Professional. Caring. Honest. Sensitive to your needs while grieving. Two thumbs up. I highly…read morerecommend Keeney Basford over other funeral homes that I have dealt with.

Now having used Keeney and Basford twice in the past year and a half, for both my parents, I can…read moreassure anyone that they are absolutely wonderful. Mr John and Mr Dave were both so incredibly kind, sensitive, and helpful. They treated me like family during some of the worst times of my life. They were incredibly patient with me and sensitive with my whole family. I honestly could not recommend them any more!

The team at Rest Haven is nothing short of extraordinary. From the moment we connected with them,…read moreit was clear that we were in the hands of people who genuinely care, not just about the logistics, but about the people they serve and the emotions involved. Their compassion, professionalism, and attention to detail were evident in every single interaction. Everything was flawlessly organized from beginning to end. They took the time to listen, understand our wishes, and personalize every aspect of the service to reflect exactly what we wanted. Their communication was consistent and reassuring, which brought us so much peace during a very difficult time. Victoria, in particular, was truly exceptional. She treated our loved one with the utmost dignity and respect, and her calm, caring presence made all the difference. On the day of the service, every detail was beautifully executed. We didn't have to worry about a thing, they took care of it all, allowing us to focus on honoring and remembering our loved one. We are forever grateful for the incredible care and support we received. Rest Haven made an incredibly hard moment feel manageable--and even beautiful.

My mom chose this location to be buried because of how beautiful it is as well as the location. I…read moremainly worked with Gabriel, but everyone who I came in contact with was amazing. I live out of state and he helped me every step of the way until I was able to finally meet with him right before the funeral. My biggest wish was for her to be buried next to a tree. Gabriel took us to see the lot, and she was to be buried next to a willow tree which happens to be my mom's favorite. It was just perfect. Thank you to Resthaven for making this process easier for us.

Harman Funeral Home (and their Potomac Valley Cremation Center) were truly top-notch for us in…read moreevery respect. Even though we purchased the most basic of cremation services at a price far more economical than most others in the area, we were provided with truly superior customer service, courtesy, efficiency, patience and true compassion during our difficult time. I cannot imagine it being done better at any price! The option to complete all forms online in advance was very helpful to us, and Kellen was extremely patient & helpful, even as we had various delays on our end. She kept working with us (answering our calls & emails promptly) until we got our act together enough to complete the simple online process. Even though we didn't purchase the options for family visitation or any other services, we were provided full support by phone, email and in any way we requested, including the OWNER meeting us at a time of our convenience at the funeral home to provide us with the ashes. Speaking of the owner, Tim, he gets his own 5-star rating! Our loved one passed in the wee hours of the morning, and I was anxious about the arrangements for picking her up (I needn't have been). I called their number in the middle of the night, received immediate answer from an incredibly courteous & kind person who took the info & assured me someone would call me back very shortly. Within minutes, the OWNER, TIM, called me and patiently answered my questions, assured me in my distress, and never let on that I had caused him to be awakened from sleep in the middle of the night. I HIGHLY RECOMMEND Harman Funeral Home / Potomac Valley Cremation Center!

I tried to go a different route, but they left me with no other option…read more I called them for a quote to lay my father to rest. I asked them to email me the docs in case I decided to go with them, so I could get things going for my father.That's was on 1/13/2025. As for anyone in this situation, I had non stop calls from other funeral homes, family & friends. I never responded to them, so they took it upon themselves to pick father's body up w/o authorization or payment. The company I did hire, called the hospital to arrange pick up only to find out that he wasn't there! I was mortified! The hospital refused to give me any information on my father's where abouts. THEN Kellen from Harmans calls my son And leaves a message that my father was in their care. He was mortified because we discussed the arrangements. I called Kellan and she told me because she had phone number she was able do pick him up & she did me favor because after 3 days his body would go to the state crematory!!!Lies! The hospital and the company I chose confirmed that was a lie, as we had already had a plan in place. Both WVU Medicine & Harmans broke state laws! Neither of them will answer my calls and refuse to give an explanation as to how this happened! They won't respond to calls or emails.They wanted to secure that $ by picking him up! I even told them I'd like to discuss this matter & find resolution before leaving a review! They still failed to respond. No answer doesn't equate to removing someone's deceased loved one without a contract or authorization. Despicable! Do me a favor don't do me any favors! They refuse to return my father's body to the hospital or the correct funeral home! They made them come pick him up which was another 30 mins out of their way. Disgusting!

This company apparently cares about nothing but profit. The emergency vet that euthanized my cat on…read moreThanksgiving contracts with Agape. The cost was $500 just for the cremation, which through a non-emergency vet would be around $200. Because of the holiday I could not transport the body to a vet and so paid up. Then I was shown a folder of memorial urns and items I could buy. I was appalled. Grieving people do not make good choices, but usurious Agape thinks it can make more bucks by playing on our sorrow. But the real horror, after all that, was finding out my cat's cremains were being shipped through the post office--the cheapest way possible and so insulting. sending your pet home on a mail truck. I was able to get the cremains off the truck and to the vet, but for $500 I should have received Fed Ex kid glove treatment. I fault the vet clinic for using this greedy company. I have had other cats cremated and have never experienced such treatment. I just wonder if the ashes I get will be my cat's--some places take videos of their cremations, but I expect Agape has no proof the ashes are whose they say they are. Shame on them.

