I went in to day to make a deposit and Mary was extremely helpful and we had a good conversation…read morewhile everything was being processed. She then went above and beyond to email their Mortgage Loan Officer for me to make everything even simpler for me. thank you mary! (Also they had blue lollipops today so thats a plus)

Great customer service! Marissa was awesome, she was patient as she assisted me with opening a new…read moreaccount. No wait times and COVID compliant.

I met Lori Mierisch during a very difficult time in my life. My Sister was very sick but…read moreunfortunately she never had a Will Lori was extremely helpful by placing my Sister Assets in a account with High Interest while I was working with Lawyers in order to settle her case I wanted to Thank Lori Mierisch and Key Bank for all their support and assistance during this difficult time! I can assure anybody who needs assistance to check out Key Bank and Financial Support to visit Lori Mierisch !

Short wait. Very friendly…read more Asked for clarification rather than assuming. First time at this branch.

I've used this branch of the Hudson Valley Federal Credit Union for many, many, years, and I've…read morenever had any problems. They have 2 ATM's, one in the entrance, and one drive-through. They have someone at the front desk to tries to greet you if he or she is not already helping someone. They always have enough tellers available so that even if there is a line, it moves quickly. The last time I got a loan there - albeit quite a few years ago - it went very smoothly.

Service today was horrific . The computers weren't working…read morecorrectly and shutting down, maybe upgrade the system?? Came in to get a printout of the last two weeks of my checking, Simple, Beatriz was also running the drive through, she went with my debit card, came back no debit card she sent it out to another customer in the drive through. I asked for my card and she ran to get it from the other customer. Thank God I asked. Not a good thing for a bank. Thought they'd like to know. Geez

HVFCU is horrible & I wouldn't recommend them to anyone who values their money. I was a loyal…read moremember for 20-years, but they've gone down, down, downhill in recent years w/rude & incompetent employees, branch managers & leadership. Stay away!!!

Stood at at the counter for an entire 30 minutes. Had 5 loan payment to make - had the tickets…read morewith the checks to make everything easy. the teller was struggling- Marrandia. She asked Carrie several times for help to which the first time Carrie responded " what does the check say?" Several minutes later Mirrandia asked again for help - Carrie says " do 1 at a time. At this point I had been here for about 15 minutes- Carrie didn't seem to care that I had been standing here all along - didn't offer any more assistance. During this time Carrie assited 2 customers. Which 1 customer asked her if she liked it here- Carrie responded - yeah there's plenty of room for advancement and its close to home. Still standing her with Miranda struggling. Asked another associate for help but with no end result. While standing at the window for 30 minutes I was privy to the Branch manager having a conversation with " Chris" the receptionist- it was initially entertaining until it wasnt. Tabitha is the branch manager- she would be celebrating her anniversary soon - and she will be going to Rhode Island - not sure if Rhode Island was where she was celebrating, anyway. Probably 20 minutes into my visit to the branch. Oh yeah - customer told Tabitha she looked like she lost weight- Tabitha responded - I've gained a few pounds - Rice Krispy treats go down like water. Miranda asked another teller for help - Marie- she had been cleaning her work station- and again totally oblivious that I had been there for 25 minutes now-told Chris- the receptionist she would need numbers for the override- Chris said if your numbers don't work neither will mine-At this point I asked for the branch manager- was told she was out to lunch. When Tabitha did arrive 30 minutes into my adventure- she said she knew what to do - I had been in the pervious week - it was not as entertaining as this incident . I don't know do you think this is worthy of any stars? In a nut shell there where plenty of employees on staff to assist- Nobody cared that I was there for 30 minutes. Please look at the video- this is not an exaggeration. During my adventure there were literally at most- 5 customer transactions during my stay. May 3 was the transaction date - I believe I arrived at 11:45 ish and departed 12:18. Gotta see it to believe it !!!!!!!!

Worst banking experience I've ever had. It has taken me an entire MONTH on more than one occasion…read moreto receive a replacement credit card after it either expires or has been lost. Total nightmare.

I left a review a few weeks ago, and to my surprise, I received a call from management. When I…read morecalled back, I spoke to Erin, who was so apologetic about my previous conversation with CS. She understood my situation when I explained it and promptly reversed those fees as well. It was a huge help. I wish all their employees were that good. Thank you so much Erin for all you do.

people don't get back to you , they rely heavily on an automated system that is VERY FRUSTRATING!!!…read morethey open 8:30am and there's no one to help you at 8:31am , they have a voice mail stating we will call you back in one business day

What a wonderful bank!!! My 15 son wanted to open an account so he could have a debit card to use…read moreinstead of carrying cash. We walked in a few minutes before they were closing but the branch manager took her time and made us feel like we were important to them. They also have wonderful programs for young customers. They only have to have a $5.00 minimum, they put $10.00 into their account as a welcome, and they get reimbursed if they use an ATM at another bank and get charged a fee. Just an all around great experience for myself and my son.

From the owner: Blue Foundry Bank provides personal and business banking solutions in Northern NJ, including…read moreChecking, Savings, Commercial Lending, featuring products such as: Blue Axis Checking and Blue Carbon Business Checking. We offer Online and Mobile Banking, featuring Digital Wallet and Zelle. We're a bank that makes things. We craft ideas, solve challenges, nurture relationships, and get things done for our customers and communities. We're a different kind of bank.

I often go into the saugerties branch to do my banking, at least twice a week. Almost every time I…read morego inside I am helped by a very polite, friendly young man named Marcel. He always has a smile on his face, and is working hard. He is very knowledgeable with all of my banking needs and always seems to be in a positive and upbeat mood. ​ He is a pleasure to deal with and this bank is lucky to have him as an employee.

Look, I don't belong to this credit union, but it's still the best experience I've had with a bank…read morein...I think it's actually the best experience I've ever had with a bank. We were in need of a notary on a Saturday, and the MHVFCU was the first bank of five that we called that had a real human being answer the phone (off to a good start). They had a notary available (and were open til 2 pm on Saturdays), and not only is the notary's services free for members, but it's also free for non-members! If you're keeping track, that means it's free for everybody. We walked in and the friendly tellers let us know we'd be waiting for Linda in the back, but to help ourselves to a seat and a cup of coffee. For the record, that's nicer than most of my relatives treat me. We waited for a few minutes, and then Linda turned out to be even nicer than the other employees, as well as the branch manager and probably in the top three notaries I've dealt with in my lifetime. You know what? She's #1! I just decided. The only downside of MHVFCU is that I am a bit frightened of the other clientele. It was 8 degrees outside, and my brother and I were the only non-employee males that were wearing full length pants. Sure it was only two other guys, but as we all know, nothing screams mental instability more than being inappropriately dressed for the weather.

I chose Fairway Mortgage because a friend was going through the same process and I saw the…read morefrustration he was going through. Jim made the process seamless and truly did look out for our best interest. It would make no sense to go through the mortgage or refi process on our own.

Jim at Fairway Mortgage Services is absolutely terrific to work with. He calmly and clearly walked…read moreus through the process and he was always responsive. The fact that he's as nice as he is super organized makes it all the better! Quite simply, the best in the business. Highly recommend Fairway Mortgage Services.