This is not a rant, but rather a sequential timeline of what happens to a good neighborhood when HOA management neglects the harder parts of the job. We had a trashy rental neighbor that ran an illegal daycare for up to 12 kids, under 6 years old for over almost a year before Management started action on this nightmare situation. Wash hanging on deck rails for a week at a time. Trashy toys and couch on patios an torn shabby window coverings. Renter finally moved out for lack of money to pay the rent. NOW, a new renter has moved in that screams and yells at neighbors with threats, filthy, horrid obscene language and behavior that would make the toughest longshoreman sound and look like a choirboy. I have been verbally accosted 3 times in a month with this filthy woman spewing horrid screaming threats at me, even when a nice little 3 year old and his parent, who are neighbors, were visiting me in our common area outside my front door.. The filthy mouth vile renter has 4 cars, one never used or even run in 3 months with flat tires and two different plates on front and back, parked in the street in front of our buildings. Two other cars with only one plate. Either her boyfriend or a relative sat in his car blasting foul shocking kill everybody gangstra gang racket , that even terrified adults and children out walking by on the other side of street on a nice summer evening. People came out on their balconies to see the car blasting wild disturbing racket, parked in front of my condo. I was more than concerned about my safety and called enforcement as did many other neighbors. Complaints to HOA management were lessons in futility. Several complaints about this filthy prison yard mouthed low life and her friends have been dealt with by management almost in a tone of accusing those of us who are victims, being in the wrong to complain. Sheriff won't even come anymore when they are called. I am sure they know this prison yard filthy mouthed horrid woman and her friends.. Sheriff's Department now send the poor guys from county safety patrol volunteers that have no legal authority and they just put little yellow slips of paper on renters illegal cars. I admire these volunteers for their bravery in line of duty in a dangerous area. I must now be accompanied by nice neighbors who are looking out for my safety, just to take out trash and go to the mailbox to retrieve my mail. I keep a firearm close at hand in my home in the event I am accosted in my home by this lowlife neighbor. There were many hoodie strangers, coming and going in the middle of the night to prison mouthed woman's rental. She also has 3 adult males in residence. I was terrified of the hoodie strangers comings and goings, 12 midnight to 3 a.m. I was afraid they would mistake their dealing address and break into my condo by mistake and quite possibly kill me by mistaken dealings. I am now a single senior, living alone. M&M is useless to care for property properly and efficiently, enforce codes, covenants and enforce safety on walkways and in common areas for the honest law abiding residents. VERY SAD when residents have to carry a side arm for protection just to walk to your car safely in the parking lot. Management's neglect of duty is aiding and abetting a GHETTO IN THE MAKING. Really now a tragic scene. Twelve years ago this was a new higher income class living development, prized by bright young professionals working in Inverness and Denver Tech Center, close to work, close to horseback riding, hiking, biking, country life, camping, fishing, parks, trails and mountains for winter weekend skiing. Neglect can ruin a nice residential development. HOA boards should research and screen many reviews and qualifications of prospective managements very carefully before hiring a company. Make sure that a new management is not afraid to tackle bad renters or tenants that flagrantly abuse codes and regulations. Anybody with experience can get good reputable maintenance companies to paint, roof and take care of landscaping and repairs. It takes a Tough New Sheriff In Town, to bite the bullet and handle renters who violate everything, everybody, every code, regulation, and LAWS. read more

