Awesome facility. Clean rooms and super friendly staff. I highly recommend you stay hereread more

Really great staff. Comfy bed…read more I left something in my room and they held onto it for me . Extra kindness appreciated.

Such a lovely, somewhat hidden venue along the river. Great combo of nature, style, comfort and…read morecharming sophistication. Great bar vibe. Love the back deck for cocktails.

I had a really lovely stay at the Ruby Hotel in Round Rock. The property has a fun, slightly campy…read morecharm while still feeling modern and thoughtfully designed -- overall, it's just a very cute place to stay. The food was genuinely excellent, and the service was warm and attentive throughout. The bed was also a standout -- more comfortable than what I've experienced at most four-star hotels. I also loved the in-room Nespresso machine, which was a great touch. The only drawbacks are the location and setting. It's not ideal if you want to be close to a more metropolitan, walkable area, and being right on the creek means there can be quite a few bugs, especially in the evening. Overall, I'd definitely recommend it if you're looking for a relaxing, stylish getaway with great food and very comfortable rooms.

Our family had an impromptu "staycation" here one day this fall and it was really nice. The hotel…read moreis clean and has a nice fragrance. It overlooks the San Gabriel River, and there is a park and hiking trail right down the hill from the property. We really enjoyed the room and the restaurant on the ground level. They have a great brunch and have a singer/guitarist. I'm sure we'll return to our next caprice.

Do not go here. They are selling passes for a heated pool. When you arrive you will find out that…read morethe pool heater is broken. When you ask for a refund they get rude and deny it. This place is using false advertising to rip people off. Their customer service sucks !!! Avoid this place at all costs. Silvy you need to take some customer service training or find a new job if you're that miserable there.

I stayed here on a business trip. I had the pleasure of interacting with Patricia. She was…read moreextremely friendly. The room was clean and easy to work from. The only thing I didn't care for was the bed was a platform and the mattress easily slid. The mattress itself was comfortable. Definitely would stay here again. It's within walking distance to restaurants and minutes for Historical downtown Georgetown.

Such a nice hotel!! We stayed here for one night during a Texas family adventure. The hotel is…read morenewer and super clean! The staff is very friendly. There is ample complimentary parking. This hotel is just an easy one mile walk from Georgetown's charming town square. They permit dogs for a reasonable fee and our pups were so comfortable there! The rooms were spacious and inviting. There is a complimentary breakfast buffet with plenty to choose from. And my husband enjoyed the proximity to the running trail right behind the hotel! Highly recommended!

A beautiful, warm and cozy house/B&B! The Inn Keepers are wonderful - so knowledgeable about the…read morehistory of the house and the area. They were very accommodating and caring with special food needs. Went above and beyond to serve breakfast items my husband could eat. Even sent us home with items they wouldn't eat. So thoughtful! Our room in the carriage house was so spacious. Definitely recommend this place and would stay again if in the area.

What an incredible B&B. We stayed for three nights and we had a great experience. The San…read moreGabriel House is located in the Olive Street National Historic District of Georgetown, TX. Not only is the house beautiful, the interior of the house is warm and inviting. Our room was spacious and relaxing. Our bed was so comfortable, it was hard to get out of bed. (In a very good way). The house has a great backyard, with plenty of mature pecan trees that provides plenty of shade so you can sit outside and relax. The property has beautiful landscaping, and really helps you decompress. Danni and Mark manage the B&B, and they live on site. Danni is very friendly and she goes out of her way to make sure everyone is is having a great experience. Danni creates some of the best breakfasts that we have ever had, and her creations could be on any fine dining menu. We met Jeannie, the owner, and she was very nice. We also met some great guests, and one couple lives near us. We really connected and we will be going to lunch with them in two weeks. We will definitely go back and visit on our next trip to Georgetown.

