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    Residence Inn Provo

    3.2 (45 reviews)
    ModerateHotels

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    Substation at hotel, and the Provo River you can walk to. No areas for swimming though.
    S C.

    There should be full disclosure (to guests who value their health) that this hotel is adjacent to a large electrical substation. The AC unit was the loudest and oldest ever. Be sure to bring your own fitted sheets for the sofa bed, as the hotel does not provide them. The sofa bed was the worst of our 12 hotel stays with sofabeds during our road trip. The carpet was so filthy the bath mat was black from our feet. We were told by hotel staff (which was the reason we booked this hotel) that a great place to let the dogs swim in the Provo River is right near the hotel. This is a lie. Not only is there no place for dogs to swim (it's shallow and full of rocks everywhere) within one mile of the hotel, but you have to walk through the homeless camps and their trash.

    Front entrance to parking lot.
    Thomas J.

    Love this place. Check in was quick and friendly. Rooms was immaculate and was way above my expectations. Looking forward to spending the next 30 days here. Couldn't be happier. Did I mention how friendly and helpful the staff are? Day three me and my three kids were treated to a BBQ with a live band. This has to be the best hotel experience I've had. Manager spoke with me today and he is so nice. He's the one that invited my family.

    Valerie O.

    A super clean, spacious, and beautiful room, very courteous staff, plus full breakfast with fresh cooked scramble eggs, sausages, home-made style potato strips, warm biscuits with white meaty gravy, DIY waffles, free 24-hour coffee station, no-surcharge grocery shopping service... The list goes on and on. For a second there I almost forgot that I was reviewing a hotel!! LOL. The room is very attractive with nice decor, free wifi connection, with a work desk, a full kitchen with free popcorn, a nice lounge chair and also a recliner(!!). Nice closet space and vanity area. Bed is super comfy and I fell asleep as soon I hit the pillows. SOOO comfy! Only reason I gave it a 4 stars in stead of 5 is b/c I can hear the shower or bathroom going everytime my upstair neighbor was using them... woke me up from my slumber. it was very loud. It is a beautiful place with snowy mountain as its backdrop. If I ever come back to Provo, I will definitely stay there again.

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    6 years ago

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    11 years ago

    We stayed here with our family on a weekend get away. The staff (particularly Lexi) was very helpful and kind. We were very impressed!

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    12 years ago

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    Review Highlights - Residence Inn Provo

    Stayed here for business and was such a great place to come home to and relax.

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    Provo Marriott Hotel & Conference Center - Lobby

    Provo Marriott Hotel & Conference Center

    (107 reviews)

    $$

    Stayed at the Provo Marriott Hotel & Conference Center for two nights in June while attending a…read moreconference hosted at the hotel. I flew into Salt Lake City International Airport, which is about a 50-minute drive away, and arrived late in the evening. Check-in was quick and easy, and the front desk staff was friendly and helpful. This is a large property with two hotel towers, multiple elevator banks, a sizable ballroom, numerous meeting rooms, and an amphitheater, all located on the ground level. The facilities felt modern and well-maintained. As part of the conference, I had both breakfast and lunch at the hotel. Breakfast included eggs, bacon, sausage, pastries, and beverages, while lunch featured a sandwich and salad bar along with cookies for dessert. There is also an outdoor pool and hot tub, which I did not visit, as well as a well-equipped fitness center. The gym was one of the better hotel gyms I have used, with multiple treadmills, a Peloton bike, ellipticals, stair steppers, weight machines, dumbbells up to 50 pounds, kettlebells, and foam rollers. My room was spacious and quiet. The bed was very comfortable and the bathroom was good-sized, and the shower that had good water pressure. The room also had a couch and a walk-in closet. The hotel is in downtown Provo, within walking distance of several restaurants, cafes, and bars. I departed from Provo Airport, which is only about a 10-minute drive from the hotel and much more convenient than returning to Salt Lake City. Overall, this was a very good conference hotel and a comfortable place to stay. I would gladly stay here again and would recommend it to both business and leisure travelers visiting Provo.

    Clean hotel. Good housekeeping. Bathrooms in rooms are dated and small, bed quality was good…read morehowever. Concierge Lounge was the highlight with quality snacks. Appreciated the hand wipes especially since there are no sanitizing stations anywhere in the hotel. Hotel in walking distance to several eateries and grocery store. Hotel more for business rather than pleasure/vacation.

    Sleep Inn Provo Near University - Sleeping area

    Sleep Inn Provo Near University

    (63 reviews)

    $$

    I love finding cheap hotels that are clean and feel safe. This met those needs. The breakfast was…read moredecent, staff were kind, and the room was clean. Everything functioned as expected. The sandalwood shampoo and soap smelled so good! I did not use the pool or hot tub but they looked enjoyable. The only downsides were that there was a family with small children bouncing off the walls (and beds, I assume) in the unit above me almost all night and day. I don't blame the hotel for that though. The breakfast area is also pretty small, but they make good use of the area anyway. I will stay again. Thanks for the hospitality!

    Review for Sleep Inn (Booked via Priceline Pay Later):…read more My husband and I are retired, and I am disabled. We have two well-behaved chihuahuas who are service dogs. We were traveling cross-country on a budget to visit our daughter and booked a room at Sleep Inn on January 21, 2026, using Priceline's Pay Later option for a total cost of $93.79. Our experience at the hotel was frustrating and disappointing. Unlike our previous stay at Motel 6, which was fully paid through Priceline without issue, Sleep Inn unexpectedly charged my credit card upon arrival. The front desk clerk said he would charge the $93.79 Priceline price but also placed a $50 hold for incidentals, which he said would be released within 7-10 days if there were no problems. He did not provide a receipt when I asked. Later, I checked my bank account and saw two charges: $143.79 and $50. When I went back to the front desk to clarify, asking for a receipt the clerk said the receipt would be given at checkout. An hour later, a third charge for $93.79 appeared on my account. In total, there were three holds that significantly reduced my available balance and caused me considerable worry during travel. I am still waiting for the charges to clear up, but this unclear billing process and lack of communication is unacceptable--especially for travelers on a tight budget and seniors like us. I urge SleepInn and Priceline to improve transparency and ensure their billing policies are clear to avoid causing such confusion and financial strain. Travelers, particularly those who are elderly or disabled, should be cautious when booking here. Overall, I cannot recommend SleepInn based on this experience due to poor communication and confusing payment handling.

    Residence Inn Provo - hotels - Updated July 2026

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