"What could improve?" - Everything. I've rented from them for almost 3 years and there is always a…read moreproblem with the building or my apartment. I've come home from work and been locked out of the whole building because my key fob suddenly doesn't work (at least 6 times this has happened). In the middle of summer the AC stops working for weeks with no communication about it getting fixed. Now in the winter the heat stops working in the middle of the night and I have no hot water past 8 pm. The parking lot is supposed to be gated and closed off from traffic downtown; never happened (and my car got wrecked because of it) and people park in my spot that I pay for with my rent all the time. They want me to call when that happens but their hours are 8-4 pm and I work at a hospital so I get home late and no one answers. There's no elevator access for tenants so move in was a mess (i'm honestly terrified about moving out); when I broke my ankle I had to go up and down 3-4 flights of stairs every day with a boot and crutches. It was never stated that would be the case and in fact the tour I had explicitly mentioned the elevator. I was told they never included it in the "amenities" for tenant use so that shouldn't have been something I expected even though my apartment was on the third floor. No one is here in the building during the day if there's ever issues. Heck, the one manager left and we got a new one without any memo - I was texting and calling for weeks with no response until they finally told me. I would submit work orders on the app, call, text, and email and rarely get responses back. Or any resolution. For the rent I pay, I should be comfortable and not worry about getting into the building and having heat that night, and I should be getting updates from someone on the issues I contact them about. When I initially moved in, it was advertised to have a coffee lounge built and a rooftop access within the year - nothing. I frequently can't get my mail because delivery persons don't have access. My floors and doors are crooked; there was food in the fridge and cabinets when I moved in even though I'm the first and only one to live here. There's no window in my bedroom and my bedroom door doesn't stay closed. I could honestly go on and on. I have reached out multiple times and asked to meet with Josh the owner only to be ignored or blown off and I still have the emails for that. So this review is mostly for my own sanity at this point. I've made them aware of the issues and nothing has ever gotten fixed or improved.

I have yet to receive my security deposit and it is well past the 60 day wait I was told. When I…read morecall to ask what's going on (because they stopped responding to my emails), I was told to contact the owner. The owner of the property who I have never met or spoken to before because everything has always been dealt with through them. Stay away from them at all cost and they are very rude on top of that.

When I first dealt with Tom Descammer DeAngelo, I saw an apartment on Market Place. I contacted…read morehim and scheduled a walk through. I went and looked at the apartment with him. It desperately needed painted, screw holes with chunks of plaster out around it, nail holes, peeled pain off the walls from layers of 1940, when the place was built. The kitchen sink wall had metal netting exposed. The bathroom shower had metal netting exposed from the ceiling to the shower cap all the way around.....holes in the bathroom walls. Peeled paint all above the radiators. This was the middle of December, 2019. Tommy DeScammer said it would all be one and I would have to wait until Feb 1st to move in so they can do all the work. OK...................Went to the office, signed the lease. Tommy Scammer said it is his policy to never give a key til day of move in. Move in day......................Jan 30th...1st fell on a Saturday. Moving truck in front of the building. Tom shows up with the key and takes off.....................................NOTHING................................NOTHING WAS DONE......................................NOTHING...........................NOTHING.....................I was stuck. What was I gonna do...................................HE IS A SICK, PIG CON JOB.

I rented for these ppl for a while .dont do it please don't do it there are nasty have no concern…read morefor tenants I've always paid rent for 4years don't owe a dollar. house always cleaned l. Don't cause any problems. But yet they treated me like crap. Have 3kids and they still move like snails to get serious matters fixed. Can't Waite to move and be done with these ppl.

Worst landlord/property management company. Charge way too much in rent for apartments that aren't…read morenice at all. The laundry was broken for a month and they refused to buy a new one. Constantly had prospective buyers coming into our apartment which was very annoying after over 15 visits. The roof was leaking for months and it never got fixed for the whole year I lived there. And no matter how clean you leave the apartment, YOU WILL NOT GET YOUR DEPOSIT BACK.

My daughter lived in one of their units and the place was in terrible repair and service requests…read morewent consistently ignored. Worse still, she moved out over 3 months ago and they still haven't gotten around to returning our security deposit; they didn't claim any damages, just that they haven't been able to act on it yet for a litany of bullcrap reasons ("it's in accounting", "senior management needs to approve the return of a security deposit", etc.). Stay away from any property they manage is my advice based on our experience.

Overly added chemicals in water to cover up contamination. Give you a water report "which they own…read moretesting company," and doesn't show all the chemicals they put in water. Creek Side mobile home park. Septic's back up all the time and they just come in, put lime down and leave it. Major ground contamination. Most in park have some form of cancer. Snow and Ice build ups which are never taken care of. They trap you into renting by acting really nice then they turn their backs on you. Long line of dead trees putting people in danger. Homes have been damaged and they tell you it's your responsibility. Trees laying on power lines shorting out transformers. Rentals charging over $1000 and they increase every year. Water and sewage separate charge which they don't tell you before you move in.

just a bunch of slumlords that don't care about any of their tenants or the condition of the homes,…read moreespecially if anything needs to be fixed, they lie and tell you some one will be out to help and then they never show up and then when you try to contact them they completely ignore any emails texts voicemails and calls. this company is a joke and deserve to be shut down and sued for everything they've got