We stayed here for 3 nights when my wife had a meeting in Georgetown. The breakfast at this hotel…read morewas as good or better than going to a restaurant and that's rare for a hotel. The waffles and the breakfast tacos were delicious. We tried to cancel the 1st night, but they still billed us for that night because it was past their cancellation time. I was frustrated, but realized it was my fault for booking the 3 nights instead of 2. I didn't read the fine print and apologized for losing my temper. Manny and Janet were very friendly and dedicated. I met the manager Eric at breakfast and we shared stories about growing up in San Marcos. The hotel recently did some renovations and I initially assumed that it was a brand-new build because everything was so new. The room was clean and quiet. There was no problem with noise from the freeway because the hotel is situated on a lower tier behind the businesses facing I-35. Overall, my only disappointment was that the swimming pool is located outdoors and it's not covered. Because of the weather in Texas, swimming pools need to either be located indoors or have a cover if outside.

Old property. Oh my gosh, my first impression is driving up and there is absolutely no landscaping…read moreanymore. All of the drip piping showing, it looks horrible. The management (front desk staff) are rude and not flexible or accommodating. I have to say that $280 for a room is outrageous. Honestly this property isn't worth $180. Would not recommend staying here. Too many other choices in this town.

This is a standard Best Western that offers the same comfort and amenities that you find at the…read morechain across the nation. If you are visiting people living in the retirement community of Sun City, then this hotel is convenient and comfortable for the stay. We had several members of the family stay here. The first floor is reserved for those who might need accessible features in their room or for those who have pets. This location allows hotel guests to bring their dogs, but you must make your reservation in advance to ensure that one of the limited dog-friendly rooms is available. Also, there is a daily charge of $20 for the pet. We were originally going to bring ours, but in the end chose to board them in a facility at home. We ended up on the third floor. There is an elevator in the middle of the interior of the building for accessing the second and third floors. You'll either have a view of the parking lot, or if you are lucky, a view of the pool. Sadly, ours was of the cars and asphalt. No matter, it was so hot, we kept the shades closed the entire time. Our A/C window unit seemed to struggle to keep our king suite cool. August is brutally hot in Texas, and the humidity made things sticky and even more miserable. I wanted it cooler and my husband did not, so we compromised by putting the unit at 68 degrees and me fetching another blanket from the front desk for my husband. We also left the bathroom fan on to help reduce the humidity in the room and kept the bathroom door shut to help the fan work more efficiently in clearing out the humid air. The king suite couch was small and low to the ground. It reminds me of an old beat up one that you might find in a fraternity house. Yeah, I didn't want to sit on it because it didn't look inviting, but I tried it out because the only other choice was the desk computer chair or the living room table which were actually two poofs or ottomans. Perhaps good for putting your feet up or allowing additional guests a place to pop a squat, but not great for setting down a cup with coffee or the like. The outdoor pool is rectangular in shape. It had steps on one end and even had an accessibility lift on the other end so that all patrons could enjoy it. The pool is gated for safety reasons. I like that they had a variety of patio furniture to hangout and enjoy it. There are lounge chairs for those wanting to layout as well as tables and chairs for those wanting to sit up and visit. There is a cabinet where you can easily grab a towel to dry off and a bin for placing the used ones. The towels have a color coded stripe on the end that designates them as pool towels and not ones that go in guest rooms. Breakfast included the usual hot and cold items such as eggs, biscuits and gravy, sausage, waffle maker, cereal, yogurt, juice, and coffee. Despite the usual offerings, I was disappointed in the hot breakfast. The eggs were round and possibly from a box mix. They were not good. It's hard to mess up on eggs, but these were so bad, we didn't breakfast here again opting instead to eat in town. There is a small convenience store next to the front desk that allows you to buy soda and snacks from the staff. Overall our stay here was fine, but not necessarily a place I'm pining to return to, and definitely not a place where I would want to spend a holiday vacation.

Friday room rate $130 - $50 credit = $80, not bad & the gift card was easy to use at check in…read more We booked a K room online before arrival, on the app. The app is trash. We aren't technologically challenged, so, definitely not user error. We ended up reinstalling the app and starting from scratch. The entry is a bit odd. Parking is free & the lot is well-lit with decent sized spots. Arrival went well with us getting in shortly before midnight & hitting the bed right away. It was a corner room & was quiet. The bed was decent, room was well-cleaned, and in good repair. We greatly appreciated the charging station bed-side. Lightning was adequate. The tub is very shallow & wide. We only showered, so, can't speak to how well it holds water. Speaking of water, we were given 2 bottles at check in. Breakfast is included. They use real eggs, so, bump up for that. Otherwise, as expected- not very hot, buffet style. Sausage, gravy, bacon, biscuits, fried & boiled eggs - waffle machine, breads/ pastries, spreads, yogurt, juices, cereal, all the usual. Emailed receipt was sent right away. Checkout was easy.

