The roof was done well in May, but the clean up is still going on, after Heather gave this glowing picture of how they would definely clean up the debris and get up all the nails ,I'm still stepping on nails, and trashed my plants, I wish they gave more notice, I would have covered my own plants. So don't expect them to really do a good job cleaning the debris. Not gonna happen! But good work on the roof . Update! Reyna responded immediately, had someone out and do what was needed within hrs of our conversation. They took care of us. read more

Amazing experience today with Resilient Roofing and their team. Had a small leak from the heavy rain the last few weeks. Booked and appointed with them. Great communication the entire time leading up to the work being done. The roofers came out and took care of everything. Eduardo was Very professional! Resilient had great pricing for the work and value they provided. Highly recommend these guys! read more

I contacted Resilient Roofing after I saw the great job they did on a nearby residence. Alex immediately answered my call and performed an inspection to address a roof leak on a two story apartment building. I received a very reasonable estimate for repairs and proceeded with the work. I requested and received photos of all the work performed and the result was OUTSTANDING! I am hiring this company to perform additional work on another building because of the impressive work performance results. read more

I would highly recommend Resilient Roofing. Eric and all of the crews were very thorough and detailed throughout the process. They make sure you understand each step of the process; they are far better at communication and project mgmt. than other companies we have worked with in the past. The work was fast, looked great; all in all they did a great job. If you're looking for a roofing company I would highly suggest looking at Resilient Roofing read more

Daniel was a great salesman. Ashley was a wonderful liason between us and the workers. Work came out great. Didn't go the extra mile, but very nice workers read more

Resilient Roofing - Still under construction - Roofing Near Me - San Diego, California

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I could never say enough about Resilient Roofing to equal the fantastic customer service to the actual installation. From the very beginning the representative who first came to my house and explained everything in great detail showed me my roof via a drone. I then was in contact with our Reyna Valdez. Dealing with my HOA was a little bit of a struggle and Reyna Was not only on top of the situation but she called me often kept me updated she would always return my phone calls return to emails very promptly she's the one who kept me sane through all of this. Arturo Also was amazing he would come during the project and check on things and really helped me understand what was being done. The crew always prompt always cleaned up after themselves I would definitely say if I had another roof to do this is the company that I would go with read more

It is very difficult to find a professional, responsive and honest roofing company in San Diego; however, Resilient Roofing is all three, plus some. My brother, who is also in the roofing business in VA), suggested this company after my husband and I already obtained multiple quotes on the replacement of both of our Duplex roofs. We knew we were going with this company the moment we were provided the quote. If you are in the need for a new roof, you will find out sooner or later that even if a roofing business 'seems' legit, there is always one aspect that falls short. For example, multiple companies are unresponsive after providing a quote. Others would provide the quote verbally, and expect a counter acceptance immediately thereafter. On the flip side, neither my husband or myself felt "pushed" into taking an offer with Resilient, nor did we feel like we had to manage exceptions during the process itself. After we scheduled initial walkthrough, the roofing consultant, Seth, gave us a thorough and detailed list of all the work required, and made any assumption or dependency very apparent to us. Mike, the production manager was extremely thorough on the job, and very responsive to every question that we had. It is hard to explain roofing terms/speak to people not in this industry, but Mike was patient in explaining every detail from start to finish. He even brought us up on the roof/sent us pictures of the old roofing structure to explain the job as it progressed. The entire staff was very courteous and professional as well. Even our tenants noticed how good of a company this was (they later told us how, after the job was complete, the team cleaned up every piece of debris and make the area look better than beforehand). All in all, you can either do things the right way- or you will end up doing them over again- and we have full assurance that Resilient did not let our hopes down. Will be using them again for our next project on another unit in the near future. read more

While we did not end up hiring Resilient Roofing, I am still giving them good marks for their customer service. The sales guy who came to my home gave me the pitch and was very up front on the costs. Also, for a free estimate, he was the most comprehensive of all the roofers I talked to (I talked to 10 roofers in San Diego), including taking multiple pictures of the roof and emailing me a report. They're an Owens Corning roofer so if you were set on that brand, I'd recommend them. read more