Seriously one of the worst property management companies you can find. The owner Sean Morrissey is the most condescending, rude man I have ever met. He acts as if he knows everything, and the homeowners are all beneath him. The contract he uses for HOAs is purposefully vague and allows him to charge $150 an hour extra for doing regular work for the HOA. He knows that most HOAs don't have the funds to sue him, so he gets away with it. He is a con artist who cannot be trusted. His wife, Allison Morrissey is equally condescending and rude. If you call either of them out on anything or question any of their prized vendors, Allison will scream at you and call you a bully. Their vendors overbill but you aren't allowed to question anything. I would imagine they get some pretty nice kickbacks from their vendors considering how defensive they are of the constant overbilling. From my experience, I would have to guess that Sean and Allison purposefully hire really dumb, inept employees. Every time you call in you'll need to spend quite some time explaining to the receptionist who you are and why you are calling. You will likewise, need to spend a lot of time explaining whatever issue you are having with your account rep. Even if it's an ongoing issue that takes over a year to resolve, expect to have to explain the entire situation as if it is the first time you've ever mentioned it each time you call in about it. Month to month, the rep will "forget" all of the things she agreed to do and pretend like it's the first she's heard of this. The reps are worthless and rude. I think Sean encourages them to be as rude as possible in hopes that you will stop calling. Our rep eventually just refused to do anything for our community. She would yell at us during our meetings and tell us she doesn't have time to do her job and we will have to do it ourselves. She would say she was going to get bids for projects, but then wouldn't actually get us any bids and would say she tried and she's not doing anymore. Our rep was supposed to keep track of the meeting minutes, they were wrong every single month. The accounting was wrong every single month. We had charges on our financials for things we did not have yet could never get the issue resolved despite trying for years. I see a lot of comments on here and yelp with people saying that M&M is only nice to people on the board. I would like to point out that M&M is awful to everyone, even board members. The only person they are slightly decent to is the president of the board. They treat everyone else in the community very poorly. For the life of me, i cannot figure out why our previous board chose them. I have to guess that maybe they are nice when trying to get new contracts. There is so much more, but too much to list here. Long story short, do not hire M&M. They are scammers who will cost your community a lot of money and provide far less than is required contractually. They are inept, condescending, and rude. Please check out Yelp for many more personal accounts from people about this horrible company. Do not believe the good reviews that he had his employees and friends and family write for him. read more

If I could give zero stars I sure would BY FAR THE WORST HOA EVER!!! I have lived in The Pinery glens 2.5 years now and have had to many to count "tickets" as they call them from this place. Allison and Sean moreissey are by far the rudest people in parker. They are looking for easy money that's for sure they are The most money hungry people They have taken me and my husband to court our judgement was a little over 1800 bucks I paid it in full in July 2018 now that it's August 2018 their lawyers office told me that I still own them 218 bucks. Really??? There are a few of my neighbors Whom have also been told that they have a judgement for over 2000 bucks!!! Look I'm making my own house payment I'm not making yours too Allison and Sean need to get it together, they want to drive around and pin point everything on everybody's property However my back fence is falling apart to watch they are responsible for And nothing is being done with that. They also want to talk to us about dead spots in our yards first off we are on water restrictions and the grassy areas that they are responsible for look horrible so fix your own stuff before pointing fingers. I was told my home needed to be painted yet there are houses that looks way worse then my did when I called and talked to Jennifer in the office she told me that conveniently those houses were missed during their walk-through but I could take pictures and send them into there office if I wanted to um no is that not your job you had enough time to come and take pictures of my house come take your own pictures.!.!. Not only that I turned my paint samples in to Jill via email just for Allison and Jennifer to pretty much call me a liar and tell me that I didn't, when I told them who I emailed them too and gave them the date and time I emailed them shockingly never got an apology from either one of those two women. Then they tell us we can't have sheds in our backyard excuse me I have 6 foot privacy fence all the way around my backyard if you're looking into my backyard over a 6 foot fence then that's just an issue in its self just my opinion. And last but not least they tell us that we can't park in the street in front of own homes between midnight and 4 AM that we have to pull two Tires of our vehicles up on the sidewalk so I did so one night and one of the Hoa board members called The Douglas County sheriffs on me stating that her kid had to walk in the street to get around my car funny thing is that lovely neighbor lives on the opposite side of my house. So long story short the hoa tells us we have to park down the block from our house remind you that WE ARE PAYING THE HOUSE NOTE TOO and we have to walk to our homes really and by the way The Douglas County Sheriff was very nice and said to inform anybody who has concerns with parking in front of our house that the Hoa is NOT above the law and it is against the law to put two tires on the sidewalk... read more

