After many years of quick repairs, it was time to replace my 20 yr old roof. Jason has always been…read morethere for all the previous repairs so I sent him an email and asked for an updated estimate. The roof replacement with 30yr+ warrantied Owens Corning Oakridge Duration shingles took place last week. On top of his crew that put in 12+ hr days, Jason was onsite multiple times to check progress, pick up debris, and make sure there were no issues. Great guy with a great company!!! I had waited 4+ yrs to full utilize Jason and his company, and now I've very grateful that I did.

Jason and his crew did an awesome job! Quick on the quote, did the work within the week, and only…read moretook 2 days for the house, shed and detached garage. Left everything very clean. Highly recommend.

I called the office and they sent Garrett out to take a look at my missing shingle issue. He was…read moreable to diagnose, get me the single shingle I needed and came back the next day to do the repair. Finished it 15 min. Super service and great guy. Highly recommend!

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

Roof Medic Team: I…read morejust wanted to let you guys know how great your service was and how great it was to find a trustworthy company to work on my home. I had never filed a claim with my insurer and I was not sure what the process was or how I would get my roof fixed. Your company came recommended from a co-worker and I'm really glad I called you guys. From the moment I called the customer service was 5-Star all the way. Bryon was my service rep and he represented your brand to the highest every time he came by. He initially came out and checked my roof, attic, ceilings, etc. and then he came back the very next day and met with my insurance adjuster to ensure I got a fair review. Once approved, he took the time to go over several samples, colors, and options available to me. He's a friend now and he's welcome to stop by anytime lol. Dave was my on-site rep the day of the roof installation and he and his team showed up on time ready to go to work. When I got home I had a new roof, my driveway was clear and there was not a nail in sight. They did an awesome job. He notified me as needed throughout the day of their progress and I didn't have a thing to worry about. Lastly, Alexis was the voice over the phone that called me and provided updates and confirmations throughout my service. I really appreciated how she stayed on top of everything. It helped confirm that I had chosen a great company. Jordan, I never got to meet you officially, but as a prior serviceman I can say that you have surrounded yourself by a good team and we both know that that's what needed to accomplish any mission. I will be posting this review on Yelp, Google, etc. and will definitely tell others of the service I received. Thank you again for your help!

Very impressed with our new roof! Hard working crew finished in 1 day, including clean up! They…read moretook care to lay out tarps to collect the debris coming off the roof and protected the plants surrounding the house. The quality of the materials is so much better than the previous roof! And the quote was right on. We can highly recommend Roof Medic to you!

I had a leak in my roof and Max Roofing was able to come out and quickly diagnose what needed to be…read moredone. I called them on a Friday, got an estimate to repair and by Monday someone was able to repair the leaking section of my roof. They were reasonably priced and took care of the job. No more leaking!

Great experience. They take the time to explain everything and show real commitment to their work…read more They help you step by step through the whole roof replacement process. Very professional and easy to work with. I'm very happy with the results.

These guys are excellent. My roof looks great. Andrew Franco was very friendly and professional…read more He stayed in touch with me during the entire process, explained everything Majestic would be doing and came to the house when the insurance adjuster stopped by. The working crew did an outstanding job. They were very efficient, worked from dawn to dusk to complete the work in one day and focused on leaving the yard clean and free of any debris including the nails. I would definitely use them again and would recommend Majestic Roofing to anyone.

From start to finish, they made the process worry and stress free. They were open, honest, and…read moreprofessional. Every step of the process happened exactly they way they told us it would. The installers were timely and completed the project ahead of the estimated schedule. I would definitely recommend Majestic Roofing to others.