Seth provided me with an excellent consultation on my roofing problem. He was able to diagnose a complex acoustical problem where many other professionals I had inspect my home could not find anything. He is extremely knowledgeable and I would definitely recommend him for anything roofing! read more

Edited and final review... With the above review plus the following... Had some ups and downs with Resilient Roofing. Called them on a Friday due to rain damage, they said they'd send someone but didn't. They finally started work the next week. When they were about to put shingles on, I pointed out damaged plywood from my contract. They stopped work, which was good. The supervisor promised to send someone to fix it. A few days later, they replaced the plywood and some fascia wood, like the contract said. But then they told me there's more damaged plywood than expected. They offered to put shingles over the bad plywood or I could pay extra for more new plywood. I mean, why put good shingles on bad wood, right? After the roof was fixed, they accidentally tossed my gutters, but replaced them when I asked. On final inspection, there were a few small things to fix, but it was mostly okay. A bit of a rollercoaster, but got there in the end. read more

Terrible customer service. Consecutive no shows. On to a better vendor, and there are plenty

Resilient Roofing did a partial Tile Lift and Paper Lay for us. Since we have not had a serious rain since job completion, we cannot comment on the quality of their work. The low grade we gave them is because of their inadequate customer service throughout the entire project. Although they were the highest bidder, we chose Resilient for three main reasons. They use a Peel and Stick Underlayment; their presentation was far above the other companies; they said they could finish by the end of the year. After we signed the contract in October, they told us that they would not start until February. Had they told us up front that February was our start date we would not have signed...and I bet they knew that. Except for bills and a couple of boilerplate emails, that was the last time we heard from them unless we initiated the communications. They provided no updates to our start date and did not start on the day promised, again without communicating to us that it had been changed. When they finally started, we were never contacted by our Project Manager (assuming we had a Project Manager) throughout the entire project, and no one on the crew spoke English. We understood that if they had to replace wood it would be an additional cost, but they never discussed the additional work with us, just sent us a $6,000+ bill. The crew damaged some of our wood during the old roof removal. Not sure if we paid for that repair...but again, I bet we did. (Less than a year ago we used a different company to repair a portion of our roof. Their bid took into account the age of the roof (based on replacing a percentage of the wood/tiles) and included painting the new wood. Resilient's bid did not include any wood replacement or painting. We learned a hard lesson). We were expecting rain towards the end of the schedule, and they promised us that they would complete it before the rain came. They did not. We did not see any sense of urgency from our crew. One hour lunch, two fifteen-minute breaks, cleanup started at 3:30. My wife and I have often noticed other companies working past dark to beat the rain. We believe that a hallmark of customer service is when a company treats you like you are their only customer, no matter how busy they are. Our experience with Resilient Roofing was the total opposite. We just hope their workmanship does not match their customer service. read more

Resilient Roofing replaced our roofing two years ago and did an amazing job. Recently we had some work done at the house that damage an area of the roof. I called Janine and she scheduled Heather to come out right away. Heather was very knowledgeable and gave us a reasonable estimate for the repair. The work was scheduled and completed quickly. The roofers made it all look cohesive. I would recommend this company highly as everyone we worked with was stellar. read more

Update: Resilient repaired the damaged drywall. Having just relocated out of the area, we are just waiting for proof of completion (photos, drone footage promised by staff). We stand by our original review. Positive: thorough sales conversation, accommodated our move out date, daily clean up and repaired the damage caused. Negative: lack of follow through, very poor communication. read more