Let's start off by saying if I could give zero starts I sure would ONE OF THE WORST HOA EVER!!! First off let's talk about Allison and Sean the owners money hungry. They took me to court my judgement was 1810 wow right so I paid that in full July 2 2018 they did NOT cash my money orders until July 18 2018 which then led into more late fees how I know this is because there attorneys at hymen and Sanchez told me so. I went down to there lawyers office today and had to paid yet another 219 there office is horrible now I know why they use them for there law office needs because they are all horrible. This management company told me that my house needed to be painted yet there are homes WAY WORSE THEN MY WAS!!! When I called to ask if why my home needed to be painted yet there are worse houses then my Jennifer told me to take pictures and send them to there office um excuse me? She stated that those homes must have been missed on there walk through really!!! Second of all they want to try to tell us about our yards having dead spots while we are on water restrictions in the grassy areas they are supposed to take care of have dead spots all over. They are supposed to take care of all our back fences yet my is falling apart shame on M&M property management. I'm sure that the 2000 bucks I just paid you that would fix some of the fences right?? Not to mention there are a few neighbors who M&M property management has also had it for $2000 so let's see around 4000 bucks. Then there is this lovely rule that you can NOT park in front of your own house between 12am to 4am that you have to pull two tires up on the sidewalks your car is not fully in the street so I did so one night and one of the hoa members that lives on my block called the Douglas county sheriffs on me saying their kid had to walk in the road to get around my car funny thing is about this wonderful woman if she lives on the opposite side of me her kid should not have even been in front of my house they tell us we can park off of our block and walk to our homes mind you OUR HOMES THAT WE PAY FOR NOT THEM! Last but not least they told us we can not put sheds up in our backyard well my back yard has a 6 foot privacy fence privacy which means you should have no concerns with in my backyard because once again I pay my house payments and obviously $2000 paying somebody else's house payment too. I looked up how to report the hoa and it's through DORA whom will most definitely be getting a call early Monday morning. The office people are terrible as well I turned my paperwork and paint samples into Jill and a week later Jennifer told me I was going to get yet surprised another fine when I told her I turned them in her and Allison wanted to call me a liar until I told them the day and time I turned them in via email and shockingly enough do you think I got an apology from either one of those women you guesses right nope not one. read more

In July 2011 our HOA Board of Directors selected M&M Property Management for our 16-unit condo building. The building was previously managed on-site by the acting Board President. For a short time the Board of Directors separated the property management duties from the Board President role, citing conflict of interest. The homeowner who assumed the property management duties was relocated due to their full-time job. With that announcement, the board began interviewing for a Property Management company to maintain the building. M&M Property Management presented very well in the initial meetings, with both Sean and Allison Morrissey working with us to determine exactly what we needed. They also agreed to navigate the waters with us until we were able to define how much the board would do (replacing light bulbs, etc.) vs what we would expect from M&M. Both Sean and Allison have been awesome. Kathy Craiglow was assigned to work with our property, and she has been great. Prior to M&M Property Management, our HOA did not have budgets, did not file tax returns and had no reserve funds. In three short years, M&M has gotten us on track with each of these issues, managed to decrease monthly spending and directed enough funds into a reserve account to cover a large project that needed to be done (over $25,000) and still have a bit more left in the account. Additionally, M&M Property Management handled some troublesome homeowners in matters that are well beyond the board's capability. Please note that there were growing pains at first, especially with our building never having an outside management company before, with the board not always clearly explaining expectations and with M&M Property Management not being accustomed to how this small community (of primarily retired owners) liked to be communicated with. M&M worked closely with us to get through those growing pains. M&M Property Management has done wonders for our HOA and is the best change that we, the Board of Management, have made for our community. read more

I have complete faith and trust in Sean and M&M Property Management. Having been on the board of my HOA for many years, I have had to fire three different property managers and have interviewed many others. Sean and his company have done an amazing job for us. His considerable knowledge and experience combined with a healthy dose of common sense has made him a huge asset to our HOA. Sean is not afraid to tell us and our homeowners what we need to hear. This is very important in this industry because there are so many people who can be unreasonable and are more concerned about their own needs and pet peeves than the needs of the neighborhood as a whole. I am so pleased to have M&M Property Management on our team, and because of their hard work and integrity, recommend them without reservation. read more

I have had nothing but great experiences with the M&M Property Management team. They answer their phone, they call you back, they send e-mail confirmations when work orders are placed, and they are helpful and knowledgeable. I suspect people that have had bad experiences are disgruntled homeowners or people that did not follow some type of rule or restriction that they did not agree with. Remember the management company is at the direction of the Board for the association that you live in. They have to follow what the BOARDS tell them to do. That is their job and I personally feel like they do it well. You can never make everyone happy in the business that they are in, but they care a lot and it shows. read more

