I just finished pre-arranging my cremation with Steve Hedges. He made the process simple and easy…read moreto take care of. They are very kind and professional. I would highly recommend them to anyone.

I cannot say enough good things about Brown Funeral Home. My brother died suddenly and from the…read moremoment I arrived with other family members to make my brother's arrangements, we were treated with the utmost respect and compassion. My brother had money to pay for a funeral many times over, but without a death certificate my nephew was unable to access any information regarding life insurance policies or bank accounts. When we arrived, we laid our cards down on the table, advised how much we had to spend and Jorge (our funeral planner) went to work crunching numbers and delivered a funeral package that honored my brother and was within our budget. I have contracted with other funeral homes over the years for other funerals and have been subjected to high pressure tactics exploiting my grief to try to up-sell me into buying things that were unnecessary. Not Brown's. We were shown only those things that were within our budget and not shown high end, top of the line caskets and vaults that would only compound our grief. We received a funeral that was thousands of dollars cheaper than what we would have paid in Maryland. And everyone I spoke to went out of their way to make our family feel special and accommodate all of our needs. I read some of the other posted reviews regarding Brown Funeral Homes and I'd like to correct a misconception. Some people believe it is the funeral home's obligation to produce a death certificate shortly after they pay the funeral home to procure them. They can't produce what they don't have. Anyone who googles "acquiring a death certificate in West Virginia" will learn that West Virginia is one of the worst states in the country to acquire a death certificate. They are ridiculously slow. I developed quite an affinity for the staff of Brown's. They treated me with exceptional professionalism. Please be kind when seeking a death certificate from them. If you get frustrated, just imagine how frustrated they must be trying to procure death certificates for the many families they serve. These are good people. These are trustworthy people. Trust them with your families' needs. You won't be disappointed. Thomas Ross

Rest Haven is a funeral home and cemetery. It has a full service chapel, a large reception room…read morewith a stone fireplace and three visitation rooms. The cemetery dates back to 1927 and is a beautiful piece of property with a pond and tree lined lanes. They do traditional funerals and cremations. The facilities are first rate and the staff is extremely friendly and very experienced. They listened to my needs and helped me with every step of the process.

They're about the money only.... sadly to say. My…read moreexperience with Rest Haven over the years seemed to be pleasant, but that was only on the surface. When we needed their help with a familiar subject and responsibility of theirs to satisfy, I found not only were they not helpful, but misinformed about their procedures to settle lots not utilized. This is definitely the wrong profession to treat folks poorly. /r LTC (Ret) Army - Bronze Star Recipient and American Patriot. I'm about American's helping American's when help is needed. God Bless America!

Has become a shadow of what it used to be. They formerly had a full service meal daily, but the…read morehouse managers have cut the kitchen to two days a week plus catering. The bar is typical for a club and the wait staff is helpful and friendly when they open the restaurant portion. Too bad, as this was a great place for a quick dinner weeknights and weekends.

It's my pleasure to give Potomac Valley Cremation a five star rating. I live in Connecticut. My…read moremother passed away in Maryland. Potomac Valley Cremation handled all of the details professionally, courteously and with sensitivity. They are reasonably priced, flexible and I think their staff gave us extra service that we wouldn't have gotten from another company. Thank you so much, Shelley and the rest of the helpful staff at Potomac Valley.

Service as expected, except for Alyssa who went above and beyond to provide exceptional care. This…read morebusiness owes a lot to her.

Very accommodating, reasonably priced for a direct cremation. Thank you sincerely for helping our…read morefamily.

Excellent service for pre-arrangements. Very helpful with necessary paperwork at a time of stress.read more

Harman Funeral Home (and their Potomac Valley Cremation Center) were truly top-notch for us in…read moreevery respect. Even though we purchased the most basic of cremation services at a price far more economical than most others in the area, we were provided with truly superior customer service, courtesy, efficiency, patience and true compassion during our difficult time. I cannot imagine it being done better at any price! The option to complete all forms online in advance was very helpful to us, and Kellen was extremely patient & helpful, even as we had various delays on our end. She kept working with us (answering our calls & emails promptly) until we got our act together enough to complete the simple online process. Even though we didn't purchase the options for family visitation or any other services, we were provided full support by phone, email and in any way we requested, including the OWNER meeting us at a time of our convenience at the funeral home to provide us with the ashes. Speaking of the owner, Tim, he gets his own 5-star rating! Our loved one passed in the wee hours of the morning, and I was anxious about the arrangements for picking her up (I needn't have been). I called their number in the middle of the night, received immediate answer from an incredibly courteous & kind person who took the info & assured me someone would call me back very shortly. Within minutes, the OWNER, TIM, called me and patiently answered my questions, assured me in my distress, and never let on that I had caused him to be awakened from sleep in the middle of the night. I HIGHLY RECOMMEND Harman Funeral Home / Potomac Valley Cremation Center!

I tried to go a different route, but they left me with no other option…read more I called them for a quote to lay my father to rest. I asked them to email me the docs in case I decided to go with them, so I could get things going for my father.That's was on 1/13/2025. As for anyone in this situation, I had non stop calls from other funeral homes, family & friends. I never responded to them, so they took it upon themselves to pick father's body up w/o authorization or payment. The company I did hire, called the hospital to arrange pick up only to find out that he wasn't there! I was mortified! The hospital refused to give me any information on my father's where abouts. THEN Kellen from Harmans calls my son And leaves a message that my father was in their care. He was mortified because we discussed the arrangements. I called Kellan and she told me because she had phone number she was able do pick him up & she did me favor because after 3 days his body would go to the state crematory!!!Lies! The hospital and the company I chose confirmed that was a lie, as we had already had a plan in place. Both WVU Medicine & Harmans broke state laws! Neither of them will answer my calls and refuse to give an explanation as to how this happened! They won't respond to calls or emails.They wanted to secure that $ by picking him up! I even told them I'd like to discuss this matter & find resolution before leaving a review! They still failed to respond. No answer doesn't equate to removing someone's deceased loved one without a contract or authorization. Despicable! Do me a favor don't do me any favors! They refuse to return my father's body to the hospital or the correct funeral home! They made them come pick him up which was another 30 mins out of their way. Disgusting!

On Thursday, July 9th, I called Stauffer and spoke with a staff member, Ashley Brown, to confirm…read morethe date of my husband's cremation. She told me it would be the following day, but when I asked for the time, she said she did not know. Her voice sounded very dark and heavy. I visited the funeral home shortly after 12:00 PM on Friday, but she was absent. When I confirmed the cremation date with the manager, I discovered that my husband had already been cremated on Thursday. No one had contacted me; my husband had already been cremated and reduced to ashes. Learning this truth left me in deep shock and tears of sorrow. I could not be there to see him off for his final farewell, and my heart breaks thinking about how sad and lonely he must have been. I demand an explanation for why the cremation date was hidden from me, and I expect a sincere apology.

Perhaps it was just the "salesperson " we met with. We felt that we were talking to a used car…read moresalesman rather than a funeral director. So glad we met and decided to use the services of Burrier-Queen. They treated us like family and provided lovely and compassionate service.