11/10/25: I highly recommend this company to everyone who…read moreneeds security cameras help installing their starlink, like I did surely is amazing to work with and the best customer service ever, she just puts a smile on your face. Kory, was very informative, educational and just an amazing person to work with.He helped me to install my starlink in no time.I would give him ten stars if I could.

Lance and Sherri were great to work with in setting up our Verizon hot spot alternative to cable…read moreservice which is not available at our address. They were responsive to all of our concerns and questions and promptly answered and returned phone calls. Lance is exceptionally knowledgeable and installed our new system professionally and made sure we were comfortable with its operation. We have signed up for their monthly service contract to ensure that any problems with our system can be resolved quickly. We highly recommend Rogue Valley Security.

Well, my story is like many others. Caveman is a scam. Took them two months to install cameras…read more Installer that came out was nice guy. I was getting invoiced for "monitoring" before the cameras were even installed. Once installed, one of the three cameras lasted two weeks and went dead. I called the manufacturer who said I had to go through CM. No response from anyone other than Audrie. I think she actually cares. I gave the camera back to them for replacement and now I get no response from them. Despite what you're told up front from Mario, you'll get nothing. It is a scam organization. Take a wide berth around them.

ZERO STARS: A Complete Scam Operation - Avoid at All Costs I rarely write reviews, but my…read moreexperience with Caveman Technology Group LLC was so egregious that I feel obligated to warn others. The Setup: Like many others, I purchased Ring Floodlamps and was referred to Caveman Technology as Ring's "recommended installer" for the Medford, Oregon area. This immediately gave me a false sense of security - if Ring recommends them, they must be legitimate, right? Wrong. The Bait: Within hours of submitting my installation request through Ring, I received a professionalsounding email from someone named Audrie requesting my address and device information. The response was prompt and seemed legitimate. This is where their scam begins - they establish quick communication to build trust. The Switch: On November 25th, they sent an invoice for $164.80, claiming this was for a "site survey to accurately assess the layout, identify potential security risks, and determine the best placement for your equipment." No actual installation work - just a survey. I paid on November 26th through Apple Pay. The Disappearance: After payment, complete radio silence. No calls, no emails, no scheduling. When I finally called them on December 2nd after nearly a week of hearing nothing, I was met with the most unprofessional phone interaction of my life. The person answered with a simple "hello" (no company name), barely spoke English, couldn't understand what I was calling about, and finally mumbled that someone would call me back. No one ever did. The Fraud: When I requested cancellation and refund on December 3rd, Audrie suddenly claimed they had already conducted the site survey and refused the refund. This is an outright lie - no one ever visited my home, called me, or conducted any survey. They're literally charging $164.80 for imaginary work. The Pattern: After this experience, I researched their reviews and found I'm not alone. While they somehow maintain decent ratings on some platforms (which I now question), there are numerous complaints about: * Charging for work never performed * Poor communication and unprofessional behavior * Refusal to provide refunds for services not rendered The Aftermath: I'm now disputing the charge with American Express and filing complaints with the Better Business Bureau and Oregon Contractors Board. Interestingly, I found that Caveman Technology Group LLC has been cited by the Oregon CCB for compliance violations as recently as August 2024. Bottom Line: This company should be avoided at all costs. They appear to have perfected a scam where they collect "survey fees" for work they never intend to perform, then refuse refunds by claiming imaginary services were provided. The fact that Ring continues to recommend them is deeply concerning and reflects poorly on Ring's vetting process. Save yourself the headache, the money, and the frustration. Find a local, reputable installer with actual positive reviews from real customers. Caveman Technology Group LLC is nothing but a sophisticated scam dressed up as a legitimate business.