I've had to have my tire patched 10 times and replace 3 tires (in less than a year time frame), due to negligent contractors working on the property and possibly racist neighbors. I notified M&M Property management with receipts and pictures. They seem not to care but escalated the situation to Sean Morrissey. Mr. Morrissey also did not seem to care and told me to "police my car". My car is parked in a garage :) I can only police it so much. Mr. Morrissey seems very misogynistic and racist, he told me he did not like my response in one of my emails and abruptly closed my case. I hope his mother, wife or daughter has a similar situation as mine and has to deal with a person just like him. read more

As a resident, I've often found it hard to ever get in contact with an HOA Property Management company. This is my third house and third HOA Property Management company. Kirsta Varner has been absolutely amazing from the first day we reached out. While we got off on the wrong foot for an HOA violation that was actually due to the previous owner, Kirsta helped us address the issue quickly and removed the fine. We have contacted her numerous times for HOA improvement approvals, and, most recently, a pool key after our daughter lost ours. She always responds quickly and I feel that I know who I can go to if I have any issues. read more

This is the worst! The worst HOA ever! I have lived here for 5 years when they took over there were so many promises with of Course the raised cost, and what a joke! But every year prices rise no snow removal no pool, but pay more. If you would have proper snow removal then you would not have the extra cost of repairing the road every year. Don't even bother putting in a request for anything its the same answer every time with a bunch of BS and nothing done to help. Where is all of this money going! If you are not going to do anything at the very least lower the cost $400 a month for NOTHING! read more

I spoke today with Andy an Assistant Community Manager about a vague letter we received from MM Management that led to some misunderstanding on the part of my wife and me. Andy quickly got an understanding of the issues and chased down each and every one of our concerns with various departments and promptly reported the results back to me on the phone. She was courteous, knowledgeable, and concerned that she had covered everything, and followed up with appropriate personnel. Big thumbs up for this employee. Kudos for her professionalism and her congenial phone personality. Joe C read more

The owner is unethical, abusive and lies every chance that he gets! He is also known for working with contractors who give him kickbacks for his own personal use! Ruthless! His wife is no better, they live on their hill thinking they are better than everyone else! They lie to board members and their prospects when they are trying to bring on new business! The promise the moon but they deliver on nothing, they don't have the staff to keeps up either! High turnover it s due to them being unethical. Steer clear from this HOA is you know what is best for your and your community. read more

These people at M&M Property Management are the best! They are very responsive, courteous and go above and beyond the call of duty. Sean and his group are thorough and and communicate at all levels. I understand they have most of the HOAs they started with over 17 years ago. These communities must be staying with M&M for a reason. If they get a bad review, it most certainly is from a renter who just does not want to be told what to do under the CCIOA rules. I have never had an issue with anyone at M&M and highly recommend them! read more

I was on the Board when we hired M&M a few years ago, and Sean's knowledge about HOA issues has been one of the major reasons we have been so pleased with them. He recently handled two extremely difficult water issues - got on them both immediately, and came out to our condominiums to make sure things were done. I can't imagine how we would have managed without him. I have also found the staff at M&M to be wonderfully responsive when I've contacted them and asked them to do something - often things are handled immediately. read more

1 word - GARBAGE... not only are they horrible at what they do, but they also completely lack professionalism. If you are going to be a crappy company, at least be nice. Chris Daley is an embarrassment and should be FIRED asap. How he has "Director" in his title is baffling, definition of promotion to the point of incompetence. He has the temperament and disposition that of an insulant 5 year old child would have. Doubt he has a partner at home, but if he does, boy do I feel bad for them... miserable sap read more

This property Manager SUCKS!!! Sean Morrissey is one of the biggest pains to work with. He acts like he is all for the HOA and yet he really just wants the HOA to be ran the way he wants it to be ran! He likes to make HOA's go with more expensive companies so he can raise the HOA rates and he lacks in professionalism. He never replies to emails unless he is bashing or being rude! If you are seeking an HOA Manager please rethink this company!!! they will run you dry!! read more

One star is too high for this group of untrained, belligerent amateurs. But it all flows from the top, and the top is incompetent, and does his best to communicate that incompetence as a company mantra. I could go into dozens of specifics, but the only thin that matters is that you avoid this company. We re now using westward 360 and could not be happier. Nice to deal with pro's versus belligerent amateurs. read more