My rating simply comes from my 15 minute interaction with the Bellhop, Robert N. Super long story…read moreshort, we were staying at the Holiday Inn next door and had items delivered to Hilton instead. I walked over to grab them and Robert had loaded them up on the luggage cart. When I asked if I could take the cart and promised to bring it back (against their policy), he said absolutely and offered to help me walk the items across the street and into the elevator. He waited in the lobby and took the cart back so I didn't have to walk it back (his words). But in that time, he was so kind, conversation was so natural, and you could tell he was a kind soul. I appreciate you, Robert!

Very nice place. Typical of the Hilton Garden Inn standard…read more One drawback - parking has a fee. Just didn't expect that in a fairly residential area, although close to downtown.

The staff at this motel is amazing. This is a budget inn so don't rate it based on comparisons to…read morethe 4 seasons. I stood in what I believe is unit 105. This is in the main building. The room was super clean. WiFi worked flawlessly and the television was newer with a decent selection of channels. The room was equipped with a microwave, fridge, safe, desk etc. I planned on staying a week while I was looking at real estate in the area. I ended up forgoing my search and returned to Colorado early. As such I needed a refund for part of my stay. This is a decent size motel with several buildings and lots of moving parts. My exit was quite sudden as I drove back to Colorado in a hurry. The staff was diligent in ensuring my credit card was credited appropriately. The cleaning crew was friendly and kind hearted. The front desk shined. I wish I took better notes. But Andrew was amazing and Carla all the women were fantastic. I can't say enough. Great service. Thank you.

So I had to visit a sick relative in Pensacola. I've never been so knew nothing about where to…read morestay. My relative is a senior so she had no recommendations. I booked through Hotels.com. At Home suites was in close proximity to my Aunt and the reviews were good, the pictures also looked decent. Check in was easy. AC was blasting in the lobby when I arrived so that was a big plus. I highly recommend amd I mean highly recommend booking a deluxe interior room as opposed to any exterior room. I initially booked the exterior for 4 nights. The room was decent. You could tell the whole place is old and they did "some" renovations. They also have some people there in some extended stay rooms. I saw quite a bit of hanging out in the parking lot right in front of my room. Night 1 I was exhausted from traveling. I took a shower and was knocked out. Night 2, I had some "visitors " and I will leave it at that. I went to the front desk and I have to say they were so nice and accommodating. They immediately set me up in the deluxe interior room which was 100x better. I had absolutely no issues at all in that room for the remainder of my stay. I believe they offer breakfast but I never went down to check. The lobby has a soda machine are and that's where they serve breakfast. Pretty big pool as well but that Florida heat and humidity had me indoors as much as possible. Would I stay here again. Yes interior room only and the price is as. It bad at all. It's located on a Main Street so convenient to restaurants, Walmart etc.

Newer property and very clean. Helpful staff. The room was very comfortable. The breakfast was…read moredecent. They have an automatic pancake conveyor machine, that you just push a button and you will have pancakes pretty quick. The property is close to a lot of restaurants and shopping. Also, you're not terribly far from the beach and boardwalk. I would definitely stay here again.

Let me just say this... I don't judge a hotel by the view. I judge it by my three non-negotiables:…read more 1. The bed 2. The pillows 3. The shower And this place absolutely understood the assignment. First of all, the bed? Elite. The kind of mattress that hugs you back after a long travel day. I laid down "just for a second" and almost missed dinner. It's that dangerous. Now let's talk about the pillows. FOUR of them. And not those sad, flat pancakes you find in some hotels. These pillows are "Oh my God" soft. They melt. They adapt. They basically customize themselves to your head like they went through a training program just for you. And then... the shower. Listen. After a long vacation day or a full travel schedule, you need water pressure that makes you feel alive again. This shower? Strong. Steady. Refreshing. Possibly the best hotel shower I've had. All the amenities you need, no excuses. The cherry on top? You get greeted with a goodie bag at check-in drinks, water, little essentials. It's like the hotel saying, "Relax, we got you." And they really do. The staff? Extremely friendly. Welcoming. The kind of energy that makes you comfortable enough to write a review while you're still here which is exactly what I'm doing. I'm completely blown away and 100% satisfied. Family-friendly, comfortable, and exactly what I look for in a stay. Would I return? Without hesitation. In fact, I might be checking pillow prices on the way out.

The only reason the hotel gets 3 stars is because of the staff!…read moreI came to town for a special event and was recommended this hotel. Upon arrival I was provided paperwork to sign while being given a diclaimer/ hotel rules speech. When entering the room, it was not clean properly there was debris on the floor, the tv was the size of a laptop computer, and the toilet in the bathroom looked like it was taken from an airplane. The shower is small a 6 foot person will not fit. My family and I puchased our cleaning  supplies to clean the rooms ourselves. We did not notify the staff. We felt better about the stay. The continental breakfast was snacks fruit and drinks.  There was an after hour snack that starts at 5p that includes spirits and snacks. There is no pool but a patio for relaxing. Parking at the hotel is limited. I dont think I will return until an upgrade happens to this place......

