I could all day within the closed to the public store! You must have a Doing Business card with the County. Everything from silverware, clothes, dry foods, meats, and vegetables, and everything in between! read more

Bad customer service at the customer service desk. My husband and I came in to return and purchase more items here and one of the staff was very rude. We wanted to know Exactly where the area was to return. One guy wearing Greg polo shirt with black pants pointed to the area. No one was behind the counter. We waiting a mins and asked the same guys if someone was coming in. With an attitude said someone upstairs will come down. No eye contact and continued talking to another employee. We finally got someone name Eddie. He was nice. Good customer service goes a long way. read more

If you're a business owner in Miami, there's only one place to get your supplies and that's here at Jetro. They've been around for a very long time and serve restaurants, offices and all different kinds of businesses. They also have a gigantic export office that ships to the Carribean Islands and beyond. You'll need a business tax resale license in order to shop here so bring it into the front desk of the entrance. They're conveniently open Monday to Friday at 5:45am and close at 3:30pm except on Wednesdays when they close at 6pm, and 5pm on Fridays. Saturday they're open from 6:45am until 3pm and Sundays from 9:00am until 2:00pm. The best times to go are super early, or later in the afternoon; that's when there are less people and you can get in and out quickly. Although they're geared towards mostly the restaurant industry, they also supply convenient stores too. Any business would benefit from shopping here since they carry everything, even cleaning supplies for your custodians. It's like Costco on steroids without the regular public. From fresh produce, to fresh poutry, pork and beef, dairy, cheese, dry goods, cleaning products packaged in bulk and smaller resale sizes, FOH items, tabacco, wine, gum, candy, fresh live seafood...they are the only place you need to go for your business. Customer service is excellent from the people who stock the shelves, to the controllers, to cashiers etc, I always appreciate everything they do for me. If you're buying a lot of things, look for people willing and able to help you bring your things to the car and load it; they're a bunch of them and you can just tip them a few dollars. If you buy the wrong item, you can return it with the receipt unless it's during a hurricane and you're trying to return bottled water you bought when there was a storm approachiing. Pro Tip: Look for the newer carts. You can spot them by their brighter blue shiny paint. (some of these have a second level) You'll be able to push it with ease with your cart loaded. If you can't find one, roll any cart you find to make sure they wheels are smooth sailing. You'll thank me later... read more

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Jetro Cash & Carry's bulk buying for business owners. They're wholesalers... So, it's not exactly open to the public. You must have an occupational license to prove your business ownership. Maybe, I should get my actor-self an occupational license for a Jetro Card in my name. Did I just uncover some ancient Hollywood secret in the wholesalers district of Miami? Haha!). Anyways, I love Jetro. My family loves Jetro. My closest friends love Jetro. Plenty great bulk shopping memories. If you have a business let Jetro work for you. They want you to become a member. Shopping hours vary towards the earlier part of the days like 6am to 2pm to 6pm. Also, Jetro owns Restaurant Depot. I'm proud to call them a privately owned national chain from out of Florida. read more

Restaurant Depot/Jetro - Fish to Caribbean-America gets cooked - Wholesale Stores Near Me - Miami, Florida

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The check out process at this place is worse than a Communist bread line. I mean seriously there's 3 different check out steps before you could walk out the door! Also this place is a filthy, very dirty. If you think you're going to find something like Costco or Bj's you're dead wrong. I've seen people pushing the carts with latex gloves and believe me I think I'll start doing the same. The one thing I do come here for is the fresh salmon, which they get it delivered every Wednesday and/or Friday. read more

Restaurant Depot/Jetro - This place is so disorganized - Wholesale Stores Near Me - Miami, Florida

It's the grown man's Costco. If you own a business or become a member and are into making bulk purchases that Costco can't deliver? This is your spot. Its members only so bring your card. I've been coming here since I was a kid and it's always been on point. If you're looking to export, they can facilitate that with a rapid turnaround time. Make sure to bring your resale tax cert as it's a requirement for a membership and for shopping. The layout is weird but the meat section is the most glorious of them all. I'm talking a carnivores dream come true. For high grade charcuterie, it's a great bargain if you're in need of a large amount. Come ready to walk, carry, and navigate through tons of people, speed bumps, uneasy parking, and all the other amusements Miami's city metro areas provide. Here, everyone fends for themselves and coordinates accordingly. read more