My house needed a new roof, real bad. I knew there were possible issues, and that it was going to be a hard and difficult job In some of the hottest weather I've seen in el cajon. I wanted to do my due dilligence so I decided to choose from 5 contractors, and most of all, I didn't want any headaches. I felt more comfortable with Resilient Roofing, their estimate was very professional, fair, detailed , addressed my roofing concerns, and they were available to answer all my questions. Resilient arrived bright and early, worked the whole day, were courteous and they cleaned up daily. My new roof looks absolutely Terrific!! Better than I expected. I'm glad I chose Resilient roofing. I know the concerns with my roof were addressed, and the price was very fair ...and more importantly, there were no headaches . read more

I wanted to write this review because I truly believe Resilient Roofing deserves this review. As with many homeowners, I was getting push back from my insurance company to renew my house insurance due to roof concerns. There were certain repairs that needed to be done and I only had 2 weeks to do the repairs. As such, I found Resilient Roofing online and called them. An appt to assess my roof was immediately scheduled. Brad, the roofing consultant, looked at my roof, made his recommendations, and kept in constant contact with me because I had lots of questions. In fact, my questions were always answered, I could either call him at anytime, or he would always call me back. Communication is very important to me, so this eased my anxiety. After I agreed for them to do the repairs, Amanda, the Production Mgr, contacted me. Amanda was so GREAT! She took the time to explain the process to me; gave me the names of the roofing supervisors (Arturo and Jose) who reassessed my roof before the repairs, and then scheduled a date. (FYI: Both Jose and Arturo took the time to introduced themselves, which was appreciated). Scheduling a date to do the repairs was extremely important because I literally only had 5 days to get the roof done before my insurance lapsed. Amanda was familiar with the insurance issues, so she totally understood my concerns and really listened to me. Fortunately, Amanda was able to work her magic, and scheduled the roof repairs within a day. Everything was completed on time. Amanda was also very patient, even after I called her a zillion times. The roofers did an amazing job! They did such an amazing job that I have already recommended Resilient Roofing to a friend, and I will continue to recommend them to all my family and friends. Thank You everyone at Resilient Roofing! read more

Shout out to Resilient Roofing and Jack & Jon. My wife and I just purchased a home in Bonsall and wanted to get a second opinion on the condition of the roof. The team came out, did a full inspection and walked us through how the roof was built and what to look for going forward. Bottom line recommendation at this time: don't do a thing, the roof is in great shape. Thank you for your integrity and honesty RR! read more

Extremely impressed with the professionalism and thoroughness of Daniel and Eric during a recent home visit. Currently considering solar and previously was told by solar companies to do a roof update. My wife (extremely analytical) was not convinced and suggested we focus on a roofing company evaluation versus a solar company evaluating our roof. Lo and behold, after Eric goes up on the roof, returns to tell us (validated with photos) that our roof was in great condition and could easily keep us without concern for the next 15-20 years. The information provided indicated to me the company isn't solely grabbing money at every opportunity and their teams truly desire to provide superior service. We are armed with information to consider and may now utilize RR for our solar and gutter jobs. Thank you Eric and Daniel for being such consummate professionals. read more

he was unethical and dishonest. He quoted a price that he did not honor. He promised things that he did not deliver. They left the yard a mess. Do not hire this man. read more

Am thrilled to update my review for the gutter replacement project with Resilient Roofing: the work is solid, everything left clean, and looks great! A++ Thank you to the conscientious, hard-working crew, and won't hesitate to call for future needs. Peace of mind!! read more

I am writing this review for my dad who contacted this company. My dad was amazed at how quick the gentleman from this company responded to his request to repair a section of our roof-- strong wind pulled up some metal piece on our roof which caused it to stand up vertically. Once the contractor came out to do an assessment of the roof, he told my dad that it was going to be a very simple fix. He left all his belongings at our house and headed to a hardware store. Within hours he came back and had our roof repaired. The most generous thing was that he insisted on not charging my dad as he states it was an easy fix. After countless attempts to pay the gentleman, he left without payment. Besides being extremely generous (which this should not be expected) he was extremely knowledgeable, fast, efficient, and respectful of his clients time. This company will definitely be added to our small collection of contractors we trust and will work with indefinitely. read more