This place is run down and dirty. We arrived got our room and immediately checked out and got…read moreanother room down the road. We did research the property online and found.d good reviews. That was not our experience at all. Our first human interaction after check in was with a homeless man roaming the various floors collecting cans.

I stayed for a week in February 2026 to set up a reunion for the USS Dahlgren Association. Our…read morestay was amazing. We are a group of old salty sailors and family that meet yearly. Jessie provided us the opportunity to utilize the lobby area during our reunion to view the blue angels practice in July. Our July 16, 2026 visit was spectacular. We had a group of 65 people enjoying the air show. Everyone in our group raved about the hospitality and the view. Jessie, a big thank you from everyone in our group. Loved it

We stayed here right after Memorial Day. The 1st night, 2 of the 3 elevators were not working…read more 10-15 minute waits for elevators with people packed in like sardines. Up & down 11 floors, it was terrible. BUT, they fixed one of them the next day, so we were grateful for that. Lots of families & children. The pool area was awesome, with 2 hot tubs, 2 pools, lazy river, hammock area, 2 fire pits, music playing, and a bar/resaturant that overlooks the beach. Walking on the beach at night was amazing, and having a hotel where the area stays open after dark was an awesome vibe. Breakfast was included, and it varied each day. It was delicious; very busy in the mornings. Hotel is within walking distance to shops, restaurants, the pier, ice cream, bars, etc. Room was very clean and had a beautiful balcony view. My only complaint about the room was super flat down pillows. Like pancakes. We had to request 2 extra pillows. Would definitely stay again!

This hotel is my go-to spot whenever I'm in Pensacola... This is my third time staying here. It…read morehonestly checks all the boxes for a comfortable, hassle-free stay. The rooms are consistently clean and well-equipped with everything you could need: a microwave, refrigerator, coffee maker (with all the fixings), and a spacious bathroom with hair dryer and stocked with shampoo, soap, and lotion. The air conditioning is cold and reliable, which is a lifesaver considering Florida's weather. Parking has never been an issue, it's free and easy to access. The service at the front desk is always welcoming and helpful. I also appreciate the vending machines throughout the building, plus a small gym and a pool in the back for when you want to squeeze in a workout or cool off. What really keeps me coming back is the cozy, at-home vibe this place gives off. It's not flashy, but it's exactly what I want: Clean, convenient and comfortable. Can't go wrong staying here... I'll definitely continue coming back! (Sorry I didn't take a picture of the room, but they do look exactly as nice as they do online.)

Stayed at the hotel for a week. The hotel was very clean . We interacted with three different staff…read moremembers. All super helpful and super kind. There were some decent places to eat and a movie theater close by.

Older building but so much charm. I'll start with the not…read moretoo impressed, but I promise, there is a good ending. Room was not clean, requested a new one, but they didn't have one available for the size of our party. The breakfast was not a real breakfast, lacking of hot water for your bag oatmeal, very limited choices of bread or cereal, no fruit and the breakfast sandwich were sad looking. Situated downtown Pensacola, it's near awesome restaurants, walking distance to everything. Now our front desk working miracle person, Alexia, was the only person in the building, she personally cleaned our room and made us her number 1 priority, like she didn't have anything else going on. For that reason, I really don't care about the breakfast or our room was not cleaned, I'll definitely stay here again, just because Alexis saved the day

I was searching for where to stay in Downtown Pensacola, Florida and research led me to the New…read moreWorld Inn which is a historic boutique hotel. The New World Inn has a fantastic location near most things in the Downtown area which has a lot of great spaces and places. The New World Inn was originally built as a box factory. The building was restored and remodeled in 1983 to include banquet and events spaces along with 16 hotel rooms with 8 rooms on the ground floor and 8 rooms on the second level. Due to the history of the building there is only a staircase and no elevator has been added to this property. Renovations to the property continued in 2007 with the addition of the 600 South Italian Eatery & Wine Bar which is currently listed as temporarily closed . In 2008 the New Orleans inspired courtyard was updated to a more functional space for outdoor dining and celebrations. In 2016 Skopelos restaurant was added to the location but sadly that restaurant closed in 2021 after 62 years due to damage from Hurricane Sally and the Pandemic. Overall I enjoyed my stay here and I would certainly stay here again. My video review of The New World Inn is here: https://youtu.be/4XP8jaq933U

Staff is very rude. They knew I was from out of town needed a place to stay and took my deposit…read moresaying that the room was damaged and it was all already damaged and nasty when I got there. I wish I had pictures.

Live here currently been here for a month no complaints the studios are mini apartments I can from…read moreAlabama and been here since