GARBAGE HOA! My husband and I were renting a condo in a complex that went through several HOA's and…read morethen this one. All of them were pretty bad and Advance HOA was no exception. Terrible communication (IF you're lucky enough to get any notice at all!) including signs posted at the last minute saying you can't park in your assigned spot for xyz reason and if you do you'll be towed, then changes in schedule so you've moved your car to the street for nothing, then no notification about when the rescheduled work will be done, etc. etc. Not long before we left, we contacted Advance HOA Mgmt regarding putting up a small removable wire fence (the kind you stick in the ground around your flower beds, costs like $20) because the neighbor's dog kept coming onto our patio and being chased by said neighbor, who was an unstable person we didn't want around. After explaining the situation to the HOA, they said we'd need to fill out an ARCHITECTURAL PERMIT FORM -- for a freaking wire fence you poke into the ground! The form was ridiculous: it asked for dimensions, time needed for construction (!), BLUEPRINTS, the whole nine yards. Most of it was totally irrelevant. Then we had to submit it and wait THIRTY (30) DAYS for a response, while the board and whoever "voted" on it. Okay, I get that if you're actually rebuilding your patio/balcony or constructing a gazebo or something, but come on. As it turns out, over the next month we found a new home and moved out, not once ever hearing back on the "decision" regarding the wire fence. Lack of communication is by far the biggest issue with Advance HOA Management, but there are many more, too many to waste my time writing about here. Good riddance.

Advance HOA is a terrible choice to run your community. As a board member for a community in Castle…read moreRock, we were fooled by their presentation and "professionalism." They advertise themselves as an advocate for homowners with a "goal is to ensure your community remains beautiful and to maintain the value of your homes," however they achieve the opposite. They are unresponsive to requests for landscaping throughout our community and do not adhere to our governing document. Instead, they make judgement calls that are not in the best benefit of our community. They sell themselves as a group that focuses on property values, but miss the forest for the trees. These 1 star reviews are NOT A MIRAGE. DO NOT USE THIS COMPANY

Eilene at Hammersmith Management has been a great manager for our townhome association. She is…read morefriendly and helpful and always helps with my inquiries.

Our HOA has let Hammersmith management Inc. go for a new management company. We always paid our…read moreapproved extra escrow accounts on May, June, and July on the first of each month, of each year for many years, by Bill Pay electronically from our bank. Not due until the 15th. Now that they are leaving, all of the sudden we are getting an overdue bill for each month. We checked our bank and they called home office, Their transactions cleared on the 1st of those months. I believe since in my opinion that Hammersmith Management withheld the transactions charge late fees since they are leaving CandlewycK Condos on East Mississippi Ave. I have tried to contact on management and main management office in Englewood. No responses on wrong doings. In my opinion, this is illegal. I filed complaint with BBB and Colo. State Attorney. I want to warn any other people of any other communities that I dont believe Hammersmith Management Company Inc. is honest, in my opinion. Clint Vetor

This is 3rd property management company since I moved here and the 1st to return my calls…read moreimmediately. I requested help twice and was listened to patiently and the matter was handled promptly. Thank you.

I had such a great experience working with Carlos at M&M Property Managment HOA! He went above and…read morebeyond to help me reset my email address so I could access my account again, and he made the entire process smooth and stress-free. Carlos was incredibly helpful, patient, and easy to work with from start to finish. It's not often you come across customer service that feels this attentive and efficient. I truly appreciated how quickly he resolved my issue. Big thanks to Carlos for the excellent support--he's a real asset to the team!

I am not sure what happened with the previous review, but we have had nothing but stellar service…read morefrom them. Todd and Stephanie have been exceptional. We moved our HOA to them February 2018 and have had nothing but positive experiences with their service. When we had a vendor who did not complete work as promised, they worked with the vendor to make things right. We absolutely would recommend them!

They are supposed to be our Townhome HOA, but they don't follow any of the items on there website…read more Lived in our place almost 2 years and have yet to have a single meeting, let alone any of the services they are supposed to be responsible for. Very discouraged with the lack of communication that they provide.

We entrusted Stars and Stripes with managing our home while we were overseas for two years. That…read morewas a serious mistake. During that time, the tenants destroyed our house, and Stars and Stripes ( RYAN STUBBINGS ) failed to properly manage, inspect, or protect our property. By the time we returned, the damage was extensive and far beyond normal wear and tear. When you hire a property management company, you expect regular oversight, accountability, and protection of your investment--especially when you are out of the country and unable to monitor things yourself. Stars and Stripes did not meet those responsibilities. If you are considering this company to manage your home, particularly if you will be away or relying on them heavily, I strongly recommend looking elsewhere.

