last week weekend, the big worker would not take my wooden bench. It appear they're lazy when it comes to bigger items and nick pick. Any reason why? read more

Republic Services - Recycling Center Near Me - Henderson, Nevada

Went to dump this morning 4/22/25 ! I find it odd that every time the big fat black guy with braids is in the booth to let you in. He harasses us every time we come . Is very rude talking under his breath . It would be different if when we go on weekends when he doesn't work we have no issues? Our bills paid my license is valid, but everytime with him it's a new rule . Hope republic services drug test cause he looks higher then snoop dog . read more

The customer service is always great. When I call the agents are always helpful. They take time to listen and answer questions

Excellent services......they missed a pickup, called them they back on the spot even on the weekend. Thanks you.

Hey......it's a dump! We weren't sure what time they closed. Got a few conflicting times. When we got in line, it was around the corner. We were hoping we would get in. In time, we didn't know how it works. Time is ticking. Oh, we were hoping to get to the gate before they closed. Well, they stop the line from getting longer one of the republic service trucks at the end of the line. We finally made it to the front. Andrea assisted us and did what he had 5o do, took our payment, and we were headed to go and dump our stuff. read more

At 6am, the very close dumpster at morello park apartments is smashed and crashed so loud by your trash collector that it awakens every single living human within a half mile radius. Our special needs, cardiac child wakes in a visceral panic and comes very close to seizing from the sheer panic of being awakened like that. Stop your 6 am passive aggressive bullshit or you will be facing the business end of an ugly lawsuit. read more

Tried contacting them 6 times by call and emailed them 3 times concerning oil spillage and questions about rubbish services. Each time I call the representative says they will let their supervisor know about situation. We live in a new gated community and their recycle truck leaked oil all over our new roads, and every time they stopped to get the recycle container there were oil left at all of our houses. HORRIBLE. What makes it worse, the part no one has contacted our association or me as a client. On another occasion, the recycle truck driver must have knocked down over a dozen of the bins, and didn't stop to pick it up. One bin was in the middle of the road. Very rude and no respect. They have been late for 3 weeks straight. Terrible management and wish there were more choices. read more

Never thought I'd review a waste removal company, but here it is! I had a large microwave that I wanted to get rid of. On the recommendation of someone, I drove to the Republic Services Henderson location and waited in line. Seeing the sign by the gate I was worried how much dropping this off would cost me. The dude at the gate was nice and checked my ID to make sure my residence uses Republic Services (it does); he gave me a paper and I drove into the lot. Once there you follow the line of cars/trucks. To my surprise, they tell you what pile to throw the items into and off you go! Easy, relatively quick process! read more

Republic Services - Recycling Center Near Me - Henderson, Nevada

I work in property management and have to contact Republic Service every week to make sure the previous tenants do not leave a balance on their account for the homeowner to pay. It is like pulling teeth to get answers on accounts that can cause a homeowner to have to pay $100-$1000 of dollars when a tenant vacates. The people that work with Republic Service have no customer services skills and are extremely rude. The worst thing of it all is we have to deal with these people. You can't turn trash off. read more

This seems to happen quite often, but the trash and recycling has been skipped at MINIMUM once a month. I know other neighbors have expressed their concerns regarding this situation that continues to occur. Even when reaching out to the company, they fail to show any type of remorse or grief. The neighbors all pay to have the trash and recycling to be handled by this company and it seems that they are not fulfilling the business of paying customers read more

they totally disregard laws from local to federal to block handicapped people. on the PMI near 5400 s. rainbow they have for several months had a large construction dumpster blocking most of the handicapped parking spaces. this makes them and all the located facilities in violation of ADA, Title Iii and 9 as to minimum required spaces. read more

I will say I was impressed this company reached out to take care of what happened. Usually larger companies do not care about customers, but this company was a pleasant surprise! Thank you for caring!! read more