Let's start with they put my dog's ashes in the back of a UPS truck and made me sit around for 7…read morehours to sign for them. I'd have HAPPILY driven to the facility to retrieve them if given the option- which I was not. The thought of him in the back of the truck all day, bouncing around with people's online shopping orders made me sick. Then I get the ashes, and when I went to take 1/4 tsp to send away for memorial jewelry, it was nearly impossible to get 1/4 tsp of smooth ash as the container is FULL OF BIG BONE fragments! I cannot believe how lazy and uncaring this company is. Utterly heartbreaking experience. EDIT: I would like to note that a manager has called, twice, and offered a refund, additional mementos and to reprocess. He confirmed that the state I received Max back in was not up to their standards. I appreciate his sincerity, and just wish this never happened in the first place.

Prior to moving to a new house, I contacted PVI to remove my office furniture that I had purchased…read more20 years ago. When I spoke with them they still remembered me and offered to remove the stuff at a discount! The removal happened as planned 2 days later and I couldn't be happier. PVI has the best customer service and is fantastic to work. They really earned my 5 star rating. Thanks PVI!

Very poor customer service! I called them about some nice office furniture that our office was…read moretrying to get rid of. The person I spoke to said he would be interested in seeing some pictures of the desks and cubicals. I drove all the way down to the office (over 20 miles) paid for parking, took the pictures and emailed them to the guy. I followed up with another email, then a phone call. He didn't have the decency to return my call or emails. A complete waste of my time. Wouldn't consider using them at all.

This is one of the most caring and supportive funeral homes in area if not the country. They…read morecomfort you and step you through what is needed and to be done during some of the most difficult decisions and moments in your life. Doug Fiery personally attends to the many details even when you can not and helps you concentrate on what you need to: family, reflection, and the cherished life that has passed. Thank you for caring! I strongly suggest you give Mr Fiery a call when you are in need of these services.

The room we had was very nice and pleasant surroundings. The location was pretty. I was visiting a…read morefriend who'd just died and his wife or other family made arrangements.

I recently used the Osborne funeral home for a viewing of my wife.The Osborne family were highly…read moreprofessional, sincerely supportive and attended to my every need. Indeed, I felt like I had made new friends whom I could rely on forever for whatever reason. Their business and there presence as a family in Williamsport MD. enhances the quality of that community.

One would assume that dealing with professionals in this business would have the utmost empathy for…read moreany given situation especially when a family member dies. I was denied access to view my fathers body as were my four adult children before my father was laid to rest. There was family complications but I got no empathy and everything was made complicated when at times truly unnecessary. Unfortunately the court system moves to slow for we had filed for an emergency hearing in hopes of seeing my dad before laid to rest. I understand that laws at times are prohibitating but empathy and compasion should have no bounds during the the time of the passing of a loved one.

I wanted to give this store a fair chance- I've been twice now, so my review is a combination of…read moreboth experiences. The first thing you notice when you enter the store is that everything is hodge-podged together- the "shelves" are the type of shelves you put in your basement or shed to store boxes- definitely not what you'd use for a store display. That being said, it's new and I'm sure it's expensive to open a new store, so whatever- looks aren't everything. They have a decent amount of items in the store for the size. Good quality sketch pads and pens. My major issue is the attitude of the owner. The owner of the store took every opportunity to speak poorly of the newly closed art supply store that was next door. The owner worked there for many years and opened this current store after the other store closed. When I walked in the first time, the owner was in the midst of a conversation with a customer about how "crazy" the former store owner was, etc etc. That customer left and I was the only one in the store. Since I live in the neighborhood I asked her questions about her new store- I didn't know she had any ties to the former art store in the same shopping complex, so I got to hear how awful this other owner was, how she wanted to overcharge her for everything, etc. I came in again last week to grab a sketch pad and it was the same story- I could hardly believe it. All this effort and breath wasted to put down a business that doesn't even exist anymore. I was so off-put by it, that I didn't even buy the sketchpad. As a business owner in Frederick myself, I think it's pretty easy to assume that we should all play by rule #1: do not speak ill of others when representing your business. Period. I don't know the history between the two women, but that doesn't matter to me- it's just bad business to speak poorly of others. She could have taken the opportunity to explain how she was going to do things differently, what she will carry and her hopes for the store, etc etc- instead she decided to take the low road and insult a company that is out of business and of no threat to her store. While there aren't too many places in town to purchase artist supplies from an independent dealer, I won't be shopping here again.

The service is excellent, very helpful and friendly. We have been doing business there for years…read moreand I would highly recommend.