Heather from Resilient Roofing initially inspected an area on our shingles roof that was leaking. She was very professional and took photos of what needed to be done. We ultimately took care of the roof repair for a reasonable fee. The day after the repair was completed, Seth Larson inspected the work and sent me photos of what exactly had been done during the process. Two days later we had significant rain and everything looks good. I highly recommend this company, either for a complete roof replacement or for a repair. read more

I met Brad Moser at the Better Business Bureau Torch Awards - an award event that celebrates ethics in business. I had about 30 tiles on my roof that were broken so I decided to hire them. His consultant Amanda Walters was patient with my questions and I felt confident in her advice. When the crew came to do the work, they worked efficiently and took pictures before and after. I didn't get his name but one of the roof technicians stopped me to let me know the job was finished and that he would leave a few tiles so I'd have them for any future issues. A heads' up...their pricing seemed to be on the higher side of the range but I still strongly recommend them as you get what you pay for and I feel like if there are any issues they will stand behind their work. read more

Had an inspector, Daniel, come out to look at a ceiling stain near a skylight. Daniel was extremely friendly, thorough, and professional. He examined the attic to see if there was any evidence of leaks which there wasn't any and provided us with some potential causes with a sound recommendation. Highly recommend Resilient Roofing for any roofing needs, questions, or inspections. read more

From scheduling, estimating, inventorying, tear-down, carpentry, and installation, the folks at Resilient Roofing - especially Frankie, Jose and Amanda, were top-notch! Our new roof has added significant value and security to our home. read more

Their billing department needs a lot of work. I went through my insurance and they agreed on the final amount. My insurance paid everything they requested. Now, they are up charging me an amount I've already paid. They invoice at every turn, but they don't apply the payment to the correct invoice. My roof looks great, the ladies in the other office are great. But, their billing is a mess. I was told billing would call me today to discuss this matter. The correct amount I owe. I did not receive a call. Update: The CEO reached out to me this morning. I am very impressed. He was very nice and we had a nice chat. He resolved my billing issue quickly and professionally. Thank very much! read more

Eric and Frankie came to our house and they were very helpful and thorough. They gave us advice on what to do first before giving us any quote - we appreciate how transparent and knowledgable they are. We highly recommend them! read more

Owner operator and owner involved roofing companies are the way to go. Seth came out to my house and did an inspection before preparing a quote for us. He was very knowledgeable and walked us through the entire process as this was the my wife and I first time having to replace a roof. His price was very competitive with other we got in the past month. At the end of the process Seth again came out to make sure we were pleased with the completed work. I would recommend Seth and Resilient Exteriors to anyone that asks. read more

I called this company out to give me a free estimate on my 16-year-old roof. I was basically trying to establish how much longevity I have left on my roof. I met with Andrew and he was friendly, professional, honest, and walked me through the process. After his assessment, Andrew said I didn't need a new roof and that I have at least five plus years left before needing to replace it! He did say if any of your other contractors say that you need a new roof, they are not being honest with you... I would highly recommend this company for a free estimate and for your roof he needs. read more

This company came out to do an inspection and I got this huge long report that went into all the services they offer and articles about getting a new roof. Bottom line is that it seems to me like all they want to do is sell their services instead of being truthful and real about the situation, they make it worse than it is. I had other roof companies out for an inspection also, and both of them said my roof has 5 years of life left on it. Their inspection said dramatic wording about how bad the roof was and made it sound like it was going to fall apart any minute. I thought it quite strange that the other 2 roofing companies both had the same conclusion yet this guy literally gave me a report that was over 20 pages long all about selling services. I'm not buying any of it. This is after they came highly recommended by Christian Brothers who are a very reputable company who I plan to let know that the roofing company they recommend is so dishonest and deceiptful. read more

Excellent work and very reliable. Great attention to detail and follow up. Clint was great. Highly recommend.

