My rating simply comes from my 15 minute interaction with the Bellhop, Robert N. Super long story…read moreshort, we were staying at the Holiday Inn next door and had items delivered to Hilton instead. I walked over to grab them and Robert had loaded them up on the luggage cart. When I asked if I could take the cart and promised to bring it back (against their policy), he said absolutely and offered to help me walk the items across the street and into the elevator. He waited in the lobby and took the cart back so I didn't have to walk it back (his words). But in that time, he was so kind, conversation was so natural, and you could tell he was a kind soul. I appreciate you, Robert!

Stressed carpet in high traffic areas, room key did not work for pool, front desk staff on personal…read morephone two different times. I expect better and friendlier service at a Hilton.

Very clean and seems to be a totally new facility. The location is convenient to the airport and…read morewithin a mile or so of lots of restaurants and shopping. I checked in from my Marriott app ahead of time, and was able to secure a mobile key, which worked flawlessly. The breakfast area was well stocked with a variety of items, I was impressed to see cold brew in addition to the other drink options. There is a Dunkin' Donuts right next to the hotel, if you prefer that. Every staff member I interacted with was pleasant and polite. About a 10 minute drive into the downtown area. I wouldn't hesitate to stay here again.

My poor marks have nothing to do with the staff or the hotel. It is decent. The staff are all…read moregreat. My issue is with the services offered at this hotel. I travel a lot for work. Recently I've taken on some new responsibilities that require a lot of online work with uploads and downloads. I am a Titanium Elite member of Marriott so they provide me with the "enhanced" WiFi for free. Let me tell you that their internet service is TERRIBLE!. It's capped at about 5mbps. I had to go to McDonald's across the street so I could get some work done. If you want a decent hotel with a modern bathroom and a shower that splashes all over the floor because it's the cool new thing... then this is your place. If you actually need to get any work done and need WiFi, this place will let you down. I asked the staff and they all complained about how terrible it is too. It's so bad, I've begun looking into Hilton for some future stays and asking AI about the internet at their hotels. I may stop by and talk to them before I leave because I'm supposed to come back in two weeks for another 2 week stay. It won't be at this hotel.

In a very cute part of downtown Pensacola. They had Gallery Nigh on the weekend that we were there…read moreand the hotel was in a prime location. Their cookies and popcorn was also a nice touch. My husband looked forward to their daily oatmeal raisin. The only downside was the price. It was ridiculously high for a Holiday Inn Express. high

Nice place but don't plan on having parking if you have the audacity to go somewhere on a Friday or…read moreSaturday. They have parking that is identified as hotel only, but they have no control and do nothing to enforce. I told the staff that there was no parking and they said "not surprised at all, it is a weekend". Also significant street noise late into the night on Friday and Saturday. Probably better places to stay.

Hotel staff were pretty nice. The second floor and the room we were in, in the first building,…read moresmelt like mildew; but they were quick to let us change rooms and it was much better. Other than that hiccup, it was nice and affordable for 4 nights.

This Days Inn is located in the downtown area of Pensacola, Florida and for a Days Inn, it was a…read moregood hotel with an extremely friendly staff. I will say that the price was a bit high for a Days Inn, but the location being in the downtown Pensacola area I guess justifies the price. I like Wyndham hotels when I travel for business and I had been disappointed with the Wyndham properties in Pensacola. This hotel was a shining star for a Wyndham property in Pensacola. I am going to give this hotel an overall rating of five stars.

I'm honestly disappointed in the reviews. Marriott app has way better reviews and they match our…read moreexpectations/experience here. Booked a queen bed, 1 bedroom suite. Room 119 was ours. Employees are friendly and hard working. First night our bedroom TV wouldn't work, called front desk woman who was kind and really tried to help. She requested a service call for the morning. I figured no worry, 1st world problem lol. I mean we didn't book a beach stay for TV. I unplugged it for about 10 minutes, after unpacking etc,replugged it in and it worked. Called her and she was funny and said I'm hired and canceled service call. Each morning had YUMMY bacon for breakfast. My kid loved having a waffle every single day. The last morning there, the gal noticed we were looking for it *explained they were almost out, so didn't set it out* ... however she went and got what they had and it was enough for 1 waffle. That is excellent customer service! Room was clean and relaxing water pressure was great. Disney Jr option made my kid happy. Check-in/out was easy and friendly. Bed was so comfy, plenty of pillows, updated rooms. *yes building is older,who cares, employees can not control or change that* We will absolutely stay again and recommend this place. Parking also was great.

Everything. From check in through check out. Staff is friendly, very helpful and efficient. We had…read morea two bedroom suite which was spacious and well-appointed. Like an apartment. We'll definitely be back there. And soon we hope.

This is the 2nd Hilton Hotel on my Mobile-Pensacola-Panama City business trip. This is a new hotel…read moreand everything is new. No complaints with the room, coffee is fresh and hot in the morning, comes with free breakfast selection of eggs, bacon sausage, make your own pancakes and waffles. Toast, bagels, English muffins, fruits and yogurt. Kind of pricy but I booked last minute so I have to learn my lesson. Will definitely come back.