front desk personnel at night are a little snippy, but the day shift people are wonderful. Good…read morequality for the $... but breakfast is served a little late in my opinion, because I like to get driving by 6am but it was a very good breakfast with bacon, sausage and gravy/biscuits! Also front desk has a good list of restaurants in the area

AC didn't work in the first room, switched to a second room and it had bedbugs. No manager was on…read moresite at the time and we where told they'd reach out to us later. It's been a few days and no one has reached out and we weren't offered any kind of discount, refund, etc.

I cannot say enough about the customer service experience. The customer service throughout the…read morehotel was excellent--from the front desk team and general manager to maintenance and housekeeping. Every staff member we encountered was genuinely kind, professional, and helpful. I am always happy to return to places that feel truly welcoming, and this hotel delivered on every level. There was nothing to overlook. Our room was spacious and well maintained, and both the room and common areas were very clean. Overall, the hotel was well run from top to bottom, and we would gladly stay here again if we are in the area. A special, heartfelt thank you to the housekeeping team for their hard work each day. The room and common areas were consistently immaculate, and their efforts, kindness, and professionalism truly made a difference in our stay.

My daughter and I stayed one night on a Saturday. We booked through Booking.com. Check in was very…read moreeasy, quick and the staff person was very friendly. There was free parking lot and plenty of spots available. The one queen bed and sofa room is perfect for a family. Everything looked clean and in working order. The bathroom looked modern which is always a plus. We didn't cook but the refrigerator and microwave worked well. I really liked the black out shades! The bed was slightly uncomfortable because I could feel the springs but I was still able to sleep fine. We used the pool twice and it wasn't crowded at all. It had a few lounge chairs and several regular chairs. The staff made sure to keep the towels stocked when they knew we were headed to the pool. There was also a gym but we didn't check it out. The complimentary breakfast had a good variety including a fountain drink machine. I liked making the Texas shaped waffles. My only rec would be more fruit options. Check out was simple by putting the key card at the front desk. I would definitely consider coming back for another stay.

We stayed in four different hotels throughout Texas in this price range when we recently visited…read morethe state for a wedding. This hotel was by far our favorite! We found our room to be clean, spacious and comfortable, with thoughtful touches like a bedside table with light and charger next to each side of the bed, not just the inside of each bed. This is often not the case in other hotels. The rooms seemed well planned, with a sleeper sofa, a good sized and fully-stocked kitchenette, a ton of storage to accommodate every traveler in the room, and a regular desk area with a separate portable rolling desk, which could easily accommodate two people working in the room at the same time. The bathroom was bright and spacious with a walk-in shower instead of a tub, which would be easy for elderly travelers to use. (Grab bar and non-slippery surfaces as well.) There was coffee and tea available 24/7 in the spacious lobby, and the breakfast was excellent. The staff was absolutely fantastic, and very responsive to questions/requests. Our room was on the ground level and probably should have some type of translucent shade for privacy from the parking lot (other than just a room darkening shade,) but this is a small constructive criticism as it is hard to complain when everything else was so far beyond our expectations! Our family of four absolutely loved this hotel and we will definitely stay again when back in the area!

Michelle the breakfast host gives the VIP experience making sure you have that wonderful breakfast…read moreand meeting any breakfast needs. Definitely loves what she is doing. At check-in Rachel had a great smile and friendly welcoming, gave directions to elevators, fitness room, pool, and breakfast hours. Throughout the day Latoya Abrams GM took care of everyone needs. The storm hit here and she was there at the front desk with her great smile to make arrangements and accomodations as needed. She even jumped right into action when the front doors were not closing and the cold air coming through with this winter storm to try and correct the problem. Now that's a GM! She didn't call maintenance; she's hands on. All staff working hard and friendly. Room is a Home2 very clean. A must stay place for sure to stay!