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If I could rate zero or a negative I would. Additionally, I understand the Cheyenne transfer station had a fire and has been shut down for some time. I understand there will be issues. I am sure this will get blamed on Covid or lack of workers? That seems to be the norm for lack of management these days. This leaves the Henderson (Cape Horn location) covering for Las Vegas and Henderson. Unless you want to go to the actual dump out at Apex. Which we eventually did. (That is another story/nightmare). Anyway 7/8/2022 we end up at this Cape Horn location at noon. In a string of waiting vehicles. Over the next hour we creep down the side of the main road, turn right on to a side road. Get within about 10 vehicles or so, of entering the transfer station entrance. Here we come to a dead stop. For the next 45 minutes not moving. Thinking they must be running dozers to push dumped items down the chute. Then out comes a supervisor (just before 2pm) telling us they are at capacity to finish up by 3pm. Turning us all away. Not in the least friendly. Complaining about herself being in the heat. Not really concerned we had been sitting in line for 2 hours. A whole string of people behind us. Like they couldn't anticipate this and informed the line hours ago? Cheyenne has been closed down way before today. It is not like it just happened that day. How republic services can operate one location instead of two thinking they can run the same schedule is plain incompetent management. This serves the public, small contractors, and landscapers. Customers that may be getting charged by the hour while contractors wait in line. Just as a homeowner that uses these facilities once or twice a year, this is unexceptionable. I can't imagine how contractors are fuming. We are paying premium rates for what we used to have picked up twice a week. Which went to once a week. Dumpster rental has gotten unaffordable. There is not enough room in residential garbage containers to simply feed landscape trimmings into a single weekly pick-up. Some of this mass line is self inflicted even without having to shut down one of the huge transfer stations. After finding Cheyenne closed and attempting to call into Republic Services customer service. Wait times are very long. Made multiple calls. Eventually got through. Talked to some agent that is in some other location? She didn't know anything about Cheyenne being closed. Really not helpful directing us to alternatives. Their website is not helpful in this situation. Using Google was more informative. Very sad state of affairs. After getting turned away at Cape Horn. We drove to Apex, to the dump. A whole story there. We started this nightmare leaving the house at 11am. Returned home at 5pm. 105 miles, $51.50 in fuel. Our city representatives better seriously consider another company when this contract ever comes up for bid again. No competition means they could care less about customers as long as we pay our bill. read more

The 1 star review is an overstatement. I came to dump tree branches and was told that my house doesn't have any "trees". The mad at their lives employees pulled google images and said the trees in my backyard were from our neighbors hanging over. So being a paying customer I was forced to pay even more to dump something that should've been free to me. I had my drivers license and proof of residency. Although I do believe it was discrimination, I'm asian and was asked all sorts of questions at the gate(I was arguing with the mad at life gate keeper for over an hour). As I left, the gatekeeper said, "don't you ever come back here again". There was an older white gentleman behind me dumping tree branches as well which took him no longer than 1 minute to get thru. I highly doubt they pulled google images of his house and stated he didn't have trees. I called Republic Services and guess what, the reviews are true. They give you the run around and pretty much gave me a "fuck you, where else would you dump your trash". I'm out $185, but let's face it, If I knew you had no where else to dump your trash I would charge you more too. A trash company hiring trash to dump trash, how do you think business will go? read more

We've just moved here and we are already having bad experiences with Republic. Customer service on the phone was horrendous and they have NO flexibility on pickup. I mean NONE. We have a lot of recyclables and will have to call another company to take care of it. I saw a comment referring to the lack of courteous service on the phone. It was NOT exaggerated. My question is how come Republic is still the contracted service for our community? read more

Although it's only 3 stars it's tough for disposal company to score high so adjusted this is probably more like a 4 star review. I am grateful for this service to be able to have a place that's an actual dump! It's free if your account is current. If you don't have your latest statement your license will suffice as proof of address for account currency validation. Nice job today and the line was Not that bad as Compared to previous visits - read more

I've been waiting over 2 hours to dump a truck load of household items to the PUBLIC DUMP. I have yet to make entry. Terrible customer service. read more

Republic Services - Line to make entry into the public dump. - Recycling Center Near Me - Henderson, Nevada

Sucks!!. My kids and I worked hard to clean up the yard went to dump it and I was charged. My bill is paid. I asked to speak to the supervisor. She said we were there a month ago. I told her that was not true. Than she said we were there last week. I laught and told her no we weren't. I asked for a print out of when we dumped last. 2019!!! Had to pay to dump. What kind of scam are they pulling. This is why people are dumping in The desert!!! Let people dump!! read more

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Sick of this. Republic services literally has a pickup schedule on the app that I follow and yet I'm left with this. Not to mention all the other trash that has flown into neighbors yards. Mind you, I had neatly stacked up my bulk boxes next to my trash and recycle bins. They only picked up my trash and left my recycle and bulk. This is by far not the first time. Oh and since my trash pickup is on Fridays sometimes as late as 6 pm, there is no customer service to speak with until Monday and even so, they don't rectify the problem. read more

Republic Services - Bulk trash that was neatly stacked next to the bins before only picking up regular trash bin. - Recycling Center Near Me - Henderson, Nevada

customer service woman was a huge bitch about picking up two extra trash cans off my property. i said "i think i have two cans..." she cut me off "DO YOU THINK OR DO YOU NOW SIR?? because we are not doing this AGAIN!" so i cut her ass off "THERES. TWO!!!!" how TF are you not going to do your job twice?? you'll do it as many times as i ask WHEN YOU WORK TO SERVE ME THE CUSTOMER you stupid idiot !!!! read more

Always a line..last time I was there at the dump to take a load it took an hour and a half. The recycling there is confusing. This place is quite literally..a mess. If you have hours to waste, go for it read more