Stayed here over the weekend and enjoyed my stay. It cost $22 a day to park here but once you park…read moreyou don't need to leave for anything! It's close to everything and you can just walk. Breakfast is free and they have a variety of foods to choose from. The bed was a comfortable. I slept like a baby!

This is a solid 4/5 spot…read more This Hampton is clean, seems well maintained, and the room was very nice. We got a 1st floor room, which was quiet despite the street being a few feet away out the window and the lobby area being right down the hall. The layout here is unique and intuitive. Parking is limited and pretty terrible. The parking garage goes down and is very tight. There were no spots available when we checked in, but thankfully we found a spot on the street nearby. There are public parking garages on the same street. Breakfast was mediocre, but ok - it's free! Check in was quick, our room was great.

Stayed here recently while in town for the weekend, and then for a week while having some remodel…read morework at the house done a few weeks ago. This hotel is located in the heart of downtown inside the original RJR building. The front desk staff are all professional, friendly and kind, each encounter with desk staff was exceptional. Valet parking is the only real option, unless you want to drive around looking for a limited parking spot. All of the valet team are professional, courteous and timely each went above and beyond for us. Very comfortable accommodations. We stayed in a king room the first time for a weekend and a king suite for the weeks stay. Both are comfortable, the suite's size and separate seating area definitely make it worth the difference if your stay is extended. King bed, very comfortable, quality linens, very quiet soundproofing with high ceilings and heavy drapery with modern minimalist wall decor. The bathrooms in both are nice the suite, another level of comfort. Walk in large shower with a vessel tub within the shower enclosure. This hotel is one of the higher end in town, it trys to hit those marks. Better than most. 4 Stars rounded up a full star for the steller staff here from the front desk, to valet team, housekeeping and room service everyone makes your stay here better. 01150

I'd say the two high points of this hotel are the gym and the bowling alley in the rec room which…read moreare both awesome features of this hotel. Come to the basement and have a bowling competition. It's a great addition to the hotel!! They also have a fun slide and cool half court basketball

This hotel is absolutely beautiful. The staff was so friendly and helpful!…read more They had some amenities that your standard chain hotels do not offer much anymore- a two hour cheese and wine "happy hour" in the lounge, milk and cookies for an hour each evening and the hot breakfast the next morning was great! The room we stayed in was so nice. We only wished the lounge was open during the entire evening so we could have come back after dinner to enjoy the space and a couple drinks. I will definitely stay here again when in the area.

We love historic inns, common areas were nice. BUT, beds shouldn't be historic, too. Our bed was…read moreawful - it actually creaked each time we moved - like a bad dorm bed. AWFUL!!! Then, the two-story windows that had NO BLACKOUT SHADES/CURTAINS!!!! It was like it was perpetually 6am morning light - couldn't sleep well because of it. EXTREMELY CHEAP blinds were put up and the handle to twist ONLY THE BOTTOM HALF open or closed was at 7 FOOT HIGH!!! What the heck??!! We couldn't reach it. Spend the money to have good custom blinds and blackout curtains installed. Give up the free cookies, wine/cheese, etc and make the ROOMS COMFORTABLE!!!! Then the tiles in the bathroom stick up ABOVE the grout, so the edges feel sharp and it is NOT COMFORTABLE to stand on - very cheaply done. The elevator buttons were cracked and the #3 button was TAPED ON!!!! Made me worry about the safety of the elevator. Bathroom floors should be smooth, with the tile INSET into the grout. VERY DISAPPOINTED FOR A HISTORIC HOTEL OF AMERICA, we have stayed at many.

I had the absolute pleasure of winning a complimentary dinner tasting at Founders in The Shaffner…read moreInn, thanks to EatDrinkTriad and YelpNCTriad. It was such a phenomenal experience! This was a special event, and the dinner menu is not quite yet solidified, but I want to a) talk about the delicious food, b) the beauty of the inn, and c) the hospitable and friendly staff at the Inn/Restaurant. The Inn itself is beautiful and historic. It's located in the heart of downtown Winston, but has its own parking lot which is a huge plus. Our dinner was in a reserved room on a Friday evening. It was a great room for our group of about 11-12. Our waiter, Gary, was THE BEST! He had a radiant personality, and was super attentive! The chefs (Kelly and Juan) came out to talk to us and were a pleasure. The food! I can't wait for this to be a constant menu at the restaurant! We had Fried Green Tomatoes, Mandarin and Goat Cheese Walnut Salad, Braised Short Rib over polenta dish, and Crème Brûlée cheesecake. YUM! And the drinks were very unique and delicious. I am so looking forward to another trip back to Founder's! I absolutely can't wait to try brunch!