I hired Stars and Stripes Homes, Inc. to manage my personal property, and I can confidently say…read morethis was one of the worst decisions I've ever made as a homeowner. The experience was unethical, dishonest, unprofessional, and completely disorganized from day one. I originally chose this company because I'm a U.S. military veteran, and their name suggested values like integrity, accountability, and respect. That assumption turned out to be meaningless. There was absolutely nothing about how this company operates that reflects those principles. The problems were endless: · I did NOT receive required tax documents (1099s) by January 31st, which is unacceptable and caused unnecessary stress and follow-up on my end. · I was charged excessively high procurement fees, yet the tenants they placed paid late and/or in installments, completely defeating the purpose of those fees. · They charged both pet fees AND pet deposits, which felt excessive and poorly explained. · I was explicitly told there would be no cleaning fee, only to be hit with one at the last minute anyway -- and to make it worse, the cleaning job was so poorly done it had to be redone. · Despite all these fees, the property was still returned with tenant-caused damage that was not adequately addressed. · I was overcharged the management fee, caught it myself, and then had to go back and forth with them just to get my own money returned. The lack of organization and oversight was astonishing. Records were sloppy, explanations changed depending on who you spoke to, and there was zero accountability. I felt like I had to audit every statement just to protect myself. This company does not operate with transparency or professionalism, and as a homeowner, I felt consistently misled and nickel-and-dimed while receiving subpar service at best. I would not recommend Stars and Stripes Homes, Inc. to my worst enemy. If you value your property, your finances, or your sanity, stay far away. There are far better -- and far more ethical -- property management companies in Colorado!

I am an out of state property owner. Last year, I received the HOA coupon book late and resulted…read morein a fine. I called about it and was told I can submit a request to the board and possibly have it waived. I made three calls a few weeks ago to confirm the payment amount for 2023 and to get information on my payment history. The lady in accounting department put me on hold for 35 minutes and I had to call back to remind her I was still on hold. She said her computer was causing problems. I sent a detailed email request to the community manager to find out if the board ever responded to my request as well as to get my payment history. No response! Are my requests reasonable? How does Cherry Creek HOA get paid? Who's doing the paying? Is this the way you want to run a business?

This entity took over management of a condominium community where we own a townhouse. It would be…read moremore appropriate to describe their actions as mismanagement or total lack of management. A few months ago, I reported that the railing on the stairs to the front door had rusted through and broken. I sent photographs and described how the broken railing posed a safety risk and requested that they fix or replace it. Nothing happened to fix the railing. I spoke with Danny, the individual responsible for managing the complex. Nothing happened to fix the railing. Whenever I called back, he was unavailable. Finally, I spoke with Ron, Danny's supervisor, and a few days later the rail was welded. A few days after that the weld failed, and the rail was once again not attached and posed a safety risk. I called again. The woman who answered the phone told me I needed to put in an online work order request. After some discussion, she was very nice and told me that she had put in a work order for me. Nothing happened. I called back and spoke with Danny, who told me the work order was never put into the system. He submitted a new work order and informed me that someone would be out on October 28, to fix the rail. Predictably, on October 28, nothing happened. It is now November 6, and I have called multiple times since October 28. I still have no idea when or if they will fix the railing. It should not take 10 phone calls to get a broken stairway railing fixed. this is a safety issue, especially with snowy weather approaching, and failure to address the problem after 10 phone calls is malfeasance.

Was a member growing up and it's such a special place! Great facilities, staff, and community…read more Excited to re join with little ones.

pretty disappointed. Stopped by to tour on a whim, which I understand not having an appointment…read morewhen people have schedules. However, the guy showed us everything that we wanted to see and then told me he would follow up with details. I've now called twice and have not gotten any contact back Considering I just want to join that's a disappointing approach.

Went through Land Title two years ago for a closing on my apartment. Neglected to print out my…read moreclosing documents and then lost them. BETH was super polite, helped identify specific items I needed in my closing documents and deeds, sent them over as separate attachments, then also sent over the paperwork I was missing. Beth was polite, knowledgeable, and quick to help me with my problem. I had all of my documents and problem solved in under 5 minutes. Thank you Beth!!

I LOVE Lynette and Katherine! For 5+ years they've been amazing at making the hard things easy and…read morekeeping me on track for my home rental. Mold, tree maintenance, solar installation, tough renters, clogged drains, busted appliances...they've been through it all for me. I literally don't know what I'd do without them.

I have no experience with this company except that they seem incapable of sending a code to verify…read moremy request.

I strongly advise anyone considering moving into this neighborhood to think twice. My experience…read morehere has been nothing short of exhausting and disheartening. The Homeowners Association (HOA), particularly one member named Christine, has made living here feel more like surviving a hostile environment than being part of a community. The HOA is overbearing and unreasonably intrusive. I've been repeatedly reported to animal control for baseless reasons, which has become a near-daily harassment tactic rather than a legitimate concern. This kind of treatment reflects a deeper issue within the management and culture of the area. The parking situation is another major issue--simply put, it's horrendous. There is never enough space, and residents are left to fend for themselves while navigating confusing and unfair parking enforcement. What's most troubling, however, is the overall attitude within the neighborhood. The environment is far from welcoming. Many residents come across as bitter, judgmental, and in some cases, openly racist. This is not a safe or inclusive space, and it's certainly not one I would recommend to anyone looking for a peaceful or respectful place to live. This community has been one of the worst living experiences I've had. I will continue to speak out about how poorly this place is run and how toxic the atmosphere is. Do not be misled by appearances--this is not a friendly or livable neighborhood. Save yourself the stress and look elsewhere

I've lived here for over 5 years and it is by far the worst HOA I have ever had the displeasure of…read moredealing with. With the amount of lawsuits they have going, you'd think they wouldn't have time to terrorize the neighborhood with petty grievances and blatant misuse of funds. The parking is an absolute nightmare and they are determined to make it worse.