This is a very clean, professional location with great customer service. I would recommend and…read morestay again.

I stayed at SpringHill Suites while driving from Florida to Texas and chose Pensacola as my…read moreovernight stop. I arrived super late after dealing with a flat tire on the road so by the time I checked in, I was more than ready to call it a night. Jordan got me checked in without a hitch and if they were handing out awards for customer service, she'd deserve one. Very friendly, professional, and genuinely welcoming...exactly what you hope for after a long day of driving. The room was clean, spacious, and comfortable. Only issue was poor lighting placement but after hours on the road, a hot shower was everything I needed so I wasn't tripping. I didn't hear any noise from other guests, slept well, and was even able to wake up and meditate without interruption. The surrounding area isn't the most scenic but for a road trip stop, this hotel checked all the boxes. I'd absolutely stay here again if I found myself passing through Pensacola.

Spent 6 nights here on vacation. Very clean atmosphere, extremely friendly staff, great bartenders…read moreat the pool, the list goes on. Will definitely stay here again.

Came in for dinner on NYE and had a fabulous time! They always decorate the lobby so beautifully,…read moreso it feels cozy and welcoming. The food is delicious, hand-made, and (so obviously) fresh! The bar service is quick and friendly. Overall, it's always a great time in a gorgeous spot (also, plenty of parking!)

The Hilton Garden Inn Pensacola Airport, a Hilton hotel in Pensacola, Florida, is conveniently…read morelocated near the PNS Airport. The hotel provides an outdoor pool, business room, and fitness center. Additional amenities include an ATM, Hilton shop, and breakfast area, with breakfast available at an extra cost of $15.95. Parking is provided free of charge. We stayed at the hotel on 1/6/2025. Check-in is 4pm and checkout is 11am. In your room, you will find complimentary wired and wireless internet access. Every room is equipped to meet the standard hotel room requirements. Our accommodation was the standard king room, which featured a clean room and bathroom. The room included essential amenities such as a fridge, coffee pot, TV, desk, and closet. The bed was remarkably comfortable, accompanied by soft pillows. Overall, the rooms provided a standard Hilton experience without notable distinguishing features. Large-Scale Gym Facility: 4 commercial-grade treadmills, 2 elliptical trainers, 1 recumbent exercise bicycle, 1 Peloton exercise bike, 1 rowing exercise machine, free weights ranging from 3-75 lbs, 1 heavy-duty weight bench, space-saving all-in-one weight training equipment, medicine balls weighing 2-15 lbs, high-quality yoga mats, portable resistance tubes, stability exercise ball, 24-inch plyometric step box, accurate digital scale, and a water cooler. You will enjoy your workout. They do have a pool and a hot tube outside but we did not get to enjoy them during our stay. The location of the hotel is prime, featuring a shopping area across the street and a Sam's Club, Lowe's, McDonald's, and gas station a short drive away. For those seeking a beach experience, the nearest beach is 30 minutes away and can be reached via a $25 one-way Uber ride. The hotel is situated in a safe and secure area, and the staff were exceptional, always welcoming us with a smile, which greatly enhanced our stay. There is a shuttle that will pick you up at the airport and take you somewhere a 3 mile radius which is great when you want to go somewhere. We enjoyed our time at the hotel and plan to return in the future. Overall 4.6/5

We reserved a king-size room with a sofa bed, and it was exactly what I needed--spacious, clean,…read moreand comfortable. The layout worked great for relaxing after a long day, and the sofa bed was a nice touch for extra lounging or guests. Location-wise, it's a win. You're close to the bridge, which makes getting around quick and simple. There's a gas station nearby for easy fill-ups, plus a breakfast spot and Starbucks within walking distance. What really stood out was the staff. Everyone I interacted with was friendly, helpful, and genuinely welcoming. Whether it was check-in, questions about the area, or small requests, they made the experience feel smooth and easy. Overall, a solid stay with great service. Would definitely consider coming back!

Solid hotel, across from the famous McGuire's Irish Pub. We stayed here one night before the…read moreMcGuire's 5k. Our king room was clean & modern. There was a couch sitting area. Smart TV. Bathroom had ample counter space, nice shower & very bright lighting (which I appreciate). They have snacks available, an outdoor seating area in back, private parking lot. We stayed here in 2019 as well & would stay again. I like that they offer a QR code for housekeeping tips.

Skip staying at the local chain hotels in Pensacola. Celestine's is in the heart of Pensacola…read moredowntown. It's a few blocks away from everything. The hosts were super inviting and welcoming. I would definitely stay there again or ask about hosting an event there.

Hands down the best bed and breakfast I have ever stayed at. The hosts are incredibly kind and…read morewelcoming. The inside is beautiful. Art and antiques decorate the walls and many of the furniture pieces are antique. Check in was fast and came with welcome drinks and a plate of raspberries and orange slices. After being showed our room, we were brought a cold bottle of champagne. The room was a very well decorated, matching the rest of the house. The bed was comfortable and the bath tub was a great way to end the day. I awoke to the smell of breakfast cooking. Being greeted in the morning to our cheerful hosts and one of the best breakfasts I have had in a while was a fine polish to end my stay. I cannot recommend this place enough.