An A+ experience from start to finish! Kai seems to be a small business with a very professional attitude. I appreciated the owner (Kai Smith) communicating with me for the estimate and giving me options about the level of service I'd receive. The estimate provided was exactly what I was hopping for in the end and I never felt as if I was being pressured to choose a more expensive option. In fact, quite the opposite. Having explained the factors in arranging for the work to be done, Kai helped me to make the appropriate choices for my situation. Kai arrived for his appointment in a timely manner and was completely courteous and informative throughout. The scope of work involved stains from daycare, odor removal (pets) and even a paint stain which he was able to take out, when he broke out the blacklight you could see all the locations the pets had stained the carpet. Everything was done completely to my satisfaction and I feel the price was very fair. I'd use this company again and absolutely recommend them to anyone in need of good cleaning for their carpet. read more

A product or service has to awfully good (or bad...) for me to take the time to write a review. And here I am with a Five Star review for Kai and Restore-Aid Carpet Cleaning. I called Kai about 0830 on a Wednesday morning and explained that I was really quite anxious to get some carpets cleaned before the weekend. The guy quite literally rang my doorbell 2 hours later! It was clear that he knew his business, had top of the line equipment, and wasted no time getting underway (even though the rooms in question were up two flights of stairs and at the other end of the house). The carpets look great. Price as proposed in our initial conversation. I would not hesitate to use Kai again or to recommend him to a friend. read more

We recently had our carpets cleaned by Kai at Restor-Aid and are very happy with how they turned out. We live in a rental property and the carpet wasn't great to begin with. After a year of our busy family, they needed a refresh. Kai was quick to respond to my questions and was able to clean the carpets on the day I requested. He arrived on time, and did a thorough and excellent job. I am sensitive to artificial fragrances and he used a non-scented product that left my carpets with no residual smell. In addition, he was able to remove a large dark stain that had been there since we moved in. I am a very happy customer and recommend Restor-Aid for your carpet cleaning needs. read more

Wowza! Total 5 stars!! Okay...I know that first picture is *gross*. Rico, my plott hound/black lab mix rescue ate a *ton* of red dirt & then threw it up ALL OVER the carpet. That stain was over a foot wide! I literally can't even believe Kai got it out. The carpet in the whole house looks beautiful, and I'm blown-away at how nice the tile is, so glad to have hired Kai to do that as well. Beyond doing an *awesome* job on the flooring, Kai's just a super nice guy & clearly really cares about his clients & his work. Totally recommend. Will *def* be using him again next year! read more

We just bought a house in Sedona and needed all for the carpets and tile floors cleaned before we could move in. I chose Restor-Aid from the Yelp reviews. All I can say is that Kai showed up on time and did a fantastic job. He and his wife put in the extra effort to make sure our new home was perfect and clean for move in. Thank you, Kai! I will definitely use you again!!! read more

This company was really good. We discussed what I needed at length and they filled my expectations. Kai performed throughly and with extra care to protect my furniture and wood flooring. The carpets look GREAT and dried quickly which is always a concern because we need to be able to get around the house. From my perspective, I would wholeheartedly recommend Restor-Aid. read more

I read local Yelp reviews before scheduling carpet cleaning with Kai Smith and he fully lived-up to the 5-Star ratings on Yelp from previous customers. Kai is a true professional: Punctual, personable, and completely service oriented. And Kai's services are priced competitively with other local vendors. This is the company you want to service your rugs and carpets. read more

Hello, I just want to make a comment about Restor Aid service. I was very impressed by the courtesy and professional excellent service that I got from this company. Mr. Tai did my carpets about a month ago and they are still clean! The price was very affordable and I liked the great service. I would recommend this company to anyone who want the job done right. read more

Kai did a great job on my carpet cleaning. His customer service approach is outstanding. I had to change my appointment time last minute due to my moving company having to delay picking up my furniture by a day due to their truck breaking down. He was very friendly and accommodating. Absolutely recommend him to anybody looking for quality work done. read more

The response for a quote was rapid, and very fair. Arrival on the appointment date was accurate. Kai cleaned my carpet in a timely fashion, and I was amazed that he removed stains that 3 companies prior had failed to remove before him. It really looks like new carpet, not carpet that had endured 3 dogs over the past 9 yrs. I'd highly recommend Kai. read more

This company is amazing. Kai came out and did an exceptional job shampooing my carpet. Kai did not rush the job, he took his time. We know accidents happen with 2 little dogs in the house but after Kai finished, carpet looked AMAZING! I will definitely have him back when needed. read more

Kai Smith is wonderful and did a superior job. We, Unity of Sedona, had our Sanctuary, Chapel, and yurt spaces cleaned. It was nice to be able to see the color and design in the carpet come to life again. We highly recommend him and his expertise! read more

I have kids = horrible stains .. He was able to get all the stains out and had it smelling fresh! Even on the couches ( my kids had peanut butter hands) ..Reasonable and affordable!! I would recommend this company to everyone I know ... read more

We chose Restore Aid because it had such a high rating on Yelp. Kai is professional, on time and did an excellent job. He removed deep stains that other professionals couldn't get out. No need for us to look any further Kai is the guy! read more

Kai was great - he was very responsive both by web and by text and was able to come out and clean our townhouse next day. He did a great job - the carpets look even better than when we moved in and the cost was very reasonable. read more

We hired Kai to clean our carpets. He was reliable, honest, and did a very good job on the carpets. He was knowledgeable about carpet care and very pleasant to work with. I'd recommend him to anyone needing carpet cleaning. read more

Kai is a master carpet technician. I have 20 year old carpet that has survived 5 dogs, and he makes it look new every time. He takes pride in his work and it shows. I would recommend him 100%. read more

Kai was wonderful. His knowledge and concern for the project was impressive. He did a great job. Thank you. So glad I made the switch to this company read more

Kai did a great job of cleaning my carpets. He even removed some stains that others had been unable to. He is my carpet guy from now on.