I love this place it is the best place I LOOOOOOVE ITT. The prices are amazing and everything is sooooooo tasty and goood and I looooooooove it! read more

They have good prices on majority of items. But double check the price label. Almost every time, there's something that will have the wrong price since they change it often. They make you go through the work of proving them wrong. It's such a pain to get a price change when it's their fault the price is wrong. Customer service is very spotty. They also don't have consistency in staying in stock. Some produce will have mold on or products are expired. It's pretty dirty inside read more

This place its a ZOO!!!!!! Even douh prices are just ok! The lines are always crazy they never have all register open. And not only that in order to check out you got to go thru 4 different checkpoints. 1st register which usually are short of people need to check all products which also 40% of them they need the codes from the supervisors because they are not scannable. Then 2nd a supervisor counts everything and sign the check which again they only have either 1 or 2. Then the 3rd check point is were you pay and again short of people usually 3 registers only out of 7 if you count costumer service. And for last check point a guy counts everything and sign you before going out. The 2 guys that are amazing there is the grey hair guys in the paper cups station and the Uruguayan Kid at the register always fast, polite and helpful. And let's not forget the carts which most of them are messed up so its a work out pushing does things around. And the renovated parking lot what was the point of this if the people parks however they feel like. Without respecting each spot. read more

Best Fresh Fish in Miami. After being frozen, the taste is STILL to die for. Suggest the Tuna and salmon. The customer service is also completely there. The store is huge and you can get lost but there's never not someone around working to fill an empty shelf. Great place. The only thing I would suggest it to have people gathering the large carts from the parking lots more often because they take parking spots a lot and really could demagnetized a car they are so big. read more

Horrible Experience.... Nobody there wants to speak english, Even if they can. I was there with my gringo friend. And he wanted to understand the stupid answers I was getting there... 80% of the personnel was chatting in groups and doing absolutely nothing. The place is a mess... What is the manager of this place doing? ? ? What are the standards ? I'm trying to understand, and I can't! Anybody can do better, simply because they are just not trying at all. Hell I want a job there! read more

I've been shopping here for years. Not because it's such a dream to go there, but because it serves a purpose. I've been to other locations and they've actually been pleasant experiences. There's no pleasant experience here though lol. The carts are narrow and you have to play the stacking game to load it up. They also are loud and usually broken in some way shape or form. The floor doesn't help as it's concrete with potholes and bumps. But, once you get used to that, you move on to the slightly awkward layout. If you spend enough time you'll learn it all, but in the beginning you will likely get lost at least once. The deals are pretty good for most things, but not all. The quality of meats and fish is absolutely fine. The staff needs more English speaking employees. Some are very friendly, but some don't want to be bothered. The checkout process is a little tedious. Especially during busy times. Wait in line to scan the items, no express lanes. After ringing in the items, a supervisor will recount the items to make sure they match the receipt. Next line is to pay. Then one last count at the door and you're on your way through the delightful parking lot (insert sarcastic font) It could be cleaner, it could be nicer, it could be more user friendly, but again, it serves a purpose. And hey, if all else fails, you can hire people to shop for you. read more

0 Stars. Disaster of a store. Floor staff is rudest I have ever encountered. Be prepared to climb shelves and search for items on your own. read more

The shelves are always fully stock, can easily find everything I need and the prices are very reasonable. A large variety of choices, and the convenience of shopping and checking. Lastly the staff a knowledgeable and friendly. read more

Great place to get your restaurant supplies but sometimes they ran out of items or have different brands of the same item that perhaps are not the right size or are more expensive. But over all a good place. read more

Good choice for the restaurants and to the house, variety incredible in foods and beverage, really good

Jetro is for restaurant owners and people that own a business and need to do a small order without spending thousands when is not needed, I am so tired of people rating this place as if it was a Costco or Walmart!! Is not!! Yes its big and you have to kinda know where everything is and it doesnt look like a supermarket because is not!!!! I go here every week and they are great, not everyone speaks english? Guess what you are in Miami... read more

For those who do not know what Jetro is, I will just describe it as the paradise for businesses. You can find a lot of products for a really low price. If you think Walmart or GFS are cheap you definitely stop by Jetro and check it out. read more

very good price and deal... little messy and some stuff not speak english at all :( come on guys you live in United States at least you try to speak daily conversation... read more