The Shaffner Inn truly embodies vintage + classic! As a Winston local, I am thrilled they did…read moresomething beautiful with this building. Much of the architecture was kept in tact from the original era and they've restored it back to all its beauty. We recently stopped by the restaurant inside for brunch and everything was delicious! Walking around the house and seeing the many intricate fireplaces, woodwork, and windows and doors made me want to plan a staycation there. Can't wait to check out their rooms and amenities soon!

We had such a pleasant experience during our stay at this Embassy Suites. We were in town for a…read morewedding and booked based on the recommendation for the bride and groom. This hotel is situated right in the heart of downtown Winston-Salem and is close to a bunch of restaurants. There is a parking deck right beside the hotel but it is city parking, so it is $20 - $25 a day. Plenty of parking though so very convenient. We were able to easily check in - even getting in a little early, and we had a nice spacious room with a delightful view of downtown. The hotel is a little older but it is very clean and all amenities worked as expected. The price was also incredibly affordable. I would recommend staying here if you are in the area. In fact, I will be back in the area in the next week so I booked here again because I liked it so much.

I had a very disappointing experience at the Downtown Winston-Salem Embassy Suites involving Lisa…read morefrom housekeeping. She took $200 from me after telling me she would book a room using her employee discount. The room was never booked, and I never received my money back. I have proof of payment and messages documenting our agreement. I spoke with management about the situation, but I felt my concerns were completely dismissed. I was told that the matter was "personal" and that she was an interim manager. That response was extremely frustrating because I expected the hotel to take a complaint involving one of its employees seriously and investigate it properly. To my knowledge, I am not the only person who has experienced issues like this with her. I was left without a resolution and felt completely disregarded. Guests should be able to trust hotel employees and management to address serious concerns when they are reported. I hope the Downtown Winston-Salem Embassy Suites thoroughly investigates this matter and takes appropriate action so that no one else has a similar experience.

The service was incredible, rooms clean and the food was truly delicious. Beautiful estate.read more

Queue the music! We were invited to the Graylyn Estate to witness the union of two extraordinary…read moreyoung adults. Chosen family- John has been family to the brides side since before she was born. We arrived at 3pm on a cool, fall Saturday in November. The grounds beg to be explored, the history of the house has secrets in her stairwells and rooms. The architecture breathtaking. We waited by the koi pond until it was time to take our seats in the lower garden for the ceremony. Cocktail hour was outside as well and the temperature was dropping. We couldn't wait to get inside for dinner. Well- it wasn't much warmer indoors. The dining area was split between two rooms, one of which was a sun room- all glass doors around the room. The interior room had a giant fireplace blazing in the center. We sat in the outer room- my shawl stayed on throughout dinner. I wore fleece leggings under my gown because I am always cold, but even that wasn't enough. The staff! They wowed me- from escorting guest to the powder rooms (clear on the other side of the house), to the bartenders making drinks the whole night, to the servers working our side of the dining room. Every member of the staff was beyond helpful and friendly. Amanda and Katherine worked the bar & were fantastic! And the servers I encountered all hustled while helping the guests- Christian, Dylan & Kelton were on our dining room team. Special shout out to all of them, they made a great impression. Food- fresh salad and warm dinner rolls were set down first. Wine glasses filled & water glass too. John and I both opted for steak as our main- cooked perfectly and I know that's not easy when catering an event. The whipped potatoes and green beans perfection. The table were set beautifully. The dance floor was in the pool room, the put the floor down right over it! Which was comical because of the bounce in the floors once the dancing began. Being cold the whole time, I couldn't wait for the dj to turn it up. They had the doors open for the dance floor room leading out to the lower gardens where the nuptials were earlier. At this point the sun had set and all of the guest were cold. That was my only complaint- we needed heat for cocktail hour and definitely heat for dinner. Once the dancing began, I warmed up quickly & even had to take 10 outside, without my shawl, to cool down! The festivities were to go on till 10:30pm, but some of us more seasoned guests departed before that. I really hope to come back and explore the estate in the future.