I don't have a leak. We need a roof replaced. She sounded tired not nice and didn't care about losing a customer. Like one of those people that say no when they really don't know the answer. They don't think that it will come back to haunt them, like somebody making a complaint. read more

Happy to update previous review to report my roof project has been completed. Seth Larsen, Resilient Roofing owner and also Great Guy, reached out to me to finish job. After quickly resolving internal scheduling issues, that should eliminate job completions errors in the future, Resilient dispatched a couple more of their awesome workers to final the roof in under a day. Roof Complete with issues resolved. After rescheduling Seth and team followed up thru the completion. Thanks Seth! read more

Resilient Roofing - Example of the rough edge cut of the "finished" roof - Roofing Near Me - San Diego, California

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I contacted Resilient Roofing to conduct an inspection of my roof. I found their front office personnel and the inspector to be very responsive to our needs and very honest in assessing the roof. Their owner is very ethical as well and clearly focused on growing the business by meeting customer needs and doing outstanding quality work. Clearly this company is competent and focuses on its customers' needs. I would highly recommend them for your roofing requirements. read more

We had a leak that was fixed twice by a previous contractor. Finally, we decided to call Resilient Roofing and they showed us where the water damage was coming from in two different spots. They informed my wife and I on what needed to be done and why the previous shortcuts our other contractor took didn't fix the issue. Finally, we made it through this rainy year with ZERO issues and water damage. Their attention to detail is second to none, and the new roof looks stunning! It was a pleasure working with their friendly team and I'm glad I decided to call them. Price was reasonable for the work done and we'll definitely be contacting them in the future for any roofing needs. Thank you again for the great work guys, we're very pleased! read more

We used them to replace our roof and gutters. They were very knowledgeable and professional. I was confident in the ability of the people and their workmanship. They even came back after we added a new drain for a new downspout and connected the downspout to the drain. We are very happy with how everything turned out! We would definitely recommend them! read more

This is your roofing company. We started our search and found there are so many roofers out there wanting to just sell you their services. Save time and have Resilient Roofing come meet with you. We had my Mom's roof replaced and found Resilient to be just fantastic to work with from meeting with the company representative to give us a quote through the project completion. For us, we not only appreciated the attention to detail of the crew but the ongoing updates and connections from Ashley our Client Coordinator. She made everything so smooth for us and kept us up to date daily. We are highly satisfied customers and recommend Resilient regularly. Thank you all! read more

This is my first time doing the roof with underlayment replacement. Being the first time as well as picky, I had so many questions from the initial inspection till the end of installation. All of my questions were being addressed quickly. Eric Singer was the roofing consultant for the initial inspection. He was very thorough and made sure I understood every little detail for the entire process. Nothing was hidden or ambiguous. The installation team was very professional, efficient and effective. Especially during the days over 95 degrees, they worked hard to make sure the job done per schedule without compromising the quality. Last but not least, Reyna (the project coordinator) was very helpful and responsive to many questions of mine during the entire process. The finish report was very detailed with pictures from start to finish. Even the Tesla solar project manager was very impressed with the report. I used to think any company/contractor out there only aims to take the money and leave behind poor quality product. Resilient Roofing completely changed my perspective. Thank you RR for such a great job on my roof and a pleasant first time roof repair experience. read more

Great company to work with from the beginning to the end of the project. Their salesman was very professional and thorough and the quote was well put together. The roof team worked hard through the hottest parts of the year redoing our 30 year old tile roof. Resilient really impressed me many months after the job was complete, when I reached out to them for some tile repair work due to some damage that our pergola company did. Resilient responded quickly with two guys who quickly fixed the issues, and what really set this company apart was that they did this work at no charge to us. A very stand-up company. read more

New roof is beautiful! Eric and Hunter both did a wonderful job in customer service for this company...as well as all the guys that worked so hard on our roof. Erin and Reyna went above and beyond to accommodate my requests every step of the way from start to finish. Highly recommend! read more