This is my second stay at the Winston Salem Medical Center Holiday Inn Express. My first experience…read morewas fine, which is why I chose to return. Unfortunately, this time around, it was quite frankly disappointing. While the check-in process went smoothly and the basics were in place, I encountered a few issues that significantly impacted my stay. First, the internet connection was very slow for an entire day. It eventually resolved itself, but since I work remotely, this was more than a minor inconvenience. The real deal-breaker came the following morning. I woke up early and went into the bathroom, only to see a roach crawling near the toilet. That alone is enough to question the hotel's cleanliness standards. On top of that, the bed frame sticks out awkwardly beyond the mattress--something that became painfully obvious when I bumped my shin on it in the middle of the night. Overall, the cleanliness and upkeep of this location leave a lot to be desired. Based on my first stay, I expected more, but after this experience, I won't be returning. Disappointed is an understatement.

I am writing to formally express my disappointment with my recent check-in experience at your…read moreproperty. Upon arriving at the front desk, the staff member on duty did not greet me or acknowledge my presence for approximately five minutes. I was standing directly in front of the desk, clearly waiting to check in, yet there was no verbal acknowledgment, eye contact, or indication that I would be assisted shortly. I understand that front desk staff can be busy; however, a simple greeting or acknowledgment goes a long way and is a basic expectation in hospitality. Being ignored at check-in sets an unwelcoming tone and does not reflect the level of service I would expect from your establishment. I wanted to bring this to your attention so it can be addressed and improved for future guests. Thank you for taking the time to review this feedback.

My husband and I made a last minute reservation and they accommodated us so quickly. We chose to…read morevalet our vehicle which was an added perk. Joseph at the front desk treated us like royalty. The beds were clean and comfy. The view of winston was wonderful at night. We also had a drink at the bar before bed. And breakfast the following morning. We will definitely choose nothing but the Marriott from now on. This sold us.

From the owner: A Hotel and Convention Center complex conveniently locarted downtown Winston-Salem featuring the…read moreMarriott, Embassy Suites and Benton Convention Center. The complex has over 460 guest rooms and suites as well as over 170,000 square feet of meeting, banquet and exhibition space.

12/30/25 I reserved…read morea room at the Marriott Winston-Salem for one night through the Marriott app. My wife and I were on our way to Asheville for New Year's, and I thought this would be a good stop to explore the area before continuing the trip. We are Titanium Elite members, and I still had a few Suite Night (upgrade) rewards available. After booking, the app wouldn't allow me to apply the upgrade, so I emailed the hotel to ask if one could still be used. I also mentioned that we were celebrating my wife's birthday and our 15th anniversary. When we arrived, the front desk associate thanked us for being Titanium Elite and told us she had upgraded our room. She then wished my wife a happy birthday and mentioned she had received my email -- which was very much appreciated. The room was an excellent upgrade. It included a small kitchenette, a family room with a couch and large TV, and a dining table that could seat six people. The bedroom was spacious with another TV, and the bathroom was a nice size with a walk-in shower. Everything was very clean and well maintained. The only negatives were related to lighting. The family room could really use more lighting, as there was only one lamp behind the couch. During the day it's fine with natural light, but at night it felt dim. Also, there is no light switch between the bedroom and bathroom, so we had to leave the shower light on because the hallway to the bathroom is very dark. One nice bonus is an excellent Mexican restaurant located right outside the hotel's front entrance. The food was very good and made for a convenient dinner option. Overall, a great stay with a fantastic upgrade and attentive service. We would definitely stay here again. Also after returning from dinner we came up to our room and there was a wonderful cheese and meat board on the coffee table with a Happy Birthday card for my wife. Very generous

1- under renovation very dusty air 2- deep padded carpet in…read morenewly renovated halls, suitcases do not roll, they must be dragged 3- many of the few and very poorly placed electrical outlets in the room do not work 4- lights in bathroom of first newly renovated room did not work 5- ice machines are not available on all floors as they have been removed during renovations and not replaced 6- parking is an issue 7- customer service is not what I expect at a Marriott hotel Expect a very different experience and am pretty disappointed, and am considering moving to a different hotel! Melissa J

Nice rooms the walls aren't very thick though. The workers all had excellent customer service…read more David at the front went above and beyond!

I travel constantly for work and I have never felt more at home than I felt at this hotel. People…read morelike David, Amanda, Christine, and so many others made my stay here top tier. I was always greeted by a friendly face, and made to feel right at home. I'm not sure when I'll be in the area again, but I wouldn